Benihana - Indianapolis, IN

3.8

3,8

3156 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

11 mar 2025

19:00

Prenotato 23 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Ideale per cocktail creativi

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(317) 846-2495
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
8830 Keystone Crossing, Indianapolis, IN 46240
Quartiere
Castleton / Keystone Crossings
Traversa
Sheraton Hotel
Parking details
Parcheggio privato
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Offerte

$39 TASTE OF BENIHANA
Varie date disponibili
dom - gio - 11:00 - 15:00, 15:00 - 22:00,ven - sab - 11:00 - 15:00, 15:00 - 23:00
Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi, homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
FLAVORS IN FULL BLOOM
7 mar 2025 - 2 giu 2025
dom - gio - 11:00 - 15:00, 15:00 - 22:00,ven - sab - 11:00 - 15:00, 15:00 - 23:00
Spring into the season with our newest drink offerings—Dragon Bloom Margarita, Pink Paradise, and Sweet Heat Paloma—available for a limited time only!
WAGYU OF THE WORLD MENU
Varie date disponibili
dom - gio - 11:00 - 15:00, 15:00 - 22:00,ven - sab - 11:00 - 15:00, 15:00 - 23:00
Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more. Ask your server for more details. Reserve now!

Cosa dicono 3.156 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.8

3,8 in base alle valutazioni recenti

4,2Cibo
3,8Servizio
3,6Atmosfera
3,4Rapporto qualità-prezzo

Rumorosità • Moderata

3.156 Recensioni

P
Philip
San Francisco4 recensioni
3.0
Visitato 3 giorni fa
1. Complessivo 3
2. Cibo 4
3. Servizio 2
4. Atmosfera 3
Restaurant is showing its age and could use a deep cleaning. Food took too long as was told they were backed up in the kitchen. Server was distracted and seldom available Chef was entertaining and food was good.
Benihana - Indianapolis, INHa risposto 1 giorno fa
Thanks for the feedback, Philip. We're sorry to hear that your recent visit to Benihana - Indianapolis, IN didn't meet your expectations. We take pride in our food and service, and we're sorry that we fell short this time. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Best, The Management Team
È utile?
OT
Utente OpenTable
Indiana1 recensione
2.0
Visitato 3 giorni fa
1. Complessivo 2
2. Cibo 4
3. Servizio 1
4. Atmosfera 3
The server never brought the wine we ordered. Had to ask for it near the end of the dinner. The server never brought the rice bowls. One in our party ordered the chicken fried rice dinner and only got the bowl portion. The chef was super boring and did not entertain at all. One in our party had a shellfish allergy and they said the chef would give the shrimp appetizer portion to another in the party and he didnt do that. Overall for near $175 it was a poor experience. The food was really good though. I guess that is some solace.
Benihana - Indianapolis, INHa risposto 1 giorno fa
Dear Guest! Thank you for sharing your experience. We sincerely apologize for the service issues during your visit. It’s disappointing that your wine and rice bowls were delayed and that the allergy accommodation wasn’t properly handled. We also regret that the hibachi entertainment didn’t meet expectations. We truly appreciate your kind words about the food, but we want every part of your experience to be enjoyable. Your feedback will be shared with our team to improve our service. If you're open to it, we'd love the opportunity to make things right—please reach out to us directly. We hope to welcome you back for a better experience. Best regards, The Management Team
È utile?
CM
CurtM VIP
Indiana14 recensioni
3.0
Visitato 4 giorni fa
1. Complessivo 3
2. Cibo 5
3. Servizio 3
4. Atmosfera 3
Service was slow but friendly. Staff was shorthanded. Prices have increased grossly since my last visit. It has gotten to the tipping point whether the food & experience is worth the cost.
Benihana - Indianapolis, INHa risposto 3 giorni fa
Thanks for visiting us, Curt! We're glad to hear that you found our staff friendly and our service prompt. We're sorry to hear about the increased prices and the wait time you experienced. We strive to provide a quality dining experience and your feedback helps us improve. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Indianapolis, IN Management Team.
È utile?
OT
Utente OpenTable
Indiana3 recensioni
2.0
Visitato il giorno 2 marzo 2025
1. Complessivo 2
2. Cibo 5
3. Servizio 1
4. Atmosfera 1
