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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.9
3,9
1921 recensioni
Fino a 30 $
Giapponese

Effettua una prenotazione

2 persone
19:00
Prenotato 32 volte oggi
  • Ottimo per un'occasione speciale
  • Adatto ai gruppi
  • Adatto ai bambini
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

  • Stile
    Cucina informale
  • Prezzo
    Fino a 30 $
  • Tipi di Cucina
    Giapponese
  • Orari di apertura
    Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
  • Numero di telefono
    (216) 464-7575
  • Sito web
    https://www.benihana.com/
  • Opzioni di pagamento
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Posizione
    23611 Chagrin Blvd, Cleveland, OH 44122
  • Quartiere
    Beachwood
  • Traversa
    Between Richmond & Green Road
  • Parking details
    Parcheggio privato
  • Altro
    Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

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Menu

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Cosa dicono 1.921 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.9
3,9 in base alle valutazioni recenti
  • 4,2Cibo
  • 3,9Servizio
  • 3,6Atmosfera
  • 3,2Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

  • Cleveland / Akron / Canton

    Adatto ai bambini

  • Cleveland

    Adatto ai bambini

1.921 Recensioni

  1. Utente OpenTable

    Cancun

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 11 novembre 2022

    1. Complessivo 2
    2. Cibo 4
    3. Servizio 2
    4. Atmosfera 2
    Super disorganized

    È utile?

  2. Phil

    Chicago

    1 recensione

    3.0

    1 recensione

    Visitato 1 giorno fa

    1. Complessivo 3
    2. Cibo 4
    3. Servizio 3
    4. Atmosfera 2
    Told them we had a few birthdays and they didn't even sing, cook didn't do anything fun and all the offered were 2 small scoops of ice-cream. Worst way to spend $300 bucks

    È utile?

  3. Alicia

    VIP

    Cleveland

    1 recensione

    5.0

    1 recensione

    Visitato 6 giorni fa

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5
    Had great service from our server and our cook Stephanie was great!
    Benihana - Cleveland, OHHa risposto 5 giorni fa
    Thanks for visiting us, Alicia! We're thrilled to hear that you had a great experience at Benihana - Cleveland, OH. It's wonderful to know that our service and the culinary skills of our team met your expectations. We strive to provide the best for our customers and your feedback is a testament to our efforts. We look forward to serving you again soon!

    È utile?

  4. Caroline

    Cleveland

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 15 gennaio 2025

    1. Complessivo 1
    2. Cibo 4
    3. Servizio 1
    4. Atmosfera 1
    Service was poor. I am a vegan chief had no clue and ask question . She made a big deal of it . 3 hr wait period in total. Chief left we waited a long time to get boxes and check.
    Benihana - Cleveland, OHHa risposto 7 giorni fa
    Thanks for the review, Caroline. We're sorry to hear about your experience at Benihana - Cleveland, OH. It's very concerning to hear about the service you received and the delay you experienced. We strive to provide excellent service to all our guests and it's clear we fell short during your visit. We appreciate your feedback and we will take your comments into consideration as we work to improve our service. We hope you'll give us another chance to serve you better in the future. Best Regards, The Management Team

    È utile?

  5. Ebony

    Cleveland

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 7 gennaio 2025

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 1
    They have terrible customer service long wait times sorry excuse just unsatisfactory service I had reservations for 6:30 it’s now 8:36 and as can see they still haven’t started on our food yet very disappointed 
    Benihana - Cleveland, OHRisposta inviata il giorno 9 gennaio 2025
    Hi Ebony, We're truly sorry to hear about your recent experience at Benihana - Cleveland, OH. We understand that waiting can be frustrating, especially when you've made reservations. We're also disappointed to hear that you didn't receive the high standard of service we strive for. We appreciate your feedback and will certainly take it into account as we continually work to improve our service. We hope you'll give us another chance to provide you with a better dining experience in the future. Best regards, The Management Team

    È utile?

  6. Dawn

    Atlanta

    4 recensioni

    4.0

    4 recensioni

    Visitato il giorno 2 gennaio 2025

    1. Complessivo 4
    2. Cibo 2
    3. Servizio 4
    4. Atmosfera 3
    Staff was very nice. Quality of food was subpar. The manager was very accommodating to make us whole. There was hair in the ice cream but I didn’t bother to mention it because I was tired and had already had issues with the meal.

    È utile?

