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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.8
3,8
1901 recensioni
Fino a 30 $
Giapponese

Effettua una prenotazione

2 persone
19:00
Prenotato 10 volte oggi
  • Ottimo per un'occasione speciale
  • Adatto ai gruppi
  • Atmosfera affascinante
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

  • Stile
    Cucina informale
  • Prezzo
    Fino a 30 $
  • Tipi di Cucina
    Giapponese
  • Orari di apertura
    Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
  • Numero di telefono
    (216) 464-7575
  • Sito web
    https://www.benihana.com/
  • Opzioni di pagamento
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Posizione
    23611 Chagrin Blvd, Cleveland, OH 44122
  • Quartiere
    Beachwood
  • Traversa
    Between Richmond & Green Road
  • Parking details
    Parcheggio privato
  • Altro
    Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

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Menu

Guarda il menu sul sito del ristorante

Cosa dicono 1.901 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.8
3,8 in base alle valutazioni recenti
  • 4,1Cibo
  • 3,8Servizio
  • 3,5Atmosfera
  • 3,3Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

  • Cleveland / Akron / Canton

    Adatto ai bambini

  • Cleveland

    Adatto ai bambini

1.901 Recensioni

  1. Utente OpenTable

    Cancun

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 11 novembre 2022

    1. Complessivo 2
    2. Cibo 4
    3. Servizio 2
    4. Atmosfera 2
    Super disorganized

    È utile?

  2. Fiona

    Cleveland

    1 recensione

    1.0

    1 recensione

    Visitato 1 giorno fa

    1. Complessivo 1
    2. Cibo 2
    3. Servizio 2
    4. Atmosfera 1
    I love Benihana but this was the worst. Chicken was soo salty and dry. Everything arrived backwards (meal ended with being offered sauce!). And the chef told the table to tip him directly because although the wait staff is supposed to split the tip, they never do.

    È utile?

  3. Dystiny

    Cleveland

    1 recensione

    3.0

    1 recensione

    Visitato 2 giorni fa

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 4
    4. Atmosfera 1
    The atmosphere was very plain and simple, there’s brighter lighting and practically no Devore, between 2 people and not crazy portion sizes with a drink each and an appetizer of 6 dumplings it was over 200$ including tip. Not worth the money in my opinion service was good though.
    Benihana - Cleveland, OHHa risposto oggi
    Hello, Dystiny! Thank you for your feedback. We're glad to hear that you found our service good, but we're sorry to hear that you found our atmosphere not as vibrant as you'd like. We strive to create a warm and inviting atmosphere for all our guests, and your comments will help us improve. We understand that our pricing and portion sizes did not meet your expectations and we sincerely apologize for that. We appreciate your feedback and will use it to improve our services. Best, The Management Team

    È utile?

  4. Reggie

    Cleveland

    5 recensioni

    4.0

    5 recensioni

    Visitato il giorno 10 novembre 2024

    1. Complessivo 4
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 4
    I have eaten there about 40 times and usually I have a good experience with everything. This visit was the same which is why I continue to eat there
    Benihana - Cleveland, OHRisposta inviata il giorno 12 novembre 2024
    Thanks for the review, Reggie! We're thrilled to hear that your experiences at Benihana - Cleveland have been consistent with your usual visits. It's always our goal to provide the best food and service, so we're glad to know we've hit the mark during your visits. We appreciate your continued patronage and look forward to serving you again soon.

    È utile?

  5. Aletha

    Cleveland

    4 recensioni

    5.0

    4 recensioni

    Visitato il giorno 8 novembre 2024

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5
    My experience was great my server. Shirley was wonderful as usual and our chef Moffatt top as always she never disappoints! Everyone was satisfied, even the baby.
    Benihana - Cleveland, OHRisposta inviata il giorno 9 novembre 2024
    Hi, Aletha! We're overjoyed to hear that you had a great experience at Benihana - Cleveland! It's wonderful to know that our team's performance and food met your expectations. We're especially pleased that you and your family were satisfied with your visit. We strive to provide our guests with memorable experiences and your kind words are a testament to our efforts. We look forward to welcoming you back soon. Best regards, The Management Team

    È utile?

  6. Shirlein

    Cleveland

    7 recensioni

    3.0

    7 recensioni

    Visitato il giorno 6 novembre 2024

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 3
    4. Atmosfera 3
    I think the food is way over priced. $19 for a kids meal and 4.5 for a kids soda is ridiculous
    Benihana - Cleveland, OHRisposta inviata il giorno 8 novembre 2024
    Hi Shirlein! Thank you for taking the time to share your feedback with us. We're sorry to hear that you find our prices to be higher than expected. We strive to provide a dining experience that matches the quality of our food and service, and it seems we fell short during your visit. We appreciate your input and will definitely take it into consideration as we continuously work to improve our offerings. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Cleveland Management Team

    È utile?

  7. Beverly

    Cleveland

    2 recensioni

    2.0

    2 recensioni

    Visitato il giorno 5 novembre 2024

    1. Complessivo 2
    2. Cibo 2
    3. Servizio 3
    4. Atmosfera 2
    Not enough staff. Long waits with reservations. Not authentic cooking anymore.
    Benihana - Cleveland, OHRisposta inviata il giorno 7 novembre 2024
    Hey, Beverly! We're really sorry to hear about your recent experience at Benihana - Cleveland. We understand that waiting long with reservations can be frustrating, especially when you're looking forward to a meal that you know is going to be memorable. We also want our guests to feel confident that their dishes are cooked to the highest standards. Your feedback is valuable to us and we will certainly use it to make necessary changes. We hope you'll give us another chance to impress you with our authentic cuisine. Best, The Management Team

    È utile?

  8. WILLIAM J .

    Cleveland

    71 recensioni

    vip
    2.0

    71 recensioni

    Visitato il giorno 5 novembre 2024

    1. Complessivo 2
    2. Cibo 5
    3. Servizio 2
    4. Atmosfera 3
    We were seated on time for our reservation. We sat at the table, unattended for 30 minutes. No server, no communication, nothing. Went to hostess to say we were sitting 30 minutes, no beverage, nothing. Waitress was unaware we were there. Waitress was good. However a 30 minute wait in a restaurant with less than 20% occupancy is ridiculous. Ordered sushi with shrimp. Manager said they could make tempura shrimp but didn’t know what cooked shrimp was. Really? Chef knew it was cocktail shrimp. Chef was great. However the entire experience doesn’t bode well for a return.
    Benihana - Cleveland, OHRisposta inviata il giorno 7 novembre 2024
    Hello Will, We're truly sorry to hear about your recent experience at Benihana - Cleveland. It's deeply concerning to hear about the long wait you experienced, and we apologize for any inconvenience it may have caused. We're glad to hear that you enjoyed our sushi and the service provided by our staff. However, we're sorry that we weren't able to meet your expectations in other areas. We appreciate your feedback and we'll certainly use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll reconsider and give us another chance to provide the exceptional experience we're known for. Best regards, The Management Team

    È utile?

  9. Lulu

    San Diego

    1 recensione

    vip
    1.0

    1 recensione

    Visitato il giorno 4 novembre 2024

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 1
    Terrible! We were sat at a table full of dust. When asked to speak to a manager, the kitchen manager showed up and was extremely rude and not apologetic for the condition of the table. It’s a shame that this Benihana is the only one in Cleveland.
    Benihana - Cleveland, OHRisposta inviata il giorno 6 novembre 2024
    Dear Lulu! We're really sorry to hear about your recent experience at Benihana - Cleveland. We strive to provide our guests with a pleasant dining environment and top-notch service, and it's clear we fell short during your visit. We're disappointed to hear about the condition of your table and the delay in getting the issue addressed. We also regret to hear about your interaction with our kitchen manager. Please know that your feedback is crucial for us to improve and we'll work diligently to ensure this doesn't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it up to you. Sincerely, The Management Team

    È utile?

  10. Michael

    Cleveland

    3 recensioni

    3.0

    3 recensioni

    Visitato il giorno 28 ottobre 2024

    1. Complessivo 3
    2. Cibo 5
    3. Servizio 4
    4. Atmosfera 4
    It’s expensive the chef was great.. servers first table ever didn’t know that the happy hour specials didn’t include the hibachi so I got an app I wouldn’t have got but got it thinking it was on happy hour and my drink I got was 11 dollars more than expected 🙄
    Benihana - Cleveland, OHRisposta inviata il giorno 30 ottobre 2024
    Thanks for the review, Michael!! We're glad to hear that you enjoyed the chef and our service at Benihana - Cleveland. We understand your frustration regarding the specials and the value. We strive to provide the best experience and we'll certainly look into this. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your feedback and hope to see you again soon.

    È utile?

FAQ

Benihana - Cleveland, OH offre la consegna in collaborazione con Postmates.

Benihana - Cleveland, OH è stato valutato con 3,8 stelle da 1901 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone
19:00
Prenotato 10 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Cleveland, OH

23611 Chagrin Blvd, Cleveland, OH 44122

Sale del ristorante

Informazioni aggiuntive

  • Traversa
    Between Richmond & Green Road
  • Quartiere
    Beachwood
  • Orari di apertura
    Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
  • Prezzo
    Fino a 30 $
  • Tipi di Cucina
    Giapponese
  • Stile
    Cucina informale
  • Dress code
    Smart Casual
  • Parking details
    Parcheggio privato
  • Opzioni di pagamento
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Altro
    Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino
  • Sito web
    https://www.benihana.com/
  • Numero di telefono
    (216) 464-7575
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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