Benihana - Coral Gables, FL

Le recensioni di Benihana - Coral Gables, FL delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. C

   Carlos

   Miami8 recensioni

   3.0

   Visitato 2 giorni fa

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 2
   4. Atmosfera 2

   The service was very slow and confuse. The food was good. The price went up, for example, a bottle of wine La Crema Pinot Noir USD 60 (two year ago around USD 30).
   

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2. M

   Margarita

   Miami1 recensione

   5.0

   Visitato il giorno 13 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The staff looked at the chart, there were no seats, manager arrived, show them to their seat. The waitress was efficient, friendly, the soups were delicious. The cooking show was entertaining . Funny . Food was flavorful, ginger sauce was delicious. Green tea ice cream was delicious They shouldn’t have been using styrofoam for take out, really bad for the environment.
   

   Benihana - Coral Gables, FLRisposta inviata il giorno 14 aprile 2025

   Hi Margarita, Thank you for taking the time to share your experience at Benihana - Coral Gables, FL. We're delighted to hear that you enjoyed our soups and found our staff to be friendly and efficient. We also appreciate your feedback about our team's use of charts and styrofoam takeout containers. We strive to provide the best service possible and will certainly take your comments into consideration. We're glad you found the food flavorful and enjoyed our ginger sauce. We hope to see you again soon for another round of our entertaining cooking show. Best regards, Benihana - Coral Gables, FL Management Team
   

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3. D

   Daisy

   Las Vegas6 recensioni

   5.0

   Visitato il giorno 6 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had a great time at Benihana. We took one of our friends for the first time and he loved it. Carlos was our chef and did such a great job not only did he entertain us, but the food was delicious.
   

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   Benihana - Coral Gables, FLRisposta inviata il giorno 8 aprile 2025

   Hello Daisy, Thank you so much for your wonderful review! We're thrilled to hear that you and your friend had a great time at Benihana. It's fantastic to know that you enjoyed our food and service. We always strive to make every visit a memorable one for our guests. Your kind words truly mean a lot to us. We look forward to welcoming you and your friend back soon! Best wishes, The Management Team
   

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4. A

   Annette

   Las Vegas10 recensioni

   3.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 1

   Very noisy with multiple tables of screaming kids. Drinks, soup, salad and appetizers were good. Fried rice was okay, higher priced beef selection was too fatty.
   

   Benihana - Coral Gables, FLRisposta inviata il giorno 7 aprile 2025

   Thanks for the feedback, Annette. We're sorry to hear that you found the noise level to be high and your experience with the screaming kids to be less than ideal. We appreciate your comments about our drinks, soup, salad, and appetizers, and we'll certainly take them into consideration as we continuously strive to improve our guest experience. We're glad to hear you enjoyed our fried rice and will work to ensure a more pleasant dining environment in the future. We hope to serve you again soon. - Benihana - Coral Gables, FL Management Team
   

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5. K

   Kimberly

   Miami1 recensione

   2.0

   Visitato il giorno 31 marzo 2025

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 1

   It is time to renovate this location. It is dirty, sticky, floors are slippery, bathrooms are gross.
   

   Benihana - Coral Gables, FLRisposta inviata il giorno 3 aprile 2025

   Hi Kimberly, We're truly sorry to hear about your recent experience at Benihana - Coral Gables, FL. We appreciate your feedback and understand that our cleanliness, safety, and overall ambiance are very important to our valued guests like you. We're always working to improve our facilities and service, and your comments will help us do just that. We hope you'll give us another chance to provide you with the high-quality dining experience we're known for. Best Regards, The Management Team
   

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6. T

   Tara VIP

   New York3 recensioni

   1.0

   Visitato il giorno 29 marzo 2025

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 1

   We had a 7:30 reservation. Didn’t get seated u til almost 8:45 (with kids). Didn’t eat until close to 10. We were seated with a party where the man was on speaker phone screaming the whole time. That part is not the restaurants fault, but a manager should be roaming the floor and not allow that to happen.
   

   Benihana - Coral Gables, FLRisposta inviata il giorno 31 marzo 2025

   Thanks for the feedback, Tara. We're sorry to hear about your experience at Benihana - Coral Gables, FL. It's disappointing to know that we fell short in meeting your timing expectations. We apologize for the inconvenience caused by the party on speaker phone and the delay in seating. We're always striving to improve and your feedback is invaluable in that process. We hope to have the opportunity to serve you better in the future.
   

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7. a

   alexandre

   Miami23 recensioni

   5.0

   Visitato il giorno 26 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Our "chef" was very good, nice traditional hibachi "show", but most importantly he cooked everything to perfection... from the fried rice, filet Mignon, lobster etc. Fried Banana and icecream desert was very good. Our waitress also did a great job, very attentive and efficient.
   

   Benihana - Coral Gables, FLRisposta inviata il giorno 27 marzo 2025

   Thanks for the review, Alexandre! We're thrilled to hear that you enjoyed our traditional hibachi show, as well as the lobster and filet mignon. It's great to know that our chef met your expectations in terms of cooking these dishes to perfection. We're also pleased that you enjoyed our fried banana and ice cream dessert. Your feedback on our service is greatly appreciated and we look forward to welcoming you back to Benihana - Coral Gables, FL.
   

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8. M

   Michael

   Houston1 recensione

   3.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 4

   I’ve never had a bad experience at Benihana. But unfortunately this time it wasn’t the service but the amount of time we had to wait for the chef to come out and serve just me, my wife and our baby. No one else was at the table and we essentially ordered the same thing, so I didn’t see much to prep. Mind you this was at a half empty restaurant at the time. Not going to say they are always like this, but this time it was sub par. I do want to leave this review with a positive note; our waitress was exceptional. Very attentive and apologetic about the wait time.
   

   Benihana - Coral Gables, FLRisposta inviata il giorno 26 marzo 2025

   Thanks for visiting us, Michael. We're sorry to hear that your recent experience at Benihana - Coral Gables, FL didn't meet your expectations. We understand how important time is to our guests, especially when they're dining with little ones. We appreciate your patience and understanding. We're glad to hear that your waitress was attentive and apologetic about the wait. We hope you'll give us another chance to provide the exceptional service we're known for. Best, The Management Team
   

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9. M

   Mia

   Miami2 recensioni

   3.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 1

   Service was really slow waited an additional 30 minutes from our reservation to be sat down
   

   Benihana - Coral Gables, FLHa risposto 2 giorni fa

   Thanks for the review, Mia. We're truly sorry to hear about the delay you experienced during your visit to Benihana - Coral Gables, FL. It is never our intention to keep our guests waiting. We appreciate your patience and understand that the delay impacted your dining experience. We will take your feedback into consideration and work on improving our service speed. We hope you will give us another chance to provide you with a better dining experience. Thank you.
   

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10. OT

    Utente OpenTable

    Miami2 recensioni

    1.0

    Visitato il giorno 21 marzo 2025

    1. Complessivo 1
    2. Cibo 3
    3. Servizio 1
    4. Atmosfera 3

    I’ve eaten here dozens of times. Normally it’s adequate service typically slow but nothing terrible. But this last time they were slammed and the service was about as horrendous as it could be. I had a 7 pm reservation and I didn’t leave the restaurant until 10:45 pm, which is totally unacceptable for habachi service for a child’s birthday. Took forever to get service and food. Drinks were rarely if ever refilled. And the chef messed up our orders (most egregious was he accidentally gave away my kid’s portion of shrimp to another guest and then tried to claim he didn’t and they had to bring more food to solve it. If I wasn’t someone who has eaten here literally dozens of times I wouldn’t have been able to get that sorted out). That was just the tip of the iceberg, and while I generally enjoy the food and ambience I post this so management knows so they can fix because I sincerely doubt I’m ever going to go back to this location again.
    

    Benihana - Coral Gables, FLRisposta inviata il giorno 24 marzo 2025

    Dear Guest! Thanks for the review. We're truly sorry to hear about your recent experience at Benihana - Coral Gables, FL. We apologize for the delay and the issues with your orders, and we appreciate your patience. We understand how frustrating it can be to wait for service and food, especially on a special occasion like a child's birthday. We're committed to providing the best service and food, and we're sorry that we didn't meet your expectations this time. Your feedback is invaluable to us, and we will definitely use it to improve our service. We hope you'll give us another chance to provide the exceptional experience you've come to expect from us.
    

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