Benihana - Columbus, OH

3.3

3,3

2784 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

27 nov 2024

19:00

Prenotato 29 volte oggi

Adatto ai gruppi
Ottimo per un'occasione speciale
Adatto ai bambini

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(614) 436-3705
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
8781 Lyra Drive, Columbus, OH 43240
Quartiere
Polaris
Traversa
Polaris Parkway
Parking details
Parcheggio privato
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Cosa dicono 2.784 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.3

3,3 in base alle valutazioni recenti

3,8Cibo
3,2Servizio
3,2Atmosfera
2,9Rapporto qualità-prezzo

Rumorosità • Moderata

2.784 Recensioni

OT
Utente OpenTable
Columbus
2 recensioni
5.0
2 recensioni
Visitato il giorno 11 marzo 2018
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
I love Benihana
È utile?
L
Lindsay
Columbus
9 recensioni
1.0
9 recensioni
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 1
Spend your money elsewhere! We went to a birthday just six months ago and it was GREAT. Big downturn since then. The server and chef nailed all the orders but the service was slow and zero energy. You choose a steakhouse for the atmosphere! You pay a MUCH higher meal prices for the show! No show, no fun. Not a single employee smiled…except the bartender who was great. We made note of two birthdays twice in Open Table and three times to staff at the restaurant. They promised singing and desserts but didn’t deliver. The manager left halfway through our meal. There was no server, bartender, hostess or manager to ask about the singing and dessert. While the flavors were decent, the vegetable portion sizes were drastically reduced from six months ago. We won’t be back. Not the birthday experience we wanted at all.
Benihana - Columbus, OHHa risposto 1 giorno fa
Thanks for the feedback, Lindsay! We're truly sorry to hear about your disappointing experience at our restaurant, Benihana - Columbus. We take your comments about service speed and atmosphere very seriously and we apologize for falling short. We're glad you enjoyed the steak and dessert flavors, but it's clear we missed the mark on other aspects, including the service and atmosphere. We're committed to improving and hope for another chance to serve you better. Best, The Management Team
È utile?
A
Aaron
Columbus
2 recensioni
vip
3.0
2 recensioni
Visitato 3 giorni fa
1. Complessivo 3
2. Cibo 4
3. Servizio 2
4. Atmosfera 1
Reservations for 7:30 pm not seated until 8:10 pm. Waited 20 minutes on drinks (beer). Waited 35 minutes on one sangria. Waitress delivered soup twice instead of soup and salad. Waited 1 hour and 15 minutes on habatchi cook. restaurant and cook were dirty. Food was good, and cook was polite and fiendly.
Benihana - Columbus, OHHa risposto 1 giorno fa
Thanks for the feedback, Aaron! We're sorry to hear about your experience at Benihana - Columbus. We understand that waiting can be frustrating, especially when you have a reservation. We also apologize for the delay with your drinks and the mix-up with the habatchi. We take your comments seriously and will address these issues to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're glad to hear that you found the food good and our staff friendly. We hope to serve you again and provide a better experience.
È utile?
B
Brandon
Columbus
2 recensioni
1.0
2 recensioni
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
My wife and I decided to make Benihana the last stop on our annual Christmas shopping date night. We have never been and thought it would be a special way to close out the night, and made reservations for that evening. When we arrived at the restaurant, they told us that they would seat us after ‘just a little wait’ - which was disconcerting since the restaurant seemed to be only at about half capacity. Although our server took our orders immediately, it was about 15 minutes before we got our drinks - then a half hour before we got soup, and a solid hour just for salads. At this point, our server mentioned that there were only two chefs and the we were ‘in line’ to have one cone to the table, and that there was a 17 top that required both of them at the same time. This meant that the 4 other tables (on our side of the restaurant) would have to wait until they had their service before the food would even be started. The evening devolved from there: - Why were we not called and told ahead of time that there was an issue? - Why did they continue seating people an hour from closing when the people that had been there for almost two hours hadn’t even been served yet? - Why did they not tell us when we were being seated that there was an issue? - Why was the waitress upset that she was the one that had to tell us there was a problem? - Why did I have to sit and listen to the manager whine about it only being his third day and that Benihana set him up for failure? - Why did my wife and I finally walk out of our service and have to end our night with fast food instead of the nice meal we had planned? Incredibly weak leadership - also the reason that they were short staffed. Outside of all of that, the restaurant was filthy. I do not remember the last time I had such a terrible time, but there isn’t enough love or money on earth to convince me to return.
Benihana - Columbus, OHHa risposto 2 giorni fa
