Benihana - Troy, MI

3.8

3,8

4015 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

23 dic 2024

19:00

Prenotato 64 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun, Mar, Ven–Dom 11:00–23:00 Mer, Gio 11:00–22:00
Numero di telefono
(248) 649-6340
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
1985 W. Big Beaver Road, Troy, MI 48084
Quartiere
Troy
Traversa
Crooks
Parking details
Free parking for Benihana guests
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Compare in

Piatti preferiti

Cosa dicono 4.015 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.8

3,8 in base alle valutazioni recenti

4,2Cibo
3,7Servizio
3,6Atmosfera
3,3Rapporto qualità-prezzo

Rumorosità • Moderata

4.015 Recensioni

GS
GiuseppeS
Columbus
6 recensioni
3.0
6 recensioni
Visitato il giorno 12 novembre 2022
1. Complessivo 3
2. Cibo 5
3. Servizio 3
4. Atmosfera 3
Adoro Benihana, continuo a dire però che il prezzo è davvero troppo alto. Continua a non piacermi il fatto che il riso fritto con pollo venga fatto pagare a parte, dovrebbe essere incluso perlomeno 1 porzione.
È utile?
J
Joe
Detroit
1 recensione
2.0
1 recensione
Visitato 2 giorni fa
1. Complessivo 2
2. Cibo 2
3. Servizio 1
4. Atmosfera 2
Wife got scallops, calamari and jumbo shrimp. They over cooked so much. We never got offered our ice cream at the end. And we waited for about 45 minutes once we sat down before we even got soup or salad. First and last time going.
È utile?
C
Christina
Toronto
14 recensioni
3.0
14 recensioni
Visitato 3 giorni fa
1. Complessivo 3
2. Cibo 4
3. Servizio 2
4. Atmosfera 2
I ‘m not going to lie. It’s not like it was before Covid. It seems like it has never bounced back. Chefs aren’t as good as they use to be. Service isn’t great and management seems to be lacking. This last visit I never got a drink that I asked for 3 times. We weren’t offered tea and ice cream before our bill came even though it was included with our meal. Our poor chef was trying really hard but you could tell that he was inexperienced and we could hardly understand him. And everything seemed to be a bit dirty (washroom, floors etc) This place needs to step up
Benihana - Troy, MIHa risposto 1 giorno fa
Thanks for visiting us, Christina. We're sorry to hear about your recent experiences at Benihana - Troy. We understand that things have not been the same and we apologize for any shortcomings in our service and cleanliness. We also regret that you felt our chefs were not up to par. Your feedback is important to us and we assure you that we will take steps to improve. We hope you'll give us another chance to provide a better dining experience.
È utile?
H
Helen
Detroit
1 recensione
2.0
1 recensione
Visitato il giorno 15 dicembre 2024
1. Complessivo 2
2. Cibo 4
3. Servizio 2
4. Atmosfera 1
We were excited to try Benihana for the first time but will not be back. We were greeted with a less than friendly hostess, the bathrooms were terrible - unclean and smelly. The atmosphere was dated and the prices were insane! $15 for a single crown and coke, $12.50 for a glass of wine that costs $15 for a bottle at the store. We got 2 sushi rolls (that came out separately) service was mediocre. We each had 1 drink and our bill was $70. Save your money and try one of the other nearby places that will do a much better job.
Benihana - Troy, MIHa risposto 6 giorni fa
Hi, Helen! We're really sorry to hear about your disappointing experience at Benihana - Troy. We always aim to deliver a great experience, and we regret that we missed the mark this time. We apologize for the service and the cleanliness issues you mentioned. We take your feedback seriously and will work on these issues. We're also sorry to hear that you found our prices to be high. We strive to provide the best value for our customers and will take your feedback into account. We hope you'll give us another chance in the future. Best, The Management Team
È utile?
H
Heather Leigh
Detroit
1 recensione
2.0
1 recensione
Visitato il giorno 15 dicembre 2024
1. Complessivo 2
2. Cibo 4
3. Servizio 2
4. Atmosfera 1
We had an 8:15 pm reservation after shopping for 3 hours … we did not get sorted until 9 pm and we did not have food finished until after 10pm k just had mine boxed … the service was extremely slow they are under staffed and they over book their tables.
Benihana - Troy, MIHa risposto 7 giorni fa
Hey, Heather! We're really sorry to hear about your recent experience at Benihana - Troy. We understand how frustrating it can be to wait, especially when you're looking forward to a good meal. We're taking your feedback seriously and will work on improving our service speed and seating process. We hope you'll give us another chance to make your dining experience a better one. Thanks for your review, it helps us grow and improve.
È utile?
S
Steve
VIP
Detroit
4 recensioni
1.0
4 recensioni
Visitato il giorno 15 dicembre 2024
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
7:30 reservation. Not seated until 8:15 Hibachi not started until 9:30. Finally done at 10:30. 3 hour “experience”
Benihana - Troy, MIHa risposto 7 giorni fa
Hey Steve! Thanks for the feedback. We're sorry to hear about your experience at our Benihana - Troy location. It's always our goal to provide prompt service and delicious food, and we're sorry we fell short during your visit. We appreciate your patience and understand that waiting for such a long time could be frustrating. Your feedback is crucial for us to improve and we will take your comments on board. We hope you'll give us another chance to provide a better experience. Sincerely, The Management Team
È utile?
S
Shay
Detroit
5 recensioni
3.0
5 recensioni
Visitato il giorno 12 dicembre 2024
1. Complessivo 3
2. Cibo 4
3. Servizio 4
4. Atmosfera 4
Tali did a good job preparing and seasoning the food. However, his focus shifted to the guest at our table who chose to tip him at the beginning of our experience as opposed to the end. Mr. Tali catered to the person who tipped him early and the person with him by giving them more food than others at the grill. Even after asking Tali about our portions Tali dismissed us as though what we asked did not matter. It made the overall experience not so good.
Benihana - Troy, MIRisposta inviata il giorno 15 dicembre 2024
Hey Shay, Thank you for sharing your experience at Benihana - Troy. We're glad to hear that you enjoyed preparing and seasoning your food. However, we're sorry to hear that the focus shifted towards you as opposed to you. We understand how this could have affected your overall experience. We strive to provide the best service to all our guests and your feedback is valuable to us. We hope you'll give us another chance to provide a better dining experience. Best Regards, The Management Team
È utile?
A
Alliyah
Detroit
1 recensione
5.0
1 recensione
Visitato il giorno 12 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 3
4. Atmosfera 4
Bianca our cook was amazing ! Our server was no where to be found most of the time but she did buss the table whenever we did see her towards the end.
Benihana - Troy, MIRisposta inviata il giorno 15 dicembre 2024
Thanks for the review, Alliyah! We're thrilled to hear that you had an amazing experience with your food and service at Benihana - Troy. We're sorry to hear that our service did not meet your expectations. We always aim to provide excellent service to all our guests and we're sorry we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope to see you again soon!
È utile?
S
Shanell
Detroit
11 recensioni
5.0
11 recensioni
Visitato il giorno 11 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
My experience was Great! Everything was on point. I didn't have to ask for anything.
Benihana - Troy, MIRisposta inviata il giorno 12 dicembre 2024
Hey Shanell, thank you for taking the time to leave us this fantastic review! We're thrilled to hear that your experience at Benihana - Troy was on point and that you didn't have to ask for anything. We strive to provide excellent service to all our guests and your feedback is a testament to our efforts. We appreciate your kind words and look forward to serving you again soon!
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OT
Utente OpenTable
Charlotte
1 recensione
5.0
1 recensione
Visitato il giorno 10 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 4
Our waitress was amazing and our chief was phenomenal. Food was good, our waitress hit all points. Enjoyed our birthday celebration which was the reason why we were there. The staff came out and sang happy Birthday to the birthday boy. Great Service, Great Time.
Benihana - Troy, MIRisposta inviata il giorno 12 dicembre 2024
Dear Guest! Thanks for the feedback! We're thrilled to hear that you had a fantastic birthday celebration at Benihana - Troy. It's great to know that our team made your day memorable. We're also glad that you enjoyed our food and found our service to be excellent. We strive to provide an exceptional experience for all our guests. We look forward to serving you again soon!
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FAQ

Benihana - Troy, MI offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Troy, MI è stato valutato con 3,8 stelle da 4015 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

23 dic 2024

19:00

Prenotato 64 volte oggi

Ordina a domicilio o da asporto

1985 W. Big Beaver Road, Troy, MI 48084

Sale del ristorante

Informazioni aggiuntive

Traversa
Crooks
Quartiere
Troy
Orari di apertura
Lun, Mar, Ven–Dom 11:00–23:00 Mer, Gio 11:00–22:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Free parking for Benihana guests
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(248) 649-6340
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Troy, MI

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

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Menu

Cosa dicono 4.015 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Troy, MI offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Troy, MI?

Benihana - Troy, MI accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day