Benihana - San Francisco, CA

Le recensioni di Benihana - San Francisco, CA delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. OT

   Utente OpenTable

   San Francisco1 recensione

   5.0

   Visitato il giorno 1 agosto 2019

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   love benihana
   

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2. D

   DIANNA

   San Francisco3 recensioni

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   I really enjoyed the food and show today. I haven’t been here for a long time and forgot how delicious the food is. The staff was attentive and service was excellent.
   

   Benihana - San Francisco, CAHa risposto 1 giorno fa

   Hey Dianna, We're thrilled to hear that you enjoyed your experience at Benihana - San Francisco, CA! It's wonderful to know that our food and service lived up to your expectations. It's always a pleasure to have our guests back, and we're glad we could make your visit memorable. Thank you for the high ratings and for your kind words. We look forward to serving you again soon. Best Regards, The Management Team
   

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3. B

   Billy

   San Francisco2 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   I Try to go to Benihana at least twice a year and today I went for my 50th birthday before my trip ... The last 2 times we had Antonio, This guy is awesome and a good cook with knife skills , funny guy too and makes sounds like the road runner ( even has a road runner on his cart ) ... Both Mangement was on there gane ... running drinks and touching table and as a server you notice the extra ... Thank you and Antonio the man , tip your cooks , there performers too
   

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   Benihana - San Francisco, CAHa risposto 2 giorni fa

   Hi Billy, Thank you for choosing Benihana - San Francisco, CA for your 50th birthday celebration! We're thrilled to hear that you had an enjoyable experience with us. It's wonderful to know that you appreciated our team's performance, including their knife skills and the comical noises they make. We're also glad you appreciated the running drinks and the touch service. We truly appreciate your kind words and look forward to serving you again soon. Best wishes, The Management Team
   

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4. P

   Patrick

   San Francisco5 recensioni

   4.0

   Visitato 4 giorni fa

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   I ordered Japanese wagyu (medium rare)…… the smaller size steak had a tendon (?) running through the entire length of the meat. It was tough to chew. Very disappointing!!
   

   Benihana - San Francisco, CAHa risposto 3 giorni fa

   Thanks for visiting us, Patrick! We're sorry to hear that your wagyu steak was not up to par. We always aim to deliver the best quality and it seems we missed the mark this time. We appreciate your feedback and will take it into consideration as we continuously strive to improve our food and service. We hope you'll give us another chance to impress you with our Japanese cuisine.
   

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5. E

   Ebby

   San Francisco7 recensioni

   3.0

   Visitato 5 giorni fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   Service is slow. There’s quite a wait to be seated even with reservations, another 30+ minutes wait for food to start cooking. Then the server forgot the salad for one of our order. Then the chef forgot the shrimp appetizer and gave it to the people who share table with us.
   

   Benihana - San Francisco, CAHa risposto 3 giorni fa

   Thanks for visiting us, Ebby. We're sorry to hear about your experience at Benihana - San Francisco, CA. We understand how frustrating it can be to wait for service and to receive your food not up to your expectations. We aim to provide excellent service and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, Benihana - San Francisco, CA Management Team
   

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6. C

   Cathy

   San Francisco1 recensione

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The music was very loud, but the food & service was outstanding 👍🏿👌🏿
   

   Benihana - San Francisco, CAHa risposto 3 giorni fa

   Thanks for the review, Cathy! We're thrilled to hear that you enjoyed the food and service at Benihana - San Francisco, CA. It's wonderful to know that the music didn't overshadow your experience with us. We appreciate your feedback and look forward to serving you again soon!
   

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7. L

   Leslie

   San Francisco22 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Great service and food. A fun place to gather for any occasion.
   

   Benihana - San Francisco, CAHa risposto 3 giorni fa

   Hi Leslie, We're thrilled to hear that you had a great experience at Benihana - San Francisco, CA! It's fantastic that you enjoyed our food and service. We strive to provide a fun and memorable dining experience for our guests, so it's wonderful to hear that we achieved that. Thank you for your kind words and high ratings. We look forward to serving you again soon. Best, The Management Team
   

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8. D

   Devo

   San Francisco1 recensione

   1.0

   Visitato il giorno 6 aprile 2025

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 1

   Waited over 30 minutes with a reservation. Chef messed up order loud.
   

   Benihana - San Francisco, CAHa risposto 6 giorni fa

   Hi Devo, We're truly sorry to hear about your recent experience at Benihana - San Francisco, CA. Waiting for 30 minutes without a reservation is not the standard of service we aim to provide. We apologize for the mix-up with your order and the disturbance caused. We appreciate your feedback and will ensure this is addressed promptly. We hope you'll give us another chance to serve you better in the future. Best Regards, The Management Team
   

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9. L

   Lauren VIP

   Richmond9 recensioni

   3.0

   Visitato il giorno 6 aprile 2025

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 2
   4. Atmosfera 2

   So disappointing Food isn’t as good as it used to be, service is lacking - they need training.
   

   Benihana - San Francisco, CAHa risposto 7 giorni fa

   Hi Lauren, we're truly sorry to hear about your recent experience at Benihana - San Francisco, CA. We always strive to deliver the best to our customers, and it's disappointing to know that we fell short this time. We apologize for the service issues you experienced, and we assure you that we take your feedback seriously. We appreciate your patience and your comments will help us improve. We hope you will give us another chance to make it right. Thank you for your feedback.
   

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10. K

    Kristina VIP

    Palm Springs2 recensioni

    5.0

    Visitato il giorno 6 aprile 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Our waiter and chef (Jorge) were excellent! So much fun!
    

    Benihana - San Francisco, CAHa risposto 7 giorni fa

    Thanks for the review, Kristina! We're thrilled to hear that you had a fun experience at Benihana - San Francisco, CA. It's great to know that our service and food lived up to your expectations. We strive to make every dining experience memorable and we're glad we could be a part of your fun. We look forward to serving you again soon!
    

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