Benihana - Troy, MI

3.6

3,6

4067 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

25 gen 2025

19:00

Prenotato 75 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(248) 649-6340
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
1985 W. Big Beaver Road, Troy, MI 48084
Quartiere
Troy
Traversa
Crooks
Parking details
Free parking for Benihana guests
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Compare in

Piatti preferiti

Cosa dicono 4.067 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.6

3,6 in base alle valutazioni recenti

4Cibo
3,5Servizio
3,4Atmosfera
3,1Rapporto qualità-prezzo

Rumorosità • Moderata

4.067 Recensioni

GS
GiuseppeS
Columbus
6 recensioni
3.0
6 recensioni
Visitato il giorno 12 novembre 2022
1. Complessivo 3
2. Cibo 5
3. Servizio 3
4. Atmosfera 3
Adoro Benihana, continuo a dire però che il prezzo è davvero troppo alto. Continua a non piacermi il fatto che il riso fritto con pollo venga fatto pagare a parte, dovrebbe essere incluso perlomeno 1 porzione.
È utile?
B
Bianca
Detroit
3 recensioni
3.0
3 recensioni
Visitato 1 giorno fa
1. Complessivo 3
2. Cibo 3
3. Servizio 3
4. Atmosfera 2
It was colder inside then outside and I couldn’t enjoy my food and they didn’t sing happy birthday
È utile?
J
Joi
Detroit
7 recensioni
3.0
7 recensioni
Visitato 2 giorni fa
1. Complessivo 3
2. Cibo 4
3. Servizio 2
4. Atmosfera 2
DON’T GO IN THE WINTER! Restaurant was freezing. Even staff wore coats and hats while serving patrons. Restaurant and bathrooms need thorough cleaning. Bathroom light switch was covered in dirty fingerprints and soap dispenser looked like it exploded. Food was good and chef was attentive to patrons. Waitress did not return to ask if additional beverages were desired. Likely will not return. Consider carryout and a visit by the health department.
È utile?
D
Deborah
Detroit
9 recensioni
3.0
9 recensioni
Visitato 3 giorni fa
1. Complessivo 3
2. Cibo 4
3. Servizio 3
4. Atmosfera 2
As soon as we walked in we saw an argument between the mgr & a chef. Our waiter was kind but there was a language barrier that caused me to run around & speak to managers. The food is good but priced very high. The waiter failed to coordinate the birthday singers for my husband & one other person at the table who was very upset about it. Women’s restroom needed attention. I don’t think we’ll be back anytime soon.
Benihana - Troy, MIHa risposto 1 giorno fa
Hey Deborah, We're truly sorry to hear about your recent experience at Benihana - Troy, MI. We strive to provide excellent service and it's clear we fell short in your case. We appreciate your kind words about our food, but we understand that you were not satisfied with the service. We take your feedback seriously and will ensure we address these issues to improve our service. We hope you'll reconsider and give us another chance to provide you with the dining experience you deserve. Best, The Management Team
È utile?
D
Dionicia
Detroit
38 recensioni
5.0
38 recensioni
Visitato 3 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
The server was nice and the food was good. The chef did a good job
Benihana - Troy, MIHa risposto 1 giorno fa
Thanks for the feedback, Dionicia! We're thrilled to hear that you enjoyed your dining experience at Benihana - Troy, MI. It's always our goal to provide our guests with top-notch food and service. We're glad to know that our chef did a good job. We appreciate your kind words and look forward to serving you again soon. Best regards, Benihana - Troy, MI Management Team
È utile?
B
Bennettria
Detroit
1 recensione
3.0
1 recensione
Visitato 3 giorni fa
1. Complessivo 3
2. Cibo 3
3. Servizio 3
4. Atmosfera 2
It was overall a good experience. I saw a few pieces of hair and I almost left honestly. It really needs to be cleaned like deep cleaned and even some remodeling. The cooks should have multiple uniforms to change as they do get messy and presentation is a part of the job.
Benihana - Troy, MIHa risposto 2 giorni fa
Thanks for the review, Bennettria. We're glad to hear that you had a good experience at Benihana - Troy, MI. We apologize for any discomfort caused by the hair you saw. We take cleaning and presentation very seriously and your feedback has been noted. We're also sorry for any inconvenience caused by the lack of uniformity. We're continuously working on improving our service. We hope to see you again soon and provide a better dining experience.
È utile?
F
Frank
Detroit
2 recensioni
2.0
2 recensioni
Visitato 5 giorni fa
1. Complessivo 2
2. Cibo 5
3. Servizio 1
4. Atmosfera 3
The food was great as always but, for the 1st time the server was horrible. She kept disappearing the cook had to leave 2 times to get things that were not loaded on the cart for our dinners. The server was wearing a coat and was gone for 30 minutes at a time. She was very spotty on things and seemed annoyed when we asked her questions. I am hoping on my next visit we don't get this server as I will be asking for someone else if we do. We have never had a problem before so this we quite shocking. We will be back but, on guard moving forward. Also the menus were new and looked very appealing to the eyes but, the prices have moved up about 30% we came for my daughters birthday. We come about 6 times a year and I would suggest that you change your birthday certificates from a $30 certificate to a $42 Certificate to balance where it was to reflect the new prices. Looking forward to coming again in a few months but, hopefully things will be as they have been in the past not as they were last night.
Benihana - Troy, MIHa risposto 3 giorni fa
Thanks for the feedback, Frank. We're glad to hear that you enjoyed the food at Benihana - Troy, MI, but we're sorry to hear about your recent experience with our service. We always strive to provide attentive, friendly service to our guests and it seems we fell short during your visit. We take your comments about our service and pricing seriously and will address these issues with our team. We're looking forward to welcoming you back in a few months when you'll have a chance to experience the service you've come to expect from us. Best regards, Benihana - Troy, MI Management Team
È utile?
A
Altovise
Detroit
3 recensioni
3.0
3 recensioni
Visitato 5 giorni fa
1. Complessivo 3
2. Cibo 4
3. Servizio 3
4. Atmosfera 3
It could have been cleaner, the exhaust was leaking from multiple tables including ours.
Benihana - Troy, MIHa risposto 3 giorni fa
Thanks for the feedback, Altovise! We're glad to hear that you enjoyed the food at Benihana - Troy, MI. However, we're sorry to hear about the cleanliness and the sound issue you experienced. We value your feedback and will take it into account as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again soon.
È utile?
L
Loraine
Detroit
3 recensioni
2.0
3 recensioni
Visitato 5 giorni fa
1. Complessivo 2
2. Cibo 5
3. Servizio 1
4. Atmosfera 4
To start, the chef was amazing! Very engaging, had sense of humor and kept us laughing! However, the server gave our table very poor service! At first, we sat at a table that had a drip from the hood vent. It dripped a cloudy-brownish liquid that splashed onto 2 plates. We addressed, and were moved to the next table over before ordering. When the beverages came out, no straws were left. Throughout the night, it was as if the server forgot that she was serving our table. We had to wait, long periods in between before we were checked on. We sat there with empty glasses of water & beverages without refilling. Fast forwarding to the end of dinner. All guests had finished eating with our remaining food sitting in front of us, waiting on server to come back so we could ask for the check and carry out boxes. The server finally comes back around, but she was looking very confused and discombobulated. I asked, “Are you ok?” Instead of realizing everyone was ready to check out, she brings a picture of water and fills one of the guests empty glass. This couple already had their to go boxes in front of them, ready to go and just needed the check! We also had to remind her to bring the carry out items and we were not offered the ice-cream, we had to mention it but got that to go. We also waited too long for the server to come back with our receipts and cards! Overall, this was the worse service I have ever experienced from Benihana from the server!
Benihana - Troy, MIHa risposto 3 giorni fa
Hello Loraine, We're truly sorry for your experience at Benihana - Troy, MI. We strive for excellent service and it's clear we fell short. Your feedback is valuable and will be used to improve. We sincerely apologize for the issues you faced with the service and the confusion with the beverages. We're glad you enjoyed our food and hope you'll give us another chance to provide the exceptional experience you deserve. Best, Benihana - Troy, MI Management Team
È utile?
R
Rebecca
VIP
Detroit
2 recensioni
1.0
2 recensioni
Visitato 5 giorni fa
1. Complessivo 1
2. Cibo 4
3. Servizio 3
4. Atmosfera 1
The food was great, service ok and restaurant ambiance was awful! The table we were seated at had extremely cold outside air rushing in through the overhead hood vent. Granted it is extremely cold in Michigan right now, however, this was ridiculous. We thought once the chef came it would get better because the hood vent would be on sucking the cold air out along with the smoke from the food cooking. Unfortunately the hood vent was not working. When I said something to the chef he said "I guess it is not working" and then just moved the smoking zucchini to the other side of the grill. I complained to the waitress how cold it was and she didn't offer any solution either. It was so cold that our food only stayed warm for about 10 minutes. I went to speak with the manager - she barely offered an apology. We visit this location at least 10 times a year - have even spent every Christmas Day there for the last 15 years (with the exception of Covid years). Very disappointed for the staff not caring enough to move us and/or compensating us. May need to reconsider visiting this location again.
Benihana - Troy, MIHa risposto 3 giorni fa
Dear Rebecca, Thank you for taking the time to share your recent experience with us. We're glad you enjoyed the food but are deeply sorry to hear about the issues with the service and ambiance during your visit. Your concerns about the cold air and the malfunctioning hood vent are very valid, and we sincerely apologize for the discomfort this caused. We are especially troubled that our team did not take adequate steps to address your concerns or provide a solution, given your loyalty to our restaurant over the years. Please know we are reviewing this situation with our staff to ensure better responses and improved guest comfort in the future. We value your patronage and hope to have the opportunity to make things right. Sincerely, The Management Team
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FAQ

Benihana - Troy, MI offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Troy, MI è stato valutato con 3,6 stelle da 4067 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

25 gen 2025

19:00

Prenotato 75 volte oggi

Ordina a domicilio o da asporto

1985 W. Big Beaver Road, Troy, MI 48084

Sale del ristorante

Informazioni aggiuntive

Traversa
Crooks
Quartiere
Troy
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Free parking for Benihana guests
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(248) 649-6340
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Troy, MI

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

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Piatti preferiti

Benihana Trio

Shrimp Sushi

Filet Mignon

Menu

Cosa dicono 4.067 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Troy, MI offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Troy, MI?

Benihana - Troy, MI accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day