Hey, Brandon! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Columbus. It's very disappointing to hear that your Christmas date night didn't go as planned, especially when we were only able to seat a small fraction of our guests. We understand how frustrating it must have been to wait for your service and feel apologetic about the inconvenience. We also regret any misunderstanding about the wait time. Your comments have been noted and will be addressed with our team to improve our service. We hope you'll give us another chance to make your next visit a better one.
È utile?
J
Janet
Columbus
127 recensioni
vip
2.0
127 recensioni
Visitato 4 giorni fa
1. Complessivo 2
2. Cibo 2
3. Servizio 3
4. Atmosfera 2
Started dining at Benihana over thirty years agoa—-the original one and several others. This one is so not good—tried it for the fourth time. The last three times, including this one—were not great. Pretty much any other Japanese steakhouse in Columbus is better.
Benihana - Columbus, OHHa risposto 2 giorni fa
Hey, Janet! We're really sorry to hear that your recent dining experience at Benihana - Columbus didn't live up to the standards you've come to expect from us. We take your feedback seriously and we'll certainly review your comments about the food and service. We're always looking for ways to improve and your feedback is invaluable to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
È utile?
S
Sean
Columbus
1 recensione
3.0
1 recensione
Visitato 7 giorni fa
1. Complessivo 3
2. Cibo 5
3. Servizio 2
4. Atmosfera 3
Food was fantastic but the service was terrible. We waited for a chef for over 90 minutes past our reservation time.
Benihana - Columbus, OHHa risposto 5 giorni fa
Hi, Sean! Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our food but we're sorry to hear about the service you received. It's certainly not the standard we aim to provide at Benihana - Columbus. We appreciate your patience and understand the frustration it can cause, especially when you're looking forward to a meal. We're always working on improving our service and your feedback is invaluable in this process. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
È utile?
DJ
DebraJ
Columbus
2 recensioni
3.0
2 recensioni
Visitato 7 giorni fa
1. Complessivo 3
2. Cibo 4
3. Servizio 3
4. Atmosfera 4
The restaurant was short staffed the night we were there. That made our wait longer than normal. Food was was wonderful.
Benihana - Columbus, OHHa risposto 6 giorni fa
Hello Debra! Thank you for taking the time to share your experience at Benihana - Columbus. We're glad to hear that you enjoyed our food! However, we're sorry to hear about the longer wait time you experienced due to staffing issues. We appreciate your patience and understanding. We're committed to providing the best service and we're always working to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
È utile?
L
Lona
Cincinnati
5 recensioni
2.0
5 recensioni
Visitato il giorno 19 novembre 2024
1. Complessivo 2
2. Cibo 2
3. Servizio 3
4. Atmosfera 3
Food needed more seasoning and our vegetables was burnt.
Benihana - Columbus, OHHa risposto 6 giorni fa
Hello Lona! We're truly sorry to hear that your dining experience at Benihana - Columbus didn't meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark on your visit. Your feedback regarding the seasoning and vegetables is appreciated and will be taken into serious consideration. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our culinary skills. Best, The Management Team
È utile?
A
Anthony
Columbus
1 recensione
1.0
1 recensione
Visitato il giorno 17 novembre 2024
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
Absolutely horrendous experience. An hour to get seated with a reservation. Service was terrible. Over three hours in total
Benihana - Columbus, OHRisposta inviata il giorno 18 novembre 2024
Thanks for visiting us, Anthony! We're truly sorry to hear about your disappointing experience at Benihana - Columbus. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We pride ourselves on our service and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Best regards, Benihana - Columbus Management Team
È utile?
B
Brandi
Columbus
2 recensioni
vip
3.0
2 recensioni
Visitato il giorno 10 novembre 2024
1. Complessivo 3
2. Cibo 5
3. Servizio 1
4. Atmosfera 4
The chef almost took my 3 year olds eye out with a knife when he was doing his cooking tricks and didn’t even apologize. It was horrific.
Benihana - Columbus, OHHa risposto 6 giorni fa
Dear Brandi! Thanks for the review. We're truly sorry to hear about your experience with the chef at Benihana - Columbus. We always strive to provide a safe and enjoyable dining environment for all of our guests, and we're disappointed to hear that this wasn't the case during your visit. We take your feedback seriously and will address this with our team to ensure it doesn't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right.
È utile?

FAQ

Benihana - Columbus, OH offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Columbus, OH è stato valutato con 3,3 stelle da 2784 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

27 nov 2024

19:00

Prenotato 29 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Columbus, OH

8781 Lyra Drive, Columbus, OH 43240

Sale del ristorante

Informazioni aggiuntive

Traversa
Polaris Parkway
Quartiere
Polaris
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio privato
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(614) 436-3705
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Columbus, OH

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Menu

Cosa dicono 2.784 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Columbus, OH offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Columbus, OH?

Benihana - Columbus, OH accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive