Benihana - Dallas, TX

Le recensioni di Benihana - Dallas, TX delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. A

   Amanda

   Dallas9 recensioni

   3.0

   Visitato 2 giorni fa

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 3
   4. Atmosfera 4

   Food was excellent as always. The server did not come back to our table for over 20 minutes after we had ordered dessert that he had asked us if we wanted. When he finally returned he stated he had a table sat that he hadn't known about so he was getting their order. Yet, we were left sitting there for an extensive amount of time.
   

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2. T

   Trudy

   Dallas6 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Best Benihana experiences we have had in years!! Chef catered to the kids at our table and they loved it!!
   

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3. S

   Susie

   Los Angeles2 recensioni

   1.0

   Visitato 3 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   I am absolutely furious about my birthday dinner experience! I made a reservation well in advance, excited to celebrate, but it turned into an absolute nightmare. We arrived on time and were seated promptly, but then we sat there waiting for over **60 minutes** for the chef to even show up. Once he finally arrived, he was nothing short of unprofessional. He completely dismissed the fact that it was my birthday, showing no care or respect for the occasion. To make matters worse, he was completely unprepared and had to walk away not once, but **twice** because he "didn't have enough supplies." This is beyond unacceptable! This was supposed to be a special night, and it turned into the worst dining experience I’ve ever had. I will never be coming back, and I strongly advise others to stay far away from this place!
   

   Benihana - Dallas, TXHa risposto 1 giorno fa

   Thanks for the review, Susie. We're truly sorry for the disappointing experience you had on your birthday. It's clear that we didn't meet our usual standards, especially on such a special occasion. We understand how frustrating it must have been to wait for so long for your table. We also regret the incident with the chef. We assure you that this is not our standard of service. We appreciate your feedback and will use it to improve. We hope you'll reconsider and give us another chance to make it right in the future. Best regards, Benihana - Dallas, TX Management Team
   

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4. R

   Regina

   Las Vegas17 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We enjoyed my Mother's 76th birthday. The food was amazing as always. The waitstaff and our Chef were excellent. A fun time was had by all!
   

   Benihana - Dallas, TXHa risposto 1 giorno fa

   Thanks for the feedback, Regina! We're thrilled to hear that you had a wonderful birthday celebration at Benihana - Dallas, TX. It's great to know that you and your mother enjoyed the food and our service. We always strive to create memorable experiences for our guests, and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

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5. OT

   Utente OpenTable

   Oklahoma City1 recensione

   5.0

   Visitato il giorno 23 marzo 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Food was outstanding and customer service was great!
   

   Benihana - Dallas, TXHa risposto 7 giorni fa

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and found our customer service to be great. We always aim to provide outstanding food and service to our guests, and we're glad to know we hit the mark for you. We appreciate your support and look forward to serving you again soon! Best regards, The Management Team at Benihana - Dallas, TX
   

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6. G

   Grant

   Dallas1 recensione

   5.0

   Visitato il giorno 21 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great time, as usual! Nikki at the bar was terrific.
   

   Benihana - Dallas, TXHa risposto 7 giorni fa

   Thanks for visiting us, Grant! We're thrilled to hear that you had a great time at Benihana - Dallas, TX. It's always a pleasure to serve you and we're glad you enjoyed our food and service. We appreciate your high ratings and look forward to serving you again soon!
   

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7. R

   Rosa

   Alabama11 recensioni

   5.0

   Visitato il giorno 18 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Fun night celebrating a family birthday. One of our favorite restaurants!
   

   Benihana - Dallas, TXRisposta inviata il giorno 21 marzo 2025

   Hello Rosa, We're thrilled to hear that you chose Benihana - Dallas, TX for your family birthday celebration and that we were able to contribute to such a fun night! We're glad that you enjoyed our food and service. We noticed that you rated us a bit lower on value. We always strive to provide the best experience for our guests, and we hope you'll find some areas of improvement where we can exceed your expectations. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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8. OT

   Utente OpenTable

   Dallas2 recensioni

   5.0

   Visitato il giorno 18 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Diero(the chef) the food was sensational!!!! I will be back sometime next month. Keep up the good work!!!!! 😎🔥🔥🔥🔥
   

   Benihana - Dallas, TXRisposta inviata il giorno 19 marzo 2025

   Dear Guest, That's awesome to hear! 😎🔥 We're thrilled you enjoyed Chef Diero's sensational food! Thank you for the kind words and support. We can’t wait to welcome you back next month for another amazing experience! Keep being awesome! 🍽️🔥🙌
   

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9. H

   Hulen

   Austin7 recensioni

   5.0

   Visitato il giorno 17 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   My grandkids love Benihana's and always want to eat here when we come to Dallas! They enjoy it so and the food is great too!
   

   Benihana - Dallas, TXRisposta inviata il giorno 19 marzo 2025

   Dear Hulen, That's so heartwarming to hear! 😊 We're thrilled your grandkids love Benihana and look forward to dining with you whenever you're in Dallas! It means the world to us that you enjoy both the food and the experience. We can't wait to welcome you all back for more delicious meals and fun times! 🍣🔥🎉
   

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10. V

    Victoria

    Unspecified1 recensione

    5.0

    Visitato il giorno 17 marzo 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    It was very nice, kids had a blast. We will be back soon
    

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