Benihana - Atlanta - Buckhead, GA

3.8

3,8

5164 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

29 dic 2024

19:00

Prenotato 96 volte oggi

Adatto ai gruppi
Ottimo per un'occasione speciale
Tra i migliori del quartiere

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun, Mar, Dom 11:00–23:00 Mer, Gio 11:00–22:00 Ven, Sab 11:00–00:00
Numero di telefono
(404) 355-8565
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
2143 Peachtree Rd NE, Atlanta, GA 30309
Quartiere
Buckhead
Traversa
Peachtree Park
Parking details
Parcheggio privato
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Cosa dicono 5.164 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.8

3,8 in base alle valutazioni recenti

4,2Cibo
3,8Servizio
3,7Atmosfera
3,7Rapporto qualità-prezzo

Rumorosità • Moderata

5.164 Recensioni

J
JOSEPH
Cincinnati
1 recensione
1.0
1 recensione
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 2
We had a reservation for 8:30. We were required to use a credit card to reserve, and informed that we would be charged $20 if we missed our reservation (15 minutes late). We arrived at 8:30, and were informed that they were just now seating the 8:00 reservations. Finally at 10:04 pm we weee seated. We got our drinks at 10:31. That’s 2 hours after our reservation time. How does this even happen? What’s the point of making a reservation? If they charge us for missing the reservation, shouldn’t they do something for us when THEY miss the reservation? The service was so bad that you don’t even have time to read all the things that happened. It was the worst restaurant experience I’ve ever had, and Benihana is my favorite restaurant. But it was bad enough that when we left at 11:30, after spending $301 on my family, I realized that it’s truly not worth it.
Benihana - Atlanta - Buckhead, GAHa risposto 2 giorni fa
Dear guest, thank you for taking the time to leave a review. We’re sorry to hear that your visit didn’t go as expected. We value your feedback and invite you to share more details with us. Please visit the “Contact Us" page on our website.
È utile?
A
Angelina
Metro di Atlant
3 recensioni
1.0
3 recensioni
Visitato 4 giorni fa
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 1
We had reservations for 5:30 PM but were not seated until 7:45 PM—a delay of over two hours. Upon arrival at 5:00 PM, we learned they were still seating guests with 3:00 PM reservations. This level of mismanagement is unacceptable. Overbooking to the extent of 1,100 reservations in one day demonstrates a clear disregard for customers’ time and expectations, despite the holiday season. I made my reservations a month in advance, expecting a professional and well-organized experience. Instead, the lack of a proper system and an apparent prioritization of financial gain over customer satisfaction created a chaotic and disrespectful environment. When businesses fail to respect their customers’ time and plans, they risk losing trust and loyalty. A reservation cap should have been implemented to ensure smooth operations and positive experiences for all. This was a poor reflection of professionalism, and significant improvements are necessary.
Benihana - Atlanta - Buckhead, GAHa risposto 2 giorni fa
Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
È utile?
G
Gregory
Carolina Nord
1 recensione
2.0
1 recensione
Visitato 4 giorni fa
1. Complessivo 2
2. Cibo 2
3. Servizio 3
4. Atmosfera 2
Had res for 5:30 seated at 7:45 food was subpar chef not that good . Staff was nice even though was told 700 res that day could at least have provided soda tea or water during the extremely long wait. Use to be much better seems to have declined
Benihana - Atlanta - Buckhead, GAHa risposto 2 giorni fa
Dear valued guest, thank you for your review. We apologize for any inconvenience you experienced and would appreciate the opportunity to learn more. Please contact us by visiting our "Contact Us" page on our website
È utile?
D
Dana
Metro di Atlant
2 recensioni
1.0
2 recensioni
Visitato 4 giorni fa
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 3
I booked my reservation months in advance for 5:15pm on Christmas. We were not seated until 7:15pm. No apologies, nothing was done to show they understood our frustration. Nine years this has been our tradition, but it will not continue. Very frustrating
Benihana - Atlanta - Buckhead, GAHa risposto 2 giorni fa
Dear guest, thank you for your comments. We regret that we did not provide the level of service you anticipated. We’re dedicated to improving and would appreciate any additional details you can offer. Please contact us through our “Contact Us” page on our website.
È utile?
A
Ashonta
Metro di Atlant
4 recensioni
3.0
4 recensioni
Visitato 4 giorni fa
1. Complessivo 3
2. Cibo 4
3. Servizio 4
4. Atmosfera 3
Wait times ridiculous! Bathroom was atrocious. Service and food were good.
Benihana - Atlanta - Buckhead, GAHa risposto 2 giorni fa
Dear guest, thank you for taking the time to leave a review. We’re sorry to hear that your visit didn’t go as expected. We value your feedback and invite you to share more details with us. Please visit the “Contact Us" page on our website.
È utile?
D
Doris
Metro di Atlant
1 recensione
2.0
1 recensione
Visitato 4 giorni fa
1. Complessivo 2
2. Cibo 5
3. Servizio 1
4. Atmosfera 4
Had a reservation for 3:45 pm. Arrived and signed in on time and was told that they were 1 hour to 1 1/2 hours behind. Waited and waited! When I was seated waited another 45 minutes before my order was taken. After my order was taken…waited… another 20 minutes before the chef came. Had a bad experience on the very first time ever eating out on a holiday
È utile?
A
Arnette
Memphis
3 recensioni
1.0
3 recensioni
Visitato 4 giorni fa
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
Horrible!!! It was a hour and half wait with a reservation. They blamed Open Table for over booking. The food was just okay and too crowded. Utensils were dirty. Never Again!!! The chef was friendly and entertaining.
Benihana - Atlanta - Buckhead, GAHa risposto 2 giorni fa
Dear valued guest, we’re sorry that your recent visit did not meet your expectations. Your feedback is important to us, and we would like to understand more about your experience. Please reach out to us by visiting our “Contact Us” page on our website.
È utile?
A
Antoinette
Columbus
1 recensione
3.0
1 recensione
Visitato 4 giorni fa
1. Complessivo 3
2. Cibo 5
3. Servizio 4
4. Atmosfera 3
It was Christmas nice they were even open. They over booked ran and hour behind with reservations. Our chefs from Puerto Rico was very nice. and good. Food he prepared was bomb. Million people here on yesterday. First experience eating out on Christmas expensive $189 three people no drinks.
Benihana - Atlanta - Buckhead, GAHa risposto 2 giorni fa
Dear guest, we appreciate your review and are sorry to hear that your experience wasn’t satisfactory. We would love the chance to make things right. Please contact us by visiting our "Contact Us" page on our website
È utile?
D
Dr. Jamniqie
Metro di Atlant
5 recensioni
5.0
5 recensioni
Visitato 4 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 4
4. Atmosfera 3
Our chef … chef OD was amazing. He was very personable with a sense of character. Made us smile for Christmas.
Benihana - Atlanta - Buckhead, GAHa risposto 3 giorni fa
Hey Dr. Jamniqie, Thank you so much for your kind words and for choosing to celebrate your holiday with us at Benihana - Atlanta - Buckhead, GA. We're thrilled to hear that our chef made a positive impression on you. It's wonderful to know that our team was able to make you smile and feel at ease. We always strive to provide the best service to our guests and your feedback helps us do just that. We appreciate your feedback on our service and value, and we will continue to work on improving these areas. We hope to have the pleasure of serving you again on your next visit. Best, The Management Team
È utile?
B
Bruce
Orlando
3 recensioni
2.0
3 recensioni
Visitato 5 giorni fa
1. Complessivo 2
2. Cibo 4
3. Servizio 2
4. Atmosfera 2
I almost have to blame myself for making a reservation for 3:45p on Christmas Eve. Besides waiting for over 30 minutes upon arrival, the service was slow in general. This was not the fault of the server- the restaurant seemed to be understaffed We were not alone, there were other groups in the building when we arrived and the place got ridiculously packed as we were exiting. The only explanation I can come up with is we arrived in the middle of a shift change. We didn’t get salads until after 4:30p.. and we finally finished our meal at 5:50p. For paying almost $600, I wasn’t impressed.
Benihana - Atlanta - Buckhead, GAHa risposto 3 giorni fa
Hey Bruce, We're truly sorry to hear about your experience at Benihana - Atlanta - Buckhead, GA. We understand that waiting for long periods of time and experiencing slow service can be frustrating, especially when you're celebrating a special occasion. We apologize for the inconvenience caused during your visit, and we're grateful you took the time to share your experience. Your feedback is valuable to us and we will use it to improve our service. We hope you'll give us another chance to make your next visit a more enjoyable one. Best, The Management Team
È utile?

FAQ

Benihana - Atlanta - Buckhead, GA offre la consegna in collaborazione con Uber Eats.

Benihana - Atlanta - Buckhead, GA è stato valutato con 3,8 stelle da 5164 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

29 dic 2024

19:00

Prenotato 96 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Atlanta - Buckhead, GA

2143 Peachtree Rd NE, Atlanta, GA 30309

Sale del ristorante

Informazioni aggiuntive

Traversa
Peachtree Park
Quartiere
Buckhead
Orari di apertura
Lun, Mar, Dom 11:00–23:00 Mer, Gio 11:00–22:00 Ven, Sab 11:00–00:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio privato
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(404) 355-8565
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Atlanta - Buckhead, GA

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Menu

Cosa dicono 5.164 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Atlanta - Buckhead, GA offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Atlanta - Buckhead, GA?

Benihana - Atlanta - Buckhead, GA accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive