Benihana - Plymouth Meeting, PA

3.3

3,3

2556 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

16 gen 2025

19:00

Prenotato 10 volte oggi

Adatto ai gruppi
Ottimo per un'occasione speciale
Adatto ai bambini

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(610) 832-5924
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
508 W Germantown Pike, Plymouth Meeting, PA 19462
Quartiere
Plymouth Meeting
Traversa
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Parcheggio Pubblico
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Cosa dicono 2.556 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.3

3,3 in base alle valutazioni recenti

3,9Cibo
3,3Servizio
3,4Atmosfera
3,1Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

Periferia occidentale
Adatto ai bambini
Periferia occidentale
Adatto ai gruppi

2.556 Recensioni

D
Derricka
Philadelphia
1 recensione
1.0
1 recensione
Visitato 4 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
Bad service under staff. Told them I had a food allergy 4 times & still had shrimp on my plate
Benihana - Plymouth Meeting, PAHa risposto 3 giorni fa
Dear Derricka, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
È utile?
N
Nicole
VIP
Philadelphia
2 recensioni
2.0
2 recensioni
Visitato 4 giorni fa
1. Complessivo 2
2. Cibo 3
3. Servizio 4
4. Atmosfera 1
Waited over 40 minutes for table. Never bought us soup or salad but still charged us for it. 23 minutes for drinks. Way understaffed. Food was okay but not great.
Benihana - Plymouth Meeting, PAHa risposto 3 giorni fa
Hi Nicole, We're really sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We understand that waiting can be frustrating and we apologize for the inconvenience caused by the long wait and the lack of service. We also regret that our food did not meet your expectations. We take all feedback seriously and will use your comments to improve our service and food quality. Thank you for bringing this to our attention. We hope you'll give us another chance to serve you better. Best, The Management Team
È utile?
C
Craig
Philadelphia
3 recensioni
1.0
3 recensioni
Visitato 4 giorni fa
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
The last two times we went here they were way overbooked. It took them 50 minutes to seat us and then another 45 before a chef came to the table. The time before it was an hour to seat and two hours for the chef. The vents were not working so there was constant smoke surrounding us from grills. There was wall paper peeling off the wall. Why anyone goes here blows my mind. We only went because it was my daughter’s birthday. They’ve taken the chicken out of the fried rice and raised all their prices.
Benihana - Plymouth Meeting, PAHa risposto 3 giorni fa
Thanks for the review, Craig. We're truly sorry to hear about your recent experiences at Benihana - Plymouth Meeting, PA. We understand your concerns about the overbooking and the extended wait times. We also apologize for the issues you faced with the vents. We strive to provide a comfortable dining environment for all our guests, and we're disappointed to hear that we fell short this time. We understand your disappointment with the changes to the fried rice and understand your concerns about the pricing. We will take your feedback into consideration as we continually strive to improve our services. We hope to have the opportunity to serve you again in the future and provide a better experience.
È utile?
K
Kelly
Atlantic City
2 recensioni
1.0
2 recensioni
Visitato 6 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 2
VERY expensive! Upcharge for fried rice…$7/person on top of an expensive meal to begin with. Service was super slow. $165 for LUNCH for 3 people. Insane
Benihana - Plymouth Meeting, PAHa risposto 5 giorni fa
Hi Kelly, We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We strive to provide our guests with exceptional service and value, and we regret that we missed the mark during your visit. We understand your concern about the fried rice and the slow service and we apologize for any inconvenience caused. We appreciate your feedback as it helps us identify areas where we can improve. We hope you'll give us another chance to provide you with the dining experience you deserve. Best Regards, The Management Team
È utile?
m
marcy
Philadelphia
16 recensioni
5.0
16 recensioni
Visitato il giorno 8 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
The chef was entertaining, service excellent, friendly.
Benihana - Plymouth Meeting, PAHa risposto 6 giorni fa
Thanks for visiting us, Marcy! We're thrilled to hear that you enjoyed your experience at Benihana - Plymouth Meeting, PA. It's wonderful to know that our team's friendly service added to your enjoyment. We strive to provide excellent food and service, so your feedback is much appreciated. We noticed that you rated us a 4 on value, we're always looking to improve and your feedback is valuable in that regard. We look forward to serving you again soon!
È utile?
R
RYANNE
Philadelphia
7 recensioni
2.0
7 recensioni
Visitato il giorno 8 gennaio 2025
1. Complessivo 2
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
We went on a weekday at 2pm. There was only one other table that had two people. It took 1 hour to get water. They only had one person who was the host, server, and bartender. We had a reservation so this should’ve been prepared for. It’s sad because the staff tried their hardest, but management/scheduling is the downfall of this location. Do not waste your time or money.
Benihana - Plymouth Meeting, PAHa risposto 5 giorni fa
Thanks for visiting us, Ryanne. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We understand your frustration regarding the long wait times and the lack of attention from our team. We assure you that we are taking your feedback seriously and will strive to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
È utile?
K
Kim
Philadelphia
3 recensioni
2.0
3 recensioni
Visitato il giorno 31 dicembre 2024
1. Complessivo 2
2. Cibo 4
3. Servizio 1
4. Atmosfera 1
Our service was horrendous. 15% discount because of waiters inability to serve soup and salad, bring us our drinks, provide forks. The cook was good, but seriously will NEVER go back. Entrees are $40 now, you are supposed to get 6 things, we didn’t get 3 of them.
Benihana - Plymouth Meeting, PARisposta inviata il giorno 8 gennaio 2025
Hello Kim, We're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disappointing to know that we fell short in providing the excellent service we aim for. We understand how frustrating it can be when you don't receive the service you expect, especially when you're looking forward to a nice meal. We appreciate your feedback, as it helps us identify the areas where we can improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best Regards, The Management Team
È utile?
D
Daniel
Philadelphia
1 recensione
1.0
1 recensione
Visitato il giorno 31 dicembre 2024
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
Worst dining experience I’ve had in a long time. We only received half of our meal, service was beyond slow, we had to constantly hunt down our server or go to the host stand for assistance. The cost was extreme for the awful time my family had to endure. Little to say we will not be returning. There are too many other better hibachi restaurants to waste time at Benihana moving forward.
Benihana - Plymouth Meeting, PARisposta inviata il giorno 8 gennaio 2025
Thanks for the review, Daniel. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disheartening to know that we didn't meet your expectations, especially with regards to the service and value for money. We strive to provide a memorable experience for our guests and it's clear we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll reconsider and give us another chance to provide you with the quality service and food you deserve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Plymouth Meeting, PA Management Team
È utile?
A
Andrea
VIP
Philadelphia
5 recensioni
1.0
5 recensioni
Visitato il giorno 31 dicembre 2024
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 1
This as the worst customer service experience I have ever had in any country, and I have travelled all over the world in my 72 years. I was repeatedly insulted by the manager. I need to speak to someone is customer service, the story is too long to type here. And if I do not hear, I will post publicly. My cell is 610-316-2295
Benihana - Plymouth Meeting, PARisposta inviata il giorno 8 gennaio 2025
Thanks for the feedback, Andrea. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's unfortunate that our service did not meet your expectations and we apologize for any inconvenience caused. We take your comments very seriously and will address them with our team to ensure we improve on this. We hope you will give us another chance to provide a better experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, The Management Team
È utile?
G
Gianna
Philadelphia
6 recensioni
1.0
6 recensioni
Visitato il giorno 29 dicembre 2024
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 2
I had a terrible experience there last night. They were very backed up at the door when we arrived. We don’t have to wait too long past our reservation time to be seated but the group that was seated with us had been waiting an hour. We were sat at a table that wasn’t completely set up. It took the server forever to come over to greet us. Once they did they asked us for drinks, apps and if we had any allergies. My two daughters both had a dairy allergy and one also had egg. We notice the menus we were given were not the usual ones but holiday ones. The bottom of those menus said the full menu was available upon request. We asked for the full menu as the holiday ones were limited and had the prices jacked waaaay up. We were denied the full menu. We had to ask for napkins and utensils after our apps arrived (which were bad). Then when the chef came out we reminded him of my daughter’s allergies. He said he would have to make one in the back because of the egg allergy which was fine. Then he continued to cook some of their food with butter and started to serve them that food. I had to ask him to remake it and then had to get up to ask a hostess to make sure they wouldn’t wait forever for their food. After all of that our bill was over $250 for two adults and two kids. Completely a rip off and I will not be returning.
Benihana - Plymouth Meeting, PARisposta inviata il giorno 31 dicembre 2024
Dear guest, thank you for sharing your feedback with us. We apologize for the issues you experienced during your visit. We will address these concerns with our team to ensure a better experience for our guests in the future. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.
È utile?

FAQ

Benihana - Plymouth Meeting, PA offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Plymouth Meeting, PA è stato valutato con 3,3 stelle da 2556 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

16 gen 2025

19:00

Prenotato 10 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Plymouth Meeting, PA

508 W Germantown Pike, Plymouth Meeting, PA 19462

Sale del ristorante

Informazioni aggiuntive

Traversa
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Quartiere
Plymouth Meeting
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio Pubblico
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(610) 832-5924
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Menu

Cosa dicono 2.556 persone

Valutazione complessiva e recensioni

Molto apprezzato per

FAQ

Benihana - Plymouth Meeting, PA offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Plymouth Meeting, PA?

Benihana - Plymouth Meeting, PA accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive