Benihana - Columbus, OH

3.2

3,2

2830 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

21 gen 2025

19:00

Prenotato 17 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(614) 436-3705
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
8781 Lyra Drive, Columbus, OH 43240
Quartiere
Polaris
Traversa
Polaris Parkway
Parking details
Parcheggio privato
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Cosa dicono 2.830 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.2

3,2 in base alle valutazioni recenti

3,8Cibo
3,1Servizio
3,2Atmosfera
2,9Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

Columbus
Adatto ai bambini
Columbus
Adatto ai bambini

2.830 Recensioni

OT
Utente OpenTable
Columbus
2 recensioni
5.0
2 recensioni
Visitato il giorno 11 marzo 2018
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
I love Benihana
È utile?
J
Jarred
Columbus
1 recensione
1.0
1 recensione
Visitato 1 giorno fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 2
This was by far the worst experience we have had at a benihanas in over 10 years. The rice was close to burnt, our meat was not cooked to the temperature we asked for. For example I asked for my steak medium and it was well done. The vegetables were close to burnt with just butter and soy sauce to hide the burnt gassy taste. Our server was not friendly at all my wife asked for warm tea, and the waitress brought her cold tea, and my wife said she wanted warm tea and the waitress said no my wife said cold tea. I would say all the food had a gassy taste to it. The soup that came out was Luke warm. For a 230$ tab it was a waste of money. And we don't believe we are going to be going back. It was that terrible.
Benihana - Columbus, OHHa risposto oggi
Hello Jarred, We're truly sorry to hear about your recent experience at Benihana - Columbus, OH. We strive to provide our guests with delicious food and friendly, attentive service, and it seems we fell short during your visit. We appreciate your feedback about the rice and meat temperature and the temperature of your tea. We also apologize if our server's response was less than satisfactory. We take all feedback seriously and will use your comments to improve our service. We hope you will reconsider and give us another chance to make it right. Best regards, Benihana - Columbus, OH Management Team
È utile?
J
Jacque
Columbus
5 recensioni
5.0
5 recensioni
Visitato 2 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Our server was phenomenal. We never had to ask for refills, and he cleared used dishes and glasses immediately. We could not have asked for anything more. Our chef was also great. We had a few teenage girls celebrating a 16th birthday and he went out of his way to make them feel celebrated. Also, the hostess was very organized and extremely kind. There was a group of 25 that she was trying to get taken care of and she never appeared flustered or annoyed. She made sure that everyone was seated as quickly as possible and updated the situation for everyone. I have been to Benihana many times, but I have to say that this time was by far the best!
Benihana - Columbus, OHHa risposto oggi
Thanks for the review, Jacque! We're thrilled to hear that you had a fantastic experience at Benihana - Columbus, OH. It's wonderful to know that our team was attentive and that you appreciated their service. We're also pleased to hear that you felt celebrated on your birthday. Your kind words about our organization have been noted and we strive to make every guest feel special. We're looking forward to welcoming you back soon!
È utile?
M
Matt
Columbus
8 recensioni
3.0
8 recensioni
Visitato 3 giorni fa
1. Complessivo 3
2. Cibo 5
3. Servizio 1
4. Atmosfera 3
We arrived for our reservation and were seated but then waited 2 hours for our chef to cook our food. A portion of our table just walked out before the cook arrived. After that it was good- experience and food
Benihana - Columbus, OHHa risposto 1 giorno fa
Thanks for the review, Matt. We're truly sorry to hear about your recent experience at Benihana - Columbus, OH. We understand how frustrating it can be to wait for service and food, especially when you've made a reservation. We sincerely apologize for the inconvenience you've experienced and we appreciate your patience. Your feedback is invaluable to us and we'll work diligently to improve our service and food quality. We hope to have the opportunity to serve you again and provide a better experience.
È utile?
T
Trevor
Phoenix
1 recensione
1.0
1 recensione
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 3
This was our first time to this restaurant for my wife's bday and it was easily the worst experience ever. Started with a reservation that we made for 2pm on a Saturday. Showed up for the reservation than waited another hour before they could seat us. We were seated and the staff was very slow. Waited another 30mins before they collected food orders. We promptly paid for our drinks and walked out. This place lack some serious organization and leadership. It seemed like the staff didn't know what they were doing, it seemed as if no one was in charge. I have never walked out because of bad service but this place is not well run.
Benihana - Columbus, OHHa risposto 1 giorno fa
Hi Trevor, We're truly sorry to hear about your recent experience at Benihana - Columbus, OH. We understand how frustrating it can be to wait, especially when you have a reservation. We apologize for the inconvenience and the delay you experienced. We take your feedback seriously and will address this with our team to ensure a smoother service experience in the future. We hope you'll give us another chance to make it right. Best Regards, The Management Team
È utile?
T
Terran
Tennessee Est
1 recensione
1.0
1 recensione
Visitato il giorno 12 gennaio 2025
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
Was seated at bar area. My server was to busy talking to her boyfriend that came in and never came back to check in on us. Food came out salty and overcooked. Wasn’t informed of the 39 dollar special, so missed out on that. Overall would not recommend. They also was running 45 minutes behind schedule, so we opted to sit at the bar. Was a terrible experience and was celebrating our anniversary. Was also seated right next to the take where they were preparing takeout. Was very crowded and loud. There is way better places to eat in Columbus.