Hasn’t change since the last time. Service still sucks. Seems as if they’re still under staffed. Can’t even get a refill on a drink without flagging someone down. Food is good but the service makes the place not worthy
Benihana - Indianapolis, INHa risposto 7 giorni fa
Dear Guest! Thanks for the review. We're glad to hear that you enjoyed the food at Benihana - Indianapolis, IN. We understand your concerns about the service and staffing levels. We strive to provide a high-quality experience for all our guests and we apologize if we fell short this time. We appreciate your feedback and will certainly take it into consideration for future improvements.
È utile?
B
Bridget
Philadelphia16 recensioni
3.0
Visitato il giorno 27 febbraio 2025
1. Complessivo 3
2. Cibo 4
3. Servizio 3
4. Atmosfera 3
The food was good but the restaurant could use some updating decor wise. Service was nice but seemed understaffed. Will go to a different hibachi place next time.
Benihana - Indianapolis, INRisposta inviata il giorno 1 marzo 2025
Thanks for visiting us, Bridget. We're glad to hear that you enjoyed the food at Benihana - Indianapolis, IN. We take pride in our unique hibachi experience and we're always looking for ways to improve. We apologize if the decor didn't meet your expectations. We will certainly take your feedback into account as we continuously strive to improve our guest experience. We hope to have the chance to serve you again and provide a better experience.
È utile?
P
Parvinder
Indiana1 recensione
1.0
Visitato il giorno 24 febbraio 2025
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 3
They charged me $ 88 over , when asked they said it was mistakenly charged of other party on the table and wasted so much time
Benihana - Indianapolis, INRisposta inviata il giorno 27 febbraio 2025
Thanks for the feedback, Parvinder. We're truly sorry to hear about your recent experience at Benihana - Indianapolis, IN. It's disappointing to know that there was an oversight during your visit, and we apologize for the confusion and inconvenience caused. We strive to provide the best service to our guests and it's clear we fell short this time. Your feedback is invaluable and we will certainly address this issue with our team to prevent such mistakes in the future. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
È utile?
D
Debra VIP
Indiana5 recensioni
4.0
Visitato il giorno 23 febbraio 2025
1. Complessivo 4
2. Cibo 4
3. Servizio 3
4. Atmosfera 3
Service was very slow. Had reservation but seated 20 min late. Took 30 min to get drinks and although we had salad it took 15 min before soup came. My husband was the only one who ordered white rice and he didn’t get it either until 10 minutes after we got our fried rice. Performance of cooking chef was not as entertaining as in the past. The woman at our table was allergic to beef and asked that her food be prepared separately. Despite that the chef prepared the beef dishes before preparing her dish therefor contaminating it. Food overall was up to par. The vent at the table next ours was not working so very smoky. Finally server brought check before ice cream. We had to ask for the ice cream that came with our meal as well as green tea. Neither were offered. Sadly I don’t feel this visit lived up to previous experiences
Benihana - Indianapolis, INRisposta inviata il giorno 25 febbraio 2025
Dear Debra, We sincerely apologize for your recent experience. We strive to provide excellent service, and it’s disappointing to hear we fell short. We regret the delay in seating and service, as well as the mishandling of the allergy request, which is unacceptable. Your feedback on the chef’s performance and the vent issue is invaluable, and we’ll address these concerns with our team. We also apologize for the oversight with your dessert and tea. We truly appreciate your past patronage and hope for the opportunity to provide a much-improved experience in the future.
È utile?
J
Jill
Cincinnati2 recensioni
2.0
Visitato il giorno 23 febbraio 2025
1. Complessivo 2
2. Cibo 3
3. Servizio 5
4. Atmosfera 3
We have been very disappointed in how long it takes to get seated at Benihana. Our last two reservations we were seated well over an HOUR past our reservation time. I’m not certain we will return. I will say the manager kept apologizing to us and did give us 20% off our bill. Still it was very frustrating being seated so late with kids.
Benihana - Indianapolis, INRisposta inviata il giorno 27 febbraio 2025
Hey Jill, Thank you for taking the time to share your experience at Benihana - Indianapolis, IN. We're really sorry to hear about your late seating and the frustration it caused. We understand how frustrating it can be to wait for a table, especially when you have a reservation. We're glad to hear that our manager was able to accommodate you with a 20% discount. We're committed to providing excellent service and we're sorry we didn't meet your expectations in this regard. We hope you'll reconsider and give us another chance to provide you with the service you deserve. Best, The Management Team
È utile?
m
michael
Chicago1 recensione
5.0
Visitato il giorno 23 febbraio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
The whole experience was outstanding from the food to the service
Benihana - Indianapolis, INRisposta inviata il giorno 27 febbraio 2025
Thanks for the review, Michael! We're thrilled to hear that you had an outstanding experience at Benihana - Indianapolis, IN. It's wonderful to know that you enjoyed our food and service. We strive to provide our guests with the best dining experience possible and your kind words are a testament to that. We look forward to serving you again soon.
È utile?
J
Jason
Tennessee Est1 recensione
2.0
Visitato il giorno 22 febbraio 2025
1. Complessivo 2
2. Cibo 4
3. Servizio 1
4. Atmosfera 3
Have to be honest...this experience was really bad. We had a reservation for 8 at 6:00. We didn't get sat until 6:45, not ideal but not completely offensive. We sat down and placed our drink order. After 10 minutes our server came back with water and told us that the bar was 'backed up' and that our drinks were coming. We placed our dinner orders. Our soup was delivered. Our server again apologized for the delay in our drinks. Then our salad was delivered. Still no drinks after 30+ minutes. Our chef came out to start cooking at the time our drinks were delivered (more than 45 minutes after we ordered them). We asked the server for another round since it took so long. She said that the bar was more caught up so it shouldn't take as long. It was another 45 minutes before we received our next round. It was a total joke at our table at this point. We were completely done eating our dinner. I have worked in hospitality and I am involved in a business that is heavily reliant on hospitality. The fact that the manager or general manager was not going around to the tables to apologize and offer some 'make right' is a huge mistake. We saw him walking around and looking around. I interacted with him when we were delayed in being sat at a table. They will never get my business back and now I am taking my busy time to let all of you know not to waste your time. This is a poorly run restaurant with even worse leadership that does not communicate with their guests. Our party was not specifically looking to get something free, just some type of acknowledgement. The chef was great. He was entertaining and the food was good. Everything outside of that was very, very poor.
Benihana - Indianapolis, INRisposta inviata il giorno 25 febbraio 2025
Thanks for the feedback, Jason. We're truly sorry for your recent experience at Benihana - Indianapolis, IN. We understand your frustration regarding the wait times and the lack of communication. We take pride in our hospitality and your feedback is invaluable in helping us improve. We hope to have another chance to provide a better dining experience for you. Best regards, Benihana - Indianapolis, IN Management Team
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FAQ

Benihana - Indianapolis, IN offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Indianapolis, IN è stato valutato con 3,8 stelle da 3156 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

11 mar 2025

19:00

Prenotato 23 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Indianapolis, IN

8830 Keystone Crossing, Indianapolis, IN 46240

Sale del ristorante

Informazioni aggiuntive

Traversa
Sheraton Hotel
Quartiere
Castleton / Keystone Crossings
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio privato
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(317) 846-2495
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Indianapolis, IN

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Offerte

$39 TASTE OF BENIHANA

FLAVORS IN FULL BLOOM

WAGYU OF THE WORLD MENU

Menu

Cosa dicono 3.156 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Indianapolis, IN offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Indianapolis, IN?

Benihana - Indianapolis, IN accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive