Benihana - Puente Hills, CA

4.0

3908 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

23 nov 2024

19:00

Prenotato 59 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(626) 912-8784
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
17877 Gale Ave., Los Angeles, CA 91748
Quartiere
Puente Hills
Traversa
Azusa Ave
Parking details
Parcheggio Pubblico
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Compare in

100 Los Angeles Restaurants to Love This Valentine's Day

Cosa dicono 3.908 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.0

4 in base alle valutazioni recenti

4,2Cibo
4,1Servizio
3,9Atmosfera
3,8Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

San Gabriel Valley
Adatto ai bambini
San Gabriel Valley
Adatto ai gruppi
San Gabriel Valley
Ottimo per un'occasione speciale
San Gabriel Valley
Atmosfera vivace
San Gabriel Valley
I più prenotati

3.908 Recensioni

S
Shante
Los Angeles
7 recensioni
vip
1.0
7 recensioni
Visitato 2 giorni fa
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
This is my second visit at this location within the past month and the service from the chefs has been extremely unacceptable. For whatever reason both chefs gave me the wrong cut of meat, and when I corrected them on it, they basically argued with me about it. This last visit on 11/20 we walked out before our dinner could be served, we were over it. I did call and speak with the manager, Mike. I'm hoping this location makes some major improvements asap.
Benihana - Puente Hills, CAHa risposto 1 giorno fa
Hi Shante! We're truly sorry to hear about your recent experience at Benihana - Puente Hills. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We always aim to deliver a great experience, and we're gutted when we miss the mark. Your feedback regarding the meat cut is being addressed. We're also working on improving our service, and your comments have been noted. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to show you the quality service we're known for. Best regards, The Management Team
È utile?
M
Monique
Los Angeles
1 recensione
5.0
1 recensione
Visitato 5 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Make sure you make reservations & get there early for parking. We had the best time.
Benihana - Puente Hills, CAHa risposto 4 giorni fa
Hi, Monique! Thank you for your wonderful review! We're thrilled to hear that you had the best time at Benihana - Puente Hills. It's always our goal to provide excellent service and we're glad we could meet your expectations. We appreciate your understanding about our early hours and parking. We look forward to serving you again soon. - The Management Team
È utile?
C
Christina
Los Angeles
1 recensione
5.0
1 recensione
Visitato il giorno 15 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Birthday discount coupon! Seemed like there were 3 parties with birthdays
Benihana - Puente Hills, CAHa risposto 6 giorni fa
Dear Christina! Thanks for visiting us at Benihana - Puente Hills! We're thrilled to hear that you had a great birthday celebration and enjoyed your time with us. We always strive to make special occasions even more memorable with our delicious food and top-notch service. Your kind words are greatly appreciated and we look forward to welcoming you back for more celebrations! Best, The Management Team
È utile?
V
Veronica
Los Angeles
1 recensione
4.0
1 recensione
Visitato il giorno 13 novembre 2024
1. Complessivo 4
2. Cibo 4
3. Servizio 5
4. Atmosfera 3
Our Puente Hills Benihana server was attentive, pleasant, and professional and chef Gavin was wonderful. I told him he should be paid more for his great personality.
Benihana - Puente Hills, CAHa risposto 6 giorni fa
Dear Veronica! Thanks for the review! We're thrilled to hear that you enjoyed our Puente Hills Benihana service and the chef's performance. We always strive to provide a top-notch dining experience for our guests. We're sorry to hear that you felt our pricing didn't reflect the quality of our service. We appreciate your feedback and will take it into consideration. We look forward to serving you again soon!
È utile?
J
Jessica
Los Angeles
1 recensione
5.0
1 recensione
Visitato il giorno 12 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
It was a great experience! We celebrated my daughters 16th birthday and they made it so wonderful! My son is autistic and is very picky with his food even though I asked for no butter or pepper I did ask if teriyaki sauce was something I can have as a side for my sons chicken and the chef without any hesitation he quickly got it for my son and my son enjoyed the rest of his dinner! I am so thankful for the dinner and experience we had simply amazing! THANK YOU
Benihana - Puente Hills, CARisposta inviata il giorno 14 novembre 2024
Dear Jess! Thanks for the feedback! We're thrilled to hear that you and your family had a wonderful celebration of your daughter's 16th birthday at Benihana - Puente Hills. It's great to know that our chef was able to cater to your son's dietary needs and that he enjoyed his meal. We strive to make every dining experience memorable for our guests, and your kind words are a testament to our efforts. We're overjoyed to hear that you had an amazing experience and we can't wait to welcome you back for another memorable one.
È utile?
J
Jason
Orange County
1 recensione
4.0
1 recensione
Visitato il giorno 11 novembre 2024
1. Complessivo 4
2. Cibo 4
3. Servizio 2
4. Atmosfera 3
long wait before and after seated even with reservation. when soups came out it was already cold.
Benihana - Puente Hills, CARisposta inviata il giorno 14 novembre 2024
