Benihana - Lombard, IL

4.2

4,2

3795 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

23 nov 2024

19:00

Prenotato 77 volte oggi

Adatto ai gruppi
Atmosfera vivace
Ottimo per un'occasione speciale

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(630) 571-4440
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
747 E Butterfield Rd, Lombard, IL 60148
Quartiere
Lombard
Traversa
Meyers
Parking details
Free parking for Benihana guests
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Cosa dicono 3.795 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.2

4,2 in base alle valutazioni recenti

4,3Cibo
4,2Servizio
4,1Atmosfera
3,8Rapporto qualità-prezzo

Rumorosità • Moderata

3.795 Recensioni

K
Karina
Chicago
3 recensioni
3.0
3 recensioni
Visitato 6 giorni fa
1. Complessivo 3
2. Cibo 5
3. Servizio 1
4. Atmosfera 5
We enjoyed the food and drinks, hibachi chef was very entertaining. This is a great place to celebrate a birthday, they stored our cake in the back and even gave us a picture. The service was good up until the end, the server seemed to think she was entitled to a bigger tip after putting the receipt on the table and pointing out the suggested amount, when she saw we gave 15% she made a face which I found to be very rude! Not to mention, we were seated nearly an hour after our reservation time.
Benihana - Lombard, ILHa risposto 5 giorni fa
Hi Karina! We're thrilled to hear that you enjoyed the food and drinks at Benihana - Lombard. It's great to know that our hibachi chef and birthday celebration made your experience memorable. We apologize for any inconvenience caused by the delay in seating and the misunderstanding with the tip. We strive to provide excellent service to all our guests and it seems we fell short in your case. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon and provide you with a better experience. Best regards, The Management Team
È utile?
V
Valerie
Chicago
6 recensioni
5.0
6 recensioni
Visitato il giorno 15 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Always a great time at Benihana. Food is good. The entertainment is enjoyable.
Benihana - Lombard, ILHa risposto 6 giorni fa
Thanks for the review, Valerie! We're thrilled to hear that you always have a great time at Benihana - Lombard. It's wonderful to know that you enjoyed our food and found the entertainment enjoyable. We always strive to provide a top-notch dining experience for our guests. We appreciate your feedback and look forward to welcoming you back soon!
È utile?
L
Laura
Chicago
9 recensioni
vip
5.0
9 recensioni
Visitato il giorno 10 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 4
Service was amazing and food was delicious. Really enjoyed our meal.
Benihana - Lombard, ILRisposta inviata il giorno 11 novembre 2024
Thanks for the feedback, Laura! We're thrilled to hear that you had an amazing experience at Benihana - Lombard. It's great to know that you enjoyed our food and found our service amazing. We strive to provide our guests with a delightful dining experience and your feedback helps us do just that. We look forward to serving you again soon!
È utile?
T
Tara
Chicago
1 recensione
2.0
1 recensione
Visitato il giorno 10 novembre 2024
1. Complessivo 2
2. Cibo 2
3. Servizio 2
4. Atmosfera 2
Even with a reservation the wait time was just shy of an hour wait.
Benihana - Lombard, ILRisposta inviata il giorno 12 novembre 2024
Thanks for the review, Tara! We're sorry to hear about the wait time you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience. We're continuously working on improving our service and we appreciate your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better.
È utile?
A
Aaron
Chicago
1 recensione
1.0
1 recensione
Visitato il giorno 10 novembre 2024
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 5
Went in with moderate expectations as research showed the good was moderate but paying for the show. Unfortunately didn’t get either and the service was something to be desired as well. The food was as described from other reviews in which you were getting average food for the price. The show was lackluster to say the least. The only “trick” we saw was an egg spin on the grill that the chef flipped into his pocket. It seemed that all other tables were being much more entertained and even saw giant flames at another table. We didn’t receive anything special from that front. Now to the service. We were first timers and asked for an understanding on what to do and the explanation was basically just pointing back and forth between different pages of the menu. We never got our drinks at the beginning of the meal and had to ask the waitress for them right before the entrees were served. Next about half the table ordered steamed rice which never came out and had to ask for it as well after our entrees were plated. Also every course on the menu came with a green tea which we also never received and was not worth asking for at that point since we were already finished with the meal. The only positives from our experience was we got seated relatively quickly in relation to our reservation and the ambience was good. Other than that I would say every other part of the experience was average to below average. My opinion is for $40/person you would be better served to take your money elsewhere.
Benihana - Lombard, ILRisposta inviata il giorno 11 novembre 2024
Hi, Aaron! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Lombard idn't meet your expectations. We apologize for the lack of entertainment during your meal and for the service issues you experienced. We're glad you found our ambience pleasing and that you were seated promptly. We take your comments seriously and will use them to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you better in the future.
È utile?
R
Richard
Chicago
10 recensioni
5.0
10 recensioni
Visitato il giorno 9 novembre 2024
1. Complessivo 5
2. Cibo 4
3. Servizio 5
4. Atmosfera 2
They are speeding things up for table turn and shrinking portions but still a good meal.
Benihana - Lombard, ILRisposta inviata il giorno 12 novembre 2024
Thanks for visiting us, Richard! We're sorry to hear that you were disappointed with the speed of your service and the smaller portion sizes. We always aim to provide excellent service and delicious meals, and we're sorry we fell short this time. We appreciate your feedback and will take it into consideration as we continually strive to improve. We hope to see you again soon at Benihana - Lombard where we'll make sure your next meal is a perfect one!
È utile?
j
john
Chicago
4 recensioni
4.0
4 recensioni
Visitato il giorno 2 novembre 2024
1. Complessivo 4
2. Cibo 4
3. Servizio 4
4. Atmosfera 3
Waited nearly an hour to be seated for an 8pm reservation for my daughter’s 13 bday dinner. Good was ok and service was good but the late start turned into an even later dinner than expected.
Benihana - Lombard, ILRisposta inviata il giorno 4 novembre 2024
Thanks for the review, John! We're sorry to hear about your recent experience at Benihana - Lombard. It's disappointing to know that you had to wait for an hour despite having a reservation, especially on a special occasion like your daughter's 13th birthday. We understand how frustrating that can be and we sincerely apologize for the delay. We're glad to hear that you found our service satisfactory, but we're sorry that other aspects fell short of your expectations. Your feedback is valuable to us and we'll certainly use it to improve our service. We hope you'll give us another chance to make your next visit a more pleasant one.
È utile?
M
M
Chicago
1 recensione
1.0
1 recensione
Visitato il giorno 2 novembre 2024
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 3
Waited 40 minutes to be seated despite having a reservation. Multiple groups of people got seated before us, front desk ladies ignoring us. When we finally decided to go ask about wait time, they magically had a table ready as if they were making us wait on purpose. Super overhyped, food not that great
Benihana - Lombard, ILRisposta inviata il giorno 4 novembre 2024
Dear Guest! Thanks for the review. We're sorry to hear about your experience. We strive to provide a seamless service and it's clear we fell short this time. We apologize for the wait and the mix-up with your reservation. We're also sorry to hear that you found our food not up to your taste. We value your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Sincerely, The Management Team
È utile?
K
Kenneth
Chicago
11 recensioni
3.0
11 recensioni
Visitato il giorno 30 ottobre 2024
1. Complessivo 3
2. Cibo 4
3. Servizio 3
4. Atmosfera 4
We have eaten at Benihana dozens of times over the years and this was probably our most disappointing visit. Food was good as usual. The server was brand new and tried very hard to please us. However, she did not seem to be properly trained. She did not take a birthday photo and when we asked about birthday ice cream, she did not seem to know that this treat is always given to the birthday person.
Benihana - Lombard, ILHa risposto 4 giorni fa
Thanks for the review, Kenneth! We're glad to hear that you've enjoyed our food and service at Benihana - Lombard over the years. We're sorry to hear about your experience with the new server. We strive to provide a high level of service and it sounds like we fell short this time. We appreciate your feedback and will use it to improve our training and training our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you again soon and provide a better experience.
È utile?
T
Tasha
Chicago
1 recensione
1.0
1 recensione
Visitato il giorno 26 ottobre 2024
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
I celebrated my 50th birthday here with my family of 5. The food had no flavor and highly over priced for the small portion size. The chef had to go get more rice that caused the zucchini was mushy. My daughter had sever abdomen pain after eating. Everything was rushed we spend over $250 for a worst experience here. Never will I recommend this place. I felt so bad on my birthday after the bad experience and service here. Never again…Very disappointed!!!!
Benihana - Lombard, ILRisposta inviata il giorno 27 ottobre 2024
Dear Tasha! Thanks for the feedback. We're truly sorry to hear about your disappointing experience at our Benihana - Lombard location. It's disheartening to know that we didn't meet your expectations, especially on such a special occasion. We take your concerns about the food and service very seriously and we're sorry for any discomfort caused to you and your daughter. We strive to provide a memorable dining experience and it's clear we fell short during your visit. We appreciate your honesty and we're committed to improving. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future.
È utile?

FAQ

Benihana - Lombard, IL offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Lombard, IL è stato valutato con 4,2 stelle da 3795 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

23 nov 2024

19:00

Prenotato 77 volte oggi

Ordina a domicilio o da asporto

747 E Butterfield Rd, Lombard, IL 60148

Sale del ristorante

Informazioni aggiuntive

Traversa
Meyers
Quartiere
Lombard
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Free parking for Benihana guests
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(630) 571-4440
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Lombard, IL

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Menu

Cosa dicono 3.795 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Lombard, IL offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Lombard, IL?

Benihana - Lombard, IL accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive