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Benihana - Scottsdale, AZ, Scottsdale, AZ

Benihana - Scottsdale, AZ

4.0
4
4293 recensioni
Fino a 30 $
Giapponese

Effettua una prenotazione

2 persone
19:00
Prenotato 79 volte oggi
  • Ottimo per un'occasione speciale
  • Adatto ai gruppi
  • Atmosfera vivace
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

  • Stile
    Cucina informale
  • Prezzo
    Fino a 30 $
  • Tipi di Cucina
    Giapponese
  • Orari di apertura
    Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
  • Numero di telefono
    (480) 444-0068
  • Opzioni di pagamento
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Quartiere
    Scottsdale Quarter/Kierland Commons
  • Traversa
    Frank Lloyd Wright
  • Parking details
    Parcheggio Pubblico
  • Altro
    Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Cosa dicono 4.293 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.0
4 in base alle valutazioni recenti
  • 4,3Cibo
  • 4Servizio
  • 4Atmosfera
  • 3,7Rapporto qualità-prezzo

RumorositàModerata

Molto apprezzato per

  • Phoenix / Arizona

    Giapponese

  • Scottsdale

    Adatto ai bambini

  • Scottsdale

    Adatto ai gruppi

4.293 Recensioni
  1. Utente OpenTable

    Phoenix

    6 recensioni

    5.0

    6 recensioni

    Visitato il giorno 21 maggio 2021

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5
    I love Benihana

    È utile?

  2. Janice

    VIP

    Phoenix

    5 recensioni

    5.0

    5 recensioni

    Visitato 1 giorno fa

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5
    We had a wonderful time. The food was amazing and our chef was totally amazing.

    È utile?

  3. Earnest

    Phoenix

    27 recensioni

    1.0

    27 recensioni

    Visitato 2 giorni fa

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 1
    I’ve been coming to this location since 2018 and eat there a lot this was the first time the chef was horrible and the service was trash

    È utile?

  4. Jamie

    Phoenix

    3 recensioni

    2.0

    3 recensioni

    Visitato 4 giorni fa

    1. Complessivo 2
    2. Cibo 3
    3. Servizio 1
    4. Atmosfera 3
    Seating was delayed even though reservations were made. Server had too many tables and was unable to assist as needed.
    Benihana - Scottsdale, AZHa risposto 3 giorni fa
    Thanks for the feedback, Jamie. We're sorry to hear about the delay you experienced at Benihana - Scottsdale, AZ. It's not the standard we aim for and we apologize for any inconvenience caused. We're glad to hear that you found our food satisfactory, but we understand that service is crucial to the dining experience. We appreciate your honesty and will use your comments to improve our service. We hope to serve you again soon and provide a better experience.

    È utile?

  5. Steve

    Phoenix

    2 recensioni

    3.0

    2 recensioni

    Visitato 4 giorni fa

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 4
    4. Atmosfera 3
    Benihana has become too expensive. The now charge the equivalent of a high end steak or seafood restaurant. They are at risk of pricing themselves out of business.
    Benihana - Scottsdale, AZHa risposto 3 giorni fa
    Thanks for visiting us, Steve. We're sorry to hear that your recent experience at Benihana - Scottsdale, AZ didn't meet your expectations. We understand your concerns about our pricing and we appreciate your feedback. We strive to provide a dining experience that is worth every penny and we'll certainly take your comments into consideration. We hope to have the opportunity to serve you again in the future. Best, The Management Team

    È utile?

  6. Josnne

    Chicago

    6 recensioni

    2.0

    6 recensioni

    Visitato 5 giorni fa

    1. Complessivo 2
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 2
    We had a reservation that was not honored. We waited 30 minutes. Food was not good at all. Service was very slow
    Benihana - Scottsdale, AZHa risposto 4 giorni fa
    Hi Josnne, We're truly sorry to hear about your experience at Benihana - Scottsdale, AZ. It's always our goal to provide excellent service and delicious food, and we're disappointed to hear we didn't meet those expectations during your visit. We understand how frustrating it can be to wait for your table despite having a reservation, and we apologize for the delay. We're also sorry to hear that you found our food to be not up to par. Your feedback is important to us and we'll certainly take it into account to improve our service and food quality. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team

    È utile?

  7. Nic

    Phoenix

    3 recensioni

    2.0

    3 recensioni

    Visitato 7 giorni fa

    1. Complessivo 2
    2. Cibo 2
    3. Servizio 2
    4. Atmosfera 3
    We waited 90 minutes to be seated and another 30 minutes to receive drinks or any food. Our server was lovely and our chef was great although it felt rushed. Two members of our party had to leave because they had an early start the next day and she was the reason for our reservation. Some of the food items seemed like the recipe was different - the soup was very salty and the two dipping sauces were different. Considering our bill was still $400, it was overall a disappointing evening. The waiting area is also way too small so we stood around with a LOT of other people. A nice seating area where people could get a drink would be a nice addition. Finally, considering we had two birthdays to celebrate, I was disappointed to not get our photo as in previous visits. I didn’t realize until the end when 2 of our party had left, that we should have asked for a photo.
    Benihana - Scottsdale, AZHa risposto 6 giorni fa
    Thanks for the review, Nic. We're truly sorry to hear about your recent experience at Benihana - Scottsdale, AZ. It's clear that we fell short in providing the prompt service you deserved, and the food did not meet your expectations. We appreciate your feedback regarding the salty soup and the different dipping sauces, and we're always looking for ways to improve. We're sorry about the seating issue as well - we aim to provide comfortable spaces for all our guests. We'll certainly consider your suggestions about a larger waiting area and a better photo opportunity. We hope to have the opportunity to serve you again and provide a better experience.

    È utile?

  8. Javier

    VIP

    Phoenix

    11 recensioni

    3.0

    11 recensioni

    Visitato 7 giorni fa

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 1
    4. Atmosfera 3
    Had a reservation and waited 45 minutes to be seated. Server did not come around for another 15 minutes. Was there for a total of three hours. Food was not as good as previous. Service was terrible.. Had to ask multiple times for water refills. Soup bowls left on the table pretty much the entire dinner. Server forgot to bring our salads after the soup course. I had to go ask the manager to bring our salads out. I’ve been there multiple times, but don’t know if I’ll be going back. Food prices have also significantly gone up. Not worth it. Very disappointed. 
    Benihana - Scottsdale, AZHa risposto 6 giorni fa
    Thanks for visiting us, Javier. We're truly sorry to hear about your recent experience at Benihana - Scottsdale, AZ. It's clear from your feedback that we didn't meet your expectations, especially in terms of service and food quality. We take your comments seriously and will address them with our team to ensure this doesn't happen again. We're also sorry to hear that you found our prices to have increased. We strive to provide the best experience for our guests, and it's clear we fell short this time. We hope you'll reconsider and give us another chance to serve you better in the future.

    È utile?

  9. Emily

    San Diego

    2 recensioni

    3.0

    2 recensioni

    Visitato 7 giorni fa

    1. Complessivo 3
    2. Cibo 5
    3. Servizio 1
    4. Atmosfera 3
    The food was excellent but the service was not. I made a reservation for 7 (for 3 people) and was not sat until 8p. Then it took 30 minutes for the service to even begin was seated. From seating to getting our check took 2 hours and most of it was waiting. We were checked on one time for drink refills in 2 hours.
    Benihana - Scottsdale, AZHa risposto 6 giorni fa
    Thanks for visiting us, Emily. We're thrilled to hear that you enjoyed our food at Benihana - Scottsdale, AZ. We're sorry to hear about the delay in service you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience it caused. We're constantly working on improving our service and your feedback is invaluable in that process. We hope that you'll give us another chance to provide you with the exceptional service we're known for. Sincerely, The Management Team

    È utile?

  10. adam

    Phoenix

    1 recensione

    3.0

    1 recensione

    Visitato 7 giorni fa

    1. Complessivo 3
    2. Cibo 5
    3. Servizio 3
    4. Atmosfera 5
    The food and experience was great. The delay 45 mins past my reservation time to be seated was not. We made reservations at 630 and didn’t actually have food on our plate until 820. Get it together
    Benihana - Scottsdale, AZHa risposto 6 giorni fa
    Hello Adam, We appreciate your feedback and are sorry to hear about your experience at Benihana - Scottsdale. We understand that waiting can be frustrating and we apologize for the delay you experienced. We understand that the delay was not up to our usual standards and we will address this with our team to ensure improvements are made. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team

    È utile?

FAQ

Benihana - Scottsdale, AZ offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Scottsdale, AZ è stato valutato con 4 stelle da 4293 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone
19:00
Prenotato 79 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Scottsdale, AZ

16403 N Scottsdale Rd, Scottsdale, AZ 85254

Sale del ristorante

Informazioni aggiuntive

  • Traversa
    Frank Lloyd Wright
  • Quartiere
    Scottsdale Quarter/Kierland Commons
  • Orari di apertura
    Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
  • Prezzo
    Fino a 30 $
  • Tipi di Cucina
    Giapponese
  • Stile
    Cucina informale
  • Dress code
    Smart Casual
  • Parking details
    Parcheggio Pubblico
  • Opzioni di pagamento
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Altro
    Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino
  • Numero di telefono
    (480) 444-0068
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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