Hey, Jason! We're really sorry to hear about your experience at Benihana - Puente Hills. It's disappointing to hear that the soups were not up to our usual high standards. We also apologize for the long wait you experienced despite having a reservation. We're usually known for our quick service, and we regret that we didn't live up to that during your visit. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to make it right. Thank you for your understanding. - The Management Team
È utile?
C
Curtis
Los Angeles
27 recensioni
5.0
27 recensioni
Visitato il giorno 9 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Excellent Customer Service and Food. Our food came out right on time and the server was excellent!!!
Benihana - Puente Hills, CARisposta inviata il giorno 9 novembre 2024
Thanks for the feedback, Curtis! We're thrilled to hear that you had an excellent experience with us. It's great to know that you found our food and service to be top-notch. We always strive to provide our guests with the best dining experience possible, and your comments affirm that we're on the right track. We hope to see you again soon at Benihana - Puente Hills!
È utile?
p
patty
Los Angeles
1 recensione
2.0
1 recensione
Visitato il giorno 7 novembre 2024
1. Complessivo 2
2. Cibo 2
3. Servizio 1
4. Atmosfera 2
unfortunately, this visit wasn't like the rest. We usually have a great time - good service and great food. This time service was sad to say very bad. waited, waited for our waiter. The chef cooking our food seemed to be in a hurry. I have been to several locations, and they usually cook in the same order. Our Chef literally cooked everything at the same time. appetizers were brought once we were done with the main food. Waiter never came to check if we needed anything. By the end of the night there was a different waiter helping us. Kept apologizing. It was one thing after another. Will I go back to Benihana - Yes. This location - probably not. Manager was kind and heard us out. I would have rather waited to be seated and get full service than to have that type of experience.
Benihana - Puente Hills, CARisposta inviata il giorno 8 novembre 2024
Hey, Patty! We're really sorry to hear about your recent experience at our Benihana - Puente Hills location. We pride ourselves on our service and quality of food, so it's disappointing to hear that we didn't meet those standards on this occasion. We appreciate your feedback and will certainly take it into account as we continually strive to improve our services. Despite the issues, we're glad to hear that our manager was able to provide you with some comfort. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We truly value your patronage and hope that you will give us another chance to provide the high-quality service you've come to expect from us. Best, The Management Team
È utile?
R
Robert
Costa Centrale
61 recensioni
vip
5.0
61 recensioni
Visitato il giorno 5 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Always a great meal. Food was good, chef was pleasant and personable. Brian, the bartender was very efficient and friendly
Benihana - Puente Hills, CARisposta inviata il giorno 6 novembre 2024
Dear Robert! Thanks for visiting us at Benihana - Puente Hills! We're thrilled to hear that you enjoyed your meal and found our chef to be pleasant and personable. It's great to know that our team was able to provide efficient and friendly service. We appreciate your 5-star ratings and your kind words. We look forward to serving you again soon!
È utile?
S
Shante
Los Angeles
7 recensioni
vip
1.0
7 recensioni
Visitato il giorno 4 novembre 2024
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 3
The chef gave me the wrong steak. I ordered filet Mignon and he gave me hibachi steak. He then proceeded to go back and forth with me stating he did give me the correct steak. I refused to accept that wrong steak and when my waiter came to the table, I asked him to have them cook me the correct steak in the back kitchen. Once the waiter brought me the new steak, it was correct. It was like night and day. Even a lady sitting new to me said, you can tell that was the wrong steak. I did not appreciate having to do all this disputing while just trying to have dinner. I was very upset.
Benihana - Puente Hills, CARisposta inviata il giorno 7 novembre 2024
Thanks for visiting us, Shante! We're truly sorry to hear about your experience at Benihana - Puente Hills. It's always our goal to provide excellent service and it seems we fell short this time. We understand your frustration with the chef's mistake and the mix-up with the steaks. We appreciate your patience and understanding. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're committed to improving and hope that you will give us another chance to serve you better. Best, The Management Team
È utile?

FAQ

Benihana - Puente Hills, CA offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Puente Hills, CA è stato valutato con 4 stelle da 3908 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

23 nov 2024

19:00

Prenotato 59 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Puente Hills, CA

17877 Gale Ave., Los Angeles, CA 91748

Sale del ristorante

Informazioni aggiuntive

Traversa
Azusa Ave
Quartiere
Puente Hills
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio Pubblico
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(626) 912-8784
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Compare in

100 Los Angeles Restaurants to Love This Valentine's Day

Benihana - Puente Hills, CA

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

100 Los Angeles Restaurants to Love This Valentine's Day

Menu

Cosa dicono 3.908 persone

Valutazione complessiva e recensioni

Molto apprezzato per

FAQ

Benihana - Puente Hills, CA offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Puente Hills, CA?

Benihana - Puente Hills, CA accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

100 Los Angeles Restaurants to Love This Valentine's Day