Benihana - Minneapolis, MN

Le recensioni di Benihana - Minneapolis, MN delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. T

   Toni

   Minneapolis6 recensioni

   4.0

   Visitato 1 giorno fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   Cook jose was wonderful. Everything was cooked very nicely. Waitress Daisy was wonderful as well. She was pleasant, attentive and great personality. I did stop by the front counter to order some gift cards and some salad dressing to go and the lady that was assisting really had a very poor attitude very short with me. She had a skull on her face really seemed like she didn’t wanna be there seem very annoyed that I was getting anything once she was finished with my order. Another lady was behind me to get it to go order and she said from across the room to the lady at the entrance table and the waitress talking to her that one of them needed to come assist this lady because she needed to get out of there and said a very rudely a few times and as I left, I told the lady at the front that this was probably a good thing that she was getting out of there because she had a very poor attitude and she was having a bad day and that it’s probably a good idea that she got out of there so besides that pork experience, everything else is good.
   

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2. M

   Markus

   Minneapolis6 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   I think it was Heidi, our server, she was awesome!
   

   Benihana - Minneapolis, MNHa risposto 3 giorni fa

   Thanks for visiting us, Markus! We're thrilled to hear that you had a great experience at Benihana - Minneapolis, MN. We're glad that our service met your expectations. We always strive to provide the best for our guests, and we're glad you noticed. We appreciate your feedback on our food and value, and we'll continue to work on improving those aspects. Looking forward to serving you again!
   

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3. R

   Raleigh

   Minneapolis1 recensione

   3.0

   Visitato 7 giorni fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 1

   It has gotten way too expensive and we used to go for birthdays every year.
   

   Benihana - Minneapolis, MNHa risposto 5 giorni fa

   Hello Raleigh, Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experience at Benihana - Minneapolis, MN didn't meet your expectations. We strive to provide excellent service and value to all our guests, and we regret that we fell short this time. We understand that birthday celebrations are a special occasion and we regret that our pricing did not meet your expectations. We appreciate your feedback and will certainly take it into consideration. We hope you'll give us another chance to provide you with the memorable dining experience that you've known us for. Best regards, The Management Team
   

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4. J

   Juston

   Minneapolis1 recensione

   5.0

   Visitato 7 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Great food, great server. Very welcoming environment
   

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   Benihana - Minneapolis, MNHa risposto 6 giorni fa

   Thanks for visiting us, Juston! We're thrilled to hear that you enjoyed the food and service at Benihana - Minneapolis, MN. We strive to create a welcoming environment for all our guests, and we're glad we hit the mark for you. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team
   

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5. M

   Mary

   Minneapolis13 recensioni

   5.0

   Visitato 7 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Chef and wait staff were great! Always great food.
   

   Benihana - Minneapolis, MNHa risposto 6 giorni fa

   Thanks for the review, Mary! We're thrilled to hear that you enjoyed your experience at Benihana - Minneapolis, MN. It's wonderful to know that our food and service met your expectations. We always strive to provide the best dining experience possible, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon.
   

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6. J

   John

   Minneapolis1 recensione

   4.0

   Visitato il giorno 24 aprile 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   The location in GV was ideal for me, I live only 2 miles away. I've been to Benihana many times in multiple locations - so much of the same: Food was decent Chef and waitress were pretty good However I did notice something - they charge an automatic 20% gratuity on the table seated portion - nothing that we are afraid of just kind of surprised is all. Also the prices have in fact gone up significantly - kids entree around $17, a full meal almost $30. High end adult meals $65 and the portions were a little smaller FYI.
   

   Benihana - Minneapolis, MNRisposta inviata il giorno 25 aprile 2025

   Hello John, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location in GV ideal and that you've dined with us many times before. We're also happy to know that you appreciated our chef and wait staff. However, we're sorry to hear about your concerns regarding the gratuity and pricing. We strive to provide a comfortable and enjoyable dining experience for all our guests, and your feedback helps us to do just that. We'll certainly take your feedback into consideration as we continually strive to improve our services. Thank you again for your review, and we hope to welcome you back soon! Best, Benihana - Minneapolis, MN Management Team
   

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7. c

   chris

   Minneapolis14 recensioni

   4.0

   Visitato il giorno 20 aprile 2025

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 3

   The shrimp and scallops were underdone , everything else was great.
   

   Benihana - Minneapolis, MNRisposta inviata il giorno 21 aprile 2025

   Thanks for the feedback, Chris! We're glad to hear that you enjoyed the rest of your meal. However, we're sorry to hear about the shrimp and scallops. We always aim to deliver a great experience, and we regret that we missed the mark on this occasion. Your feedback will help us improve. We appreciate your review and hope to see you again soon at Benihana - Minneapolis, MN. Best, The Management Team
   

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8. D

   Dylan

   Minneapolis1 recensione

   2.0

   Visitato il giorno 19 aprile 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 1

   Just so unbelievably mediocre for $160 and two people.
   

   Benihana - Minneapolis, MNRisposta inviata il giorno 21 aprile 2025

   Hello Dylan, We're truly sorry to hear about your recent experience at Benihana - Minneapolis, MN. We strive to provide an exceptional dining experience for our guests, and it's clear that we fell short during your visit. We understand that the food and service did not meet your expectations, and we sincerely apologize for any inconvenience caused. We appreciate your feedback as it helps us identify areas where we can improve. We hope you'll give us another chance to show you the quality and service we're known for. Best regards, Benihana - Minneapolis, MN Management Team
   

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9. K

   Kathy VIP

   Minneapolis11 recensioni

   3.0

   Visitato il giorno 16 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   We sat in the bar and glad there wasn’t an automatic gratuity like there is at the hibachi tables. Service wasn’t great and the sushi wasn’t great either. It appears it may have been made in advance - the rice was cold. My husband’s roll didn’t arrive when my order arrived and I think it may have not been ordered. They have gone down hill!
   

   Benihana - Minneapolis, MNRisposta inviata il giorno 18 aprile 2025

   Hello Kathy, We appreciate your feedback and sorry to hear about your experience at Benihana - Minneapolis, MN. We strive to provide excellent service and food, and it's disappointing to learn we didn't meet those standards during your visit. We also apologize for the rice temperature and the missing order. We value your feedback and will use it to improve our service and food quality. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Minneapolis, MN Management Team
   

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10. D

    Dionne

    Minneapolis5 recensioni

    5.0

    Visitato il giorno 7 aprile 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    The filet mignon was delicious and our chef was very entertaining!
    

    Benihana - Minneapolis, MNRisposta inviata il giorno 9 aprile 2025

    Thanks for the review, Dionne! We're thrilled to hear that you enjoyed the filet mignon and found our chef to be entertaining. We strive to provide delicious food and top-notch service. We noticed that you rated us a 4 on value. We appreciate your feedback and will strive to improve. We hope to see you again soon at Benihana - Minneapolis, MN.
    

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