Benihana - Chandler, AZ

Le recensioni di Benihana - Chandler, AZ delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. OT

   Utente OpenTable

   Londra5 recensioni

   4.0

   Visitato il giorno 29 maggio 2022

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 3

   Tutto bene se non fosse che dopo esserci stato devi portare tutti gli abiti in lavanderia per la scarsa aspirazione dei fumi e degli odori. Se correggessero quel grave problema sarebbero quasi perfetto
   

   Benihana - Chandler, AZRisposta inviata il giorno 31 maggio 2022

   Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.
   

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2. D

   Debbie

   Phoenix1 recensione

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   New management. Best time, service, food we’ve ever had here… and we’ve been coming here for years!
   

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3. A

   Andrea

   Phoenix1 recensione

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 4

   Alex our chef was great, the food was awesome and so were the dad jokes
   

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4. K

   Karl

   Atlanta1 recensione

   4.0

   Visitato 1 giorno fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 4

   This was the first Benihana experience for our grandchildren. They were impressed.
   

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5. R

   Ryan

   Anchorage3 recensioni

   2.0

   Visitato 1 giorno fa

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 2
   4. Atmosfera 3

   We had an 8pm reservation but wasn’t seated until 8:20. Didn’t get drinks until 8:40. Shrimp tempura came out cold. All in all, not a great experience
   

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6. D

   Dan

   Seattle9 recensioni

   4.0

   Visitato 1 giorno fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 4

   Waited almost 30 mins to be seated with a reservation. Food was outstanding. Waitress was wonderful and Chef Jorge was amazing. Always a great experience at Benihana.
   

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7. E

   Elisabeth

   Phoenix2 recensioni

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The food and atmosphere were great! Alex was cooking for us and had great jokes.
   

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8. S

   Sarah

   Phoenix1 recensione

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Benihana‘s was amazing experience fun. It was an awesome night for my birthday. You go with a few friends or loved ones. It’s fun and amazing watching somebody cook in front of you. The food is delicious and I plan to return again. Thank you for amazing birthday Sarah Mathe.
   

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   Benihana - Chandler, AZHa risposto 1 giorno fa

   Hello Sarah, Thank you for choosing to celebrate your birthday at Benihana - Chandler, AZ! We're thrilled to hear that you and your friends had a fun and amazing experience. We're especially proud to know that you enjoyed our food and service. We look forward to welcoming you back for more memorable celebrations. Best wishes, The Management Team
   

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9. M

   Mona VIP

   Phoenix21 recensioni

   1.0

   Visitato 3 giorni fa

   1. Complessivo 1
   2. Cibo 5
   3. Servizio 2
   4. Atmosfera 5

   I would say if there’s a restaurant that doesn’t seat your party until the entire party is there it should be this one.  The party they set us with was missing some of the people they were waiting on so we had to sit for 30 minutes until their party finally showed up before the chef even decided to start cooking. Our waiter must’ve been super busy because he kept showing up once in a blue moon, and we were constantly left without drinks. They don’t take photos anymore and it wasn’t the same.
   

   Benihana - Chandler, AZHa risposto 1 giorno fa

   Dear Mona. Thank you for taking the time to share your experience with us. We're truly sorry to hear that your visit didn’t meet expectations. We understand how frustrating it must have been to wait for the rest of the party before service began, and we’re actively reviewing our seating and service policies to prevent situations like this in the future. We also apologize for the delay in service and for any inconvenience caused by the lack of drink refills. As for the photos, we know that tradition holds a special place for many of our guests, and we’re sorry it wasn’t part of your visit this time. We’re always looking for ways to improve and evolve while keeping the experiences our guests love.
   

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10. D

    Dwayne

    San Francisco23 recensioni

    2.0

    Visitato 4 giorni fa

    1. Complessivo 2
    2. Cibo 2
    3. Servizio 3
    4. Atmosfera 3

    I’ve been to Benihana chandler many, many, many times and this was the worst. $133 for food that wasn’t good, some overcooked and some undercooked, but I can’t fully blame the chef, owners were correct but not the food allergies. He was getting started and 4 of the 7 people had food allergies which again he knew nothing about so he was cooking food in random order, some food was cold awaiting something else for another customer to be cooked. Maybe at the hostess table also ask if anyone had food allergies just in case it’s not asked at the time. Maybe start making the drive to Scottsdale which I don’t want to do but this experience, left a loyal customer a little upset. Still love the place though
    

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