Benihana - Columbus, OHHa risposto 6 giorni fa
Hello Terran, We're truly sorry for your experience at Benihana - Columbus, OH. We apologize for the service, food, and timing issues you experienced. We regret that we were not able to meet your expectations, especially on such a special occasion. Your feedback is invaluable to us and will be used to improve our service. We hope you give us another chance to make it right. Best, The Management Team
È utile?
A
Austin
Columbus
1 recensione
2.0
1 recensione
Visitato il giorno 11 gennaio 2025
1. Complessivo 2
2. Cibo 4
3. Servizio 1
4. Atmosfera 2
We arrived 10 minutes late but I did not expect to wait over and hour for my reservation. Even when we did get seated it took the server 20 minutes to come back with drinks. Worst experience at a hibachi without a doubt.
Benihana - Columbus, OHRisposta inviata il giorno 13 gennaio 2025
Thanks for visiting us, Austin. We're sorry to hear about your experience at Benihana - Columbus, OH. We understand how frustrating it can be to wait, especially when you've made a reservation. We apologize for the delay and the lack of service you received. Your feedback is invaluable and we'll work on improving our service time. We hope to have the opportunity to serve you better in the future. The Management Team
È utile?
T
Tamara
Columbus
1 recensione
2.0
1 recensione
Visitato il giorno 11 gennaio 2025
1. Complessivo 2
2. Cibo 4
3. Servizio 3
4. Atmosfera 1
We go to Benihana every year for my husband’s birthday and this year we decided it would be our last. We had a reservation for 6:30 pm but we didn't get seated until 7:30pm. To the surprise of our chef, our grill wasn’t turned on so we had to wait another 15 minutes to get started. We ordered edamame, which didn’t come with soy sauce. Our sushi didn’t come until after the after the chef started. Our companions at the table had to ask for their wings to show up. When I booked the reservation, I mentioned that it was my husband‘s birthday, but that was a second thought to the server. Overall you can tell that most of the occupants of Benihana were irritated by the service, including my family. I would like to shout out Jeremy because he was nice and his food tasted great.
Benihana - Columbus, OHRisposta inviata il giorno 13 gennaio 2025
Thanks for the feedback, Tamara. We're sorry to hear about your recent experience at Benihana - Columbus, OH. We apologize for the delay and the missing items you mentioned. We're glad to hear that you enjoyed the taste of our food and found Jeremy's service satisfactory. We understand that the service was not up to par and we will address this with our team to ensure a better experience for you and your family in the future. We hope you'll give us another chance to make your next visit a better one. Best, The Management Team
È utile?
R
Rebecca
Columbus
1 recensione
1.0
1 recensione
Visitato il giorno 11 gennaio 2025
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 1
Our reservation was for 5:30, We sat at the table for over an our before they even started cooking anything. We had tickets to see a show at 7:30 so we asked to change our order to a carry out order. The waitress was rude, the manager didn’t handle the situation well and kept telling us our food was being boxed up. 30 minutes later I see our food sitting on the line so I boxed up our food and left. Nobody seemed to care about providing decent customer service. I will never go back!!
Benihana - Columbus, OHRisposta inviata il giorno 13 gennaio 2025
Hey Rebecca, We're truly sorry to hear about your disappointing experience at Benihana - Columbus, OH. We strive to provide excellent service and it's clear we fell short during your visit. The behavior you described is not representative of our usual standards and we sincerely apologize. We're taking your feedback seriously and will address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide the exceptional dining experience we're known for. Best regards, The Management Team
È utile?
M
Melinda
Columbus
1 recensione
2.0
1 recensione
Visitato il giorno 11 gennaio 2025
1. Complessivo 2
2. Cibo 3
3. Servizio 1
4. Atmosfera 3
The server was terrible we waited for a whole hour and a half before we even got a cook. Once the cook did come the cook was great but the server once again was terrible!
Benihana - Columbus, OHRisposta inviata il giorno 13 gennaio 2025
Hey Melinda, We're really sorry to hear about your experience at Benihana - Columbus, OH. We always aim to deliver a great experience, and we're disappointed to hear that we didn't meet your expectations this time. We understand how frustrating it can be to wait, especially when you're looking for service. We're glad to hear that you found our cook great, but we're sorry for the service you received. Your feedback is invaluable to us and we'll certainly use it to improve. We hope you'll give us another chance to show you the level of service we're really committed to providing. Best regards, The Management Team
È utile?

FAQ

Benihana - Columbus, OH offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Columbus, OH è stato valutato con 3,2 stelle da 2830 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

21 gen 2025

19:00

Prenotato 17 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Columbus, OH

8781 Lyra Drive, Columbus, OH 43240

Sale del ristorante

Informazioni aggiuntive

Traversa
Polaris Parkway
Quartiere
Polaris
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio privato
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(614) 436-3705
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Columbus, OH

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Menu

Cosa dicono 2.830 persone

Valutazione complessiva e recensioni

Molto apprezzato per

FAQ

Benihana - Columbus, OH offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Columbus, OH?

Benihana - Columbus, OH accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive