Benihana - Santa Monica, CA

Le recensioni di Benihana - Santa Monica, CA delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. CD

   CarmenD VIP

   Los Angeles20 recensioni

   5.0

   Visitato il giorno 9 agosto 2021

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Love Benihana
   

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2. OT

   Utente OpenTable

   Phoenix1 recensione

   5.0

   Visitato il giorno 6 settembre 2019

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Uno show cooking spettacolare. Molto divertente e ottimo cibo
   

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3. OT

   Utente OpenTable

   Orange County4 recensioni

   3.0

   Visitato il giorno 20 agosto 2019

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 2

   Ghetto! Do not go!
   

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4. OT

   Utente OpenTable

   Los Angeles2 recensioni

   5.0

   Visitato il giorno 18 gennaio 2019

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Love benihana!
   

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5. PS

   PelinS

   Las Vegas1 recensione

   3.0

   Visitato 1 giorno fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 4

   Place was really cold, service was good however taste was average.
   

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6. J

   Jason

   Las Vegas2 recensioni

   4.0

   Visitato 1 giorno fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 3

   Food was excellent, but waited 25 minutes at front room with a reservation. They had the a/c blasting and the front door wind draft. The entire restaurant had their coats on.
   

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7. OT

   Utente OpenTable VIP

   Los Angeles1 recensione

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The service was wonderful and food was delicious! Thank you!!
   

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8. OT

   Utente OpenTable

   San Francisco1 recensione

   2.0

   Visitato 6 giorni fa

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 2
   4. Atmosfera 2

   The steak was too raw and the chef forgot the cook one of the courses so we had to tell him and wait until the end
   

   Benihana - Santa Monica, CAHa risposto 5 giorni fa

   Dear Guest! Thanks for the review. We're sorry to hear about the issues you encountered during your visit to Benihana - Santa Monica, CA. We always aim to deliver a great experience, and we regret that we missed the mark this time. We take your feedback seriously and will address these issues with our team to ensure they don't occur in the future. We hope to have the opportunity to serve you again and provide a better experience.
   

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9. OT

   Utente OpenTable

   Los Angeles1 recensione

   1.0

   Visitato 7 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   We arrived, no one ever came to seat us. I called restaurant from front area asked if we could go to bar/lounge area. She said yes We went up there and no one showed up to take our order. I called the restaurant again and asked if anyone was working in the bar/lounge area, she said she was not sure but I should try to wave someone down and ask for assistance. Lol so we left
   

   Benihana - Santa Monica, CAHa risposto 5 giorni fa

   Dear Guest! Thanks for visiting us and sharing your experience. We're sorry to hear about the inconvenience you experienced. We understand how frustrating it can be to not be greeted when you arrive, especially when you're looking for a place to eat. We also apologize for the confusion about the location and the delay in service. We appreciate your patience and understanding, and we're working to improve these aspects of our service. We hope to have the opportunity to serve you again in the future.
   

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10. A

    Alejandra

    Los Angeles1 recensione

    1.0

    Visitato 7 giorni fa

    1. Complessivo 1
    2. Cibo 4
    3. Servizio 1
    4. Atmosfera 1

    Very bad experience, the waiter was new, he didn't know anything, he was the same as me, visiting the place for the first time. The cook kept touching his face and kept cooking without cleaning his hands. We wanted to order more food because the waiter made a mistake, the cook didn't want to cook any more for us. They were charging us much more than half, the food was very good but everything else was a very bad experience.
    

    Benihana - Santa Monica, CAHa risposto 6 giorni fa

    Thanks for visiting us, Alejandra. We're really sorry to hear about your experience at Benihana - Santa Monica, CA. It's clear that we didn't meet your expectations and for that, we sincerely apologize. We always strive to provide top-notch service and it's disappointing to hear that we fell short during your visit. Your feedback regarding the knowledge of our staff, cleanliness of the kitchen, and pricing is valuable and will be used to improve our services. We hope you will give us another chance to make it right. The Management Team
    

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