Benihana - Puente Hills, CA

3.8

3,8

3965 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

25 gen 2025

19:00

Prenotato 81 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(626) 912-8784
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
17877 Gale Ave., Los Angeles, CA 91748
Quartiere
Puente Hills
Traversa
Azusa Ave
Parking details
Parcheggio Pubblico
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Compare in

100 Los Angeles Restaurants to Love This Valentine's Day

Cosa dicono 3.965 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.8

3,8 in base alle valutazioni recenti

4,2Cibo
3,8Servizio
3,8Atmosfera
3,6Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

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Adatto ai gruppi
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Ottimo per un'occasione speciale
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Atmosfera vivace
San Gabriel Valley
I più prenotati

3.965 Recensioni

L
Lisa
Los Angeles
12 recensioni
1.0
12 recensioni
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 2
We have been coming to this Benihana multiple times, but this time was so bad that we will never want to come back again. At first everything was great, we ordered land & sea, splash meadows etc. These all comes with steaks, we asked for medium rare steaks. The chef came and double checked, we all wanted medium rare. When our steaks came, it was all well done. When I told the chef this was not medium rare and his reply was: the steaks are covered in butter, that’s why you cannot see the inside. Finally when we are done and we had some gift cards that we bought from Black Friday sale, our waitress came back with the bill and did not did the deduction correctly, I had to take my phone out to show her how much the balance should be. We spend around 30-40 mins working on the bill with her and the manager. Lastly we had to ask to get our photos taken. After waiting all these time, I had to ask again where is our photo? They then tell us the camera wasn’t working.
Benihana - Puente Hills, CAHa risposto 2 giorni fa
Hey Lisa, We're truly sorry to hear about your recent experience at Benihana - Puente Hills, CA. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We pride ourselves on our food quality and service, and it's disheartening to hear that we didn't live up to those standards this time. Your feedback is invaluable and we assure you that we'll address these issues with our team to prevent such incidents in the future. We hope you'll give us another chance to show you the high-quality dining experience we're known for. Best regards, The Management Team
È utile?
K
Katherine
Los Angeles
2 recensioni
5.0
2 recensioni
Visitato 4 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 4
Everything was amazing . The Puente hills location is my favorite. I made reservations online and we were seated within a few mins of arriving. Aileen was our server and she was also amazing. She is great we had everything we needed and she checked on the table often. The cook was amazing he made it fun and different. The food tasted amazing. He was entertaining and very friendly.
Benihana - Puente Hills, CAHa risposto 3 giorni fa
Hello Katherine, We're thrilled to hear about your wonderful experience at Benihana - Puente Hills, CA! It's fantastic to know that you found our location delightful and that our online reservations process was smooth. We're also delighted to know that our team made your visit enjoyable. We're glad you enjoyed the food and found us friendly. We strive to provide an amazing dining experience for our guests and your feedback is a testament to that. We look forward to serving you again soon! Best, The Management Team
È utile?
D
Dani
Los Angeles
3 recensioni
2.0
3 recensioni
Visitato 5 giorni fa
1. Complessivo 2
2. Cibo 5
3. Servizio 1
4. Atmosfera 3
I made a reservation for 145pm on a Monday, arrived on time did not get seated until 2:40 PM. The communication at the front desk is terrible. The girls are like mannequins pushing buttons. I wish someone would’ve said something to us that they were falling behind. Management was nowhere to be found. We finally got seated and they sent our appetizers late, which was delicious by the way very late. The CHEF didn’t show up to our table until 3:40 PM at this point I should’ve just made dinner reservations. Very disappointing cause we have been coming here for years and to have terrible service is usually a good sign that Management needs to retrain the staff. I think if they would’ve mentioned that they were understaffed and running behind schedule would’ve been warranted, but because nobody said anything to any of us standing around waiting for tables it was quite frustrating. And at that point We were hangry and just wanted lunch ….. turned into an early dinner. :/
Benihana - Puente Hills, CAHa risposto 3 giorni fa
Hello Dani, We're truly sorry to hear about your recent experience at Benihana - Puente Hills, CA. It's always our aim to provide efficient service and delicious food, and we regret that we fell short during your visit. We apologize for the delay in seating and the lack of communication from our staff. We also acknowledge your frustration regarding the delay in receiving your appetizers. We take your feedback seriously and will use it to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, Benihana - Puente Hills, CA Management Team
È utile?
J
Jazmin
Los Angeles
1 recensione
1.0
1 recensione
Visitato 5 giorni fa
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 3
Bad customer service. Has to keep reminding waiter to bring stuff that was already order
Benihana - Puente Hills, CAHa risposto 4 giorni fa
Thanks for visiting us, Jazmin. We're sorry to hear about your recent experience at Benihana - Puente Hills, CA. It's disappointing to know that our service did not meet your expectations. We pride ourselves on providing excellent service and it's clear we missed the mark during your visit. Your feedback is crucial for us to improve and we appreciate you bringing this to our attention. We hope you'll give us another chance to serve you better in the future. Best regards, Benihana - Puente Hills, CA Management Team
È utile?
J
Jose
Los Angeles
1 recensione
1.0
1 recensione
Visitato il giorno 12 gennaio 2025
1. Complessivo 1
2. Cibo 5
3. Servizio 1
4. Atmosfera 1
Horrible service. Waited over 3 hours to be seated. Waitress made multiple mistakes . We ended up leaving halfway through the show because it was that frustrating. Will never go back to that location
Benihana - Puente Hills, CARisposta inviata il giorno 15 gennaio 2025
Hello Jose, We're truly sorry to hear about your recent experience at Benihana - Puente Hills, CA. We understand how frustrating long waits can be and we apologize for the inconvenience caused. We're glad to hear that you enjoyed the food, but we're failing in delivering the service that we strive for every day. We appreciate your feedback and will use it to improve our service. We hope you'll reconsider and give us another chance to make it right. Best regards, Benihana - Puente Hills, CA Management Team
È utile?
D
Daniel
Los Angeles
1 recensione
5.0
1 recensione
Visitato il giorno 9 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Great service good food! I love the taste and texture of the meat!
Benihana - Puente Hills, CARisposta inviata il giorno 10 gennaio 2025
Hello Daniel, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the taste and texture of our meat at Benihana - Puente Hills, CA. It's always a pleasure to know that our service and food met your expectations. Your feedback truly made our day! We can't wait to welcome you back for another great dining experience. Best, The Management Team
È utile?
E
Ericka
San Francisco
2 recensioni
1.0
2 recensioni
Visitato il giorno 7 gennaio 2025
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
We ended up leaving Service was extremely slow. Grill plates and floors were very dirty. We ended up leaving. Very disappointing on how they have let this place go
Benihana - Puente Hills, CARisposta inviata il giorno 8 gennaio 2025
Hey Ericka, We're really sorry to hear about your experience at Benihana - Puente Hills, CA. We always aim to deliver a great experience, and we're gutted when we don’t meet expectations. It's clear that we fell short during your visit, and for that, we apologize. We take your feedback seriously and will ensure that we improve our service speed and cleanliness. We hope that you will give us another chance to make it right. Best, The Management Team
È utile?
H
Humberto
Los Angeles
1 recensione
5.0
1 recensione
Visitato il giorno 7 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
The food was good, the service was great. The chef was very friendly and respectful. It is very pricey now though.
Benihana - Puente Hills, CARisposta inviata il giorno 8 gennaio 2025
Thanks for the review, Humberto! We're thrilled to hear that you enjoyed our food and service at Benihana - Puente Hills, CA. We always strive to provide a friendly and respectful chef to our guests. We understand that our prices may have increased, and we appreciate your understanding. We hope to see you again soon for another great dining experience.
È utile?
S
Steve
Wexford
1 recensione
3.0
1 recensione
Visitato il giorno 5 gennaio 2025
1. Complessivo 3
2. Cibo 2
3. Servizio 5
4. Atmosfera 2
Lobster didn't cook well it was still raw, and file mignon was not tender enough, waitress was very good service
Benihana - Puente Hills, CARisposta inviata il giorno 7 gennaio 2025
Thanks for the review, Steve! We're sorry to hear that your dining experience at Benihana - Puente Hills, CA didn't meet your expectations. We take pride in our food and it sounds like we missed the mark on the lobster and file mignon. We're glad our service was up to par, though. We appreciate your feedback and we'll definitely use it to improve. We hope to have the opportunity to serve you again soon.
È utile?
I
Ivette
Los Angeles
4 recensioni
3.0
4 recensioni
Visitato il giorno 5 gennaio 2025
1. Complessivo 3
2. Cibo 3
3. Servizio 2
4. Atmosfera 2
Experience was uneventful! Although we had a reservation, we waited for over 20 minutes to be sat on a table. We were told we had two parties in front of us!!!Then more waiting, to get drinks and more waiting for the cook to cook the meal.
Benihana - Puente Hills, CARisposta inviata il giorno 7 gennaio 2025
Hey Ivette, We're really sorry to hear about your experience. We understand how frustrating it can be to wait, especially when you have a reservation, and we apologize for the inconvenience. We also regret that the service did not meet your expectations. We're always looking for ways to improve, and your feedback is invaluable in this process. We hope you'll give us another chance to show you the true Benihana experience. Best, The Management Team
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FAQ

Benihana - Puente Hills, CA offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Puente Hills, CA è stato valutato con 3,8 stelle da 3965 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

25 gen 2025

19:00

Prenotato 81 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Puente Hills, CA

17877 Gale Ave., Los Angeles, CA 91748

Sale del ristorante

Informazioni aggiuntive

Traversa
Azusa Ave
Quartiere
Puente Hills
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio Pubblico
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(626) 912-8784
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Compare in

100 Los Angeles Restaurants to Love This Valentine's Day

Benihana - Puente Hills, CA

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

100 Los Angeles Restaurants to Love This Valentine's Day

Menu

Cosa dicono 3.965 persone

Valutazione complessiva e recensioni

Molto apprezzato per

FAQ

Benihana - Puente Hills, CA offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Puente Hills, CA?

Benihana - Puente Hills, CA accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

100 Los Angeles Restaurants to Love This Valentine's Day