  7. Lisa

    Cleveland

    2 recensioni

    1.0

    2 recensioni

    Visitato il giorno 1 gennaio 2025

    1. Complessivo 1
    2. Cibo 3
    3. Servizio 1
    4. Atmosfera 2
    We made a reservation for 7:15 and did not get sat till after 8. After we were sat it took an hour and half before a chef came To the table to begin to cook. There was no apologies, no offers to make the wait more enjoyable. I would think twice before returning.
    Benihana - Cleveland, OHRisposta inviata il giorno 8 gennaio 2025
    Thanks for the review, Lisa. We're truly sorry to hear about your experience at Benihana - Cleveland, OH. It's disappointing to know that we didn't meet your expectations in terms of service and timing. We understand how frustrating it can be to wait, especially when you've made a reservation. We're taking your feedback seriously and will address this issue with our team to ensure that it doesn't happen again. We hope to have the opportunity to serve you better in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Cleveland, OH Management Team

    È utile?

  8. Kathy

    Cleveland

    4 recensioni

    3.0

    4 recensioni

    Visitato il giorno 1 gennaio 2025

    1. Complessivo 3
    2. Cibo 5
    3. Servizio 3
    4. Atmosfera 4
    We had a 7:00 reservation, was seated at our table at 8:20 and didn’t start cooking for another 40 minutes. Only cooked for two people of a table of eight at one time, so that last two people didn’t get their food until 9:30. Food was great but not enough cooks, so plan on being there a while in an extremely warm environment.
    Benihana - Cleveland, OHRisposta inviata il giorno 8 gennaio 2025
    Hi Kathy, We're really sorry to hear about your experience at Benihana - Cleveland, OH. We understand that waiting for a long time can be frustrating, especially when you're looking forward to a meal. We also appreciate your feedback about our food and the number of cooks. We're always looking to improve and your feedback will help us do just that. We hope you'll give us another chance to provide a better dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team

    È utile?

  9. Jennifer

    Cleveland

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 31 dicembre 2024

    1. Complessivo 2
    2. Cibo 5
    3. Servizio 3
    4. Atmosfera 1
    Scheduled reservation for 3:30pm on New Year’s Eve. Restaurant was almost empty. Our family of 4 sat at a hibachi table. Waiter arrived at the table to get drink order and the smell of weed was intense. Drinks arrived and orders were taken, no issues. Hibachi chef arrived to the table with all the correct ingredients, cooked food but barely interacted and absolutely no “show”, no fire, no interactions, no fun. Our children were expecting a fun experience which is why we chose Benihana. Price was more than average for a hibachi dinner but the food was very good. By the time we were leaving most tables were filled and every other table appeared to be having the full experience- fire, interactions, fun. We initially thought things had changed and that the chefs no longer interacted like they used to but after seeing the other tables we left very disappointed. We mentioned this to the manager on the way out and were given free appetizer cards and a gift card to come back. We do not visit this area often and I’m not sure we will be back. I was hoping to end the year with a fun family experience and unfortunately we did not.
    Benihana - Cleveland, OHRisposta inviata il giorno 8 gennaio 2025
    Thanks for visiting us, Jennifer. We're truly sorry to hear about your experience at Benihana - Cleveland, OH. We take pride in providing a fun and enjoyable dining experience for our guests, and we regret that we fell short this time. We apologize for the discomfort caused by the strong odor of marijuana and the lack of interaction from our hibachi chef. We also regret that you felt disappointed with the overall experience. We appreciate your feedback and will certainly use it to improve. We hope you'll consider giving us another chance to provide you with the family-friendly experience you were expecting for New Year's Eve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    È utile?

  10. Valerie

    New York

    7 recensioni

    5.0

    7 recensioni

    Visitato il giorno 31 dicembre 2024

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 4
    Our favorite for Noon Years Eve! Expensive but a fun experience. I hope our chef is able to open his own restaurant this coming year per his aspirations. Good luck!

    È utile?

FAQ

Benihana - Cleveland, OH offre la consegna in collaborazione con Postmates.

Benihana - Cleveland, OH è stato valutato con 3,9 stelle da 1921 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone
19:00
Prenotato 32 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Cleveland, OH

23611 Chagrin Blvd, Cleveland, OH 44122

Sale del ristorante

Informazioni aggiuntive

  • Traversa
    Between Richmond & Green Road
  • Quartiere
    Beachwood
  • Orari di apertura
    Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
  • Prezzo
    Fino a 30 $
  • Tipi di Cucina
    Giapponese
  • Stile
    Cucina informale
  • Dress code
    Smart Casual
  • Parking details
    Parcheggio privato
  • Opzioni di pagamento
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Altro
    Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino
  • Sito web
    https://www.benihana.com/
  • Numero di telefono
    (216) 464-7575
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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