Benihana - Troy, MI

3.8

3,8

3987 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

23 nov 2024

19:00

Prenotato 43 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Adatto ai bambini

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(248) 649-6340
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
1985 W. Big Beaver Road, Troy, MI 48084
Quartiere
Troy
Traversa
Crooks
Parking details
Free parking for Benihana guests
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Compare in

Piatti preferiti

Cosa dicono 3.987 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.8

3,8 in base alle valutazioni recenti

4,1Cibo
3,7Servizio
3,7Atmosfera
3,4Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

Detroit / Michigan orientale
Adatto ai bambini
Detroit
Adatto ai bambini

3.987 Recensioni

GS
GiuseppeS
Columbus
6 recensioni
3.0
6 recensioni
Visitato il giorno 12 novembre 2022
1. Complessivo 3
2. Cibo 5
3. Servizio 3
4. Atmosfera 3
Adoro Benihana, continuo a dire però che il prezzo è davvero troppo alto. Continua a non piacermi il fatto che il riso fritto con pollo venga fatto pagare a parte, dovrebbe essere incluso perlomeno 1 porzione.
È utile?
J
Joi
Detroit
7 recensioni
3.0
7 recensioni
Visitato 2 giorni fa
1. Complessivo 3
2. Cibo 5
3. Servizio 5
4. Atmosfera 3
The food was awesome! Our cook was perfect. Our waitress was wonderful. The restaurant was too cold, even with the grill on.
Benihana - Troy, MIHa risposto 1 giorno fa
Thanks for visiting us, Joi! We're thrilled to hear that you enjoyed the food and found our service to be wonderful. We apologize for the inconvenience you experienced due to the temperature. We appreciate your feedback and will certainly look into this matter. We hope to welcome you back soon at Benihana - Troy.
È utile?
T
Tiffany
Detroit
1 recensione
1.0
1 recensione
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 3
3. Servizio 2
4. Atmosfera 3
This restaurant has fell off a lot over the years. The quality of both the food and service Is extremely subpar. The waiters and greeters are also not friendly. My food was so greasy and my son had to wait on his steamed rice while his steak got cold cause the waitress hadn’t even brung it out. This establishment could definitely use some management. I won’t be back to patronize.
Benihana - Troy, MIHa risposto 2 giorni fa
Dear Tiffany! Thanks for visiting us at Benihana - Troy. We're truly sorry to hear about your recent experience. We pride ourselves on our food and service, and we're disappointed to hear that we fell short during your visit. Your comments about the quality of our food and service, as well as the friendliness of our staff, are taken very seriously. We will certainly address these issues with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're saddened to hear that you won't be returning, but we hope you might consider giving us another chance in the future. Best regards, The Management Team
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E
EDIS
Detroit
1 recensione
5.0
1 recensione
Visitato 5 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Upon entering the restaurant, I was greeted with a friendly smile. My server was very professional, polite and accommodating. My chef was amazing! He expertly prepared my food and gave exceptional service overall. He was kind and attentive.
Benihana - Troy, MIHa risposto 3 giorni fa
Hello, Edis! Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you had a positive experience with us at Benihana - Troy. It's great to know that you found our staff professional, polite, and accommodating. We're also glad that you appreciated the service you received from them. We strive to provide an exceptional dining experience for all our guests and your kind words are a testament to that. We look forward to serving you again soon. Best regards, The Management Team
È utile?
L
Lauren
Detroit
13 recensioni
1.0
13 recensioni
Visitato 6 giorni fa
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 3
We made a reservation for 6 pm on a Sunday. After we were seated, it took 1.5 hours until the chef came to the table to cook the meal. It was super loud, service was slow. The bathrooms were very dirty, with trash everywhere and no toilet paper. I will not be back.
Benihana - Troy, MIHa risposto 4 giorni fa
Thanks for the review, Lauren! We're truly sorry to hear about your experience at Benihana - Troy. It's disappointing to know that we did not meet your expectations, especially on a Sunday evening. We understand how frustrating it can be when waiting, especially when you have a reservation. We also regret to hear about the cleanliness issues and the service speed. We assure you that we will address these issues with our team to improve our services. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to make it right. Best, The Management Team
È utile?
S
Shaun
Detroit
1 recensione
5.0
1 recensione
Visitato il giorno 11 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 4
4. Atmosfera 5
Son's 5th Birthday (Lunch). They made a big deal out of it! Great show for a 2 yo & 5 yo.
Benihana - Troy, MIRisposta inviata il giorno 14 novembre 2024
Hi, Shaun! We're thrilled to hear that you chose to celebrate your son's fifth birthday with us at Benihana - Troy. It's wonderful to know that we could make your little ones feel special on such a special day. We're glad you enjoyed the show and we'll make sure to continue making special moments like this a regular occurrence. Thank you for your positive feedback and we hope to see you again soon! Best wishes, The Management Team
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S
Sarah
Detroit
1 recensione
2.0
1 recensione
Visitato il giorno 10 novembre 2024
1. Complessivo 2
2. Cibo 3
3. Servizio 2
4. Atmosfera 2
Chef didn’t do anything special to entertain the kids. Not interactive. Ordered appetizers and they never came. No acknowledgement of a birthday they asked about. Food was decent but definitely shorted items.
Benihana - Troy, MIRisposta inviata il giorno 14 novembre 2024
Hey Sarah! We're sorry to hear that your experience at Benihana - Troy didn't meet your expectations. We appreciate your feedback regarding the service and food, and we're sorry for any misunderstanding about your birthday. We strive to create a memorable experience for all our guests and it seems we fell short this time. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you better in the future. Best regards, The Management Team
È utile?
C
Catherine
Detroit
5 recensioni
vip
1.0
5 recensioni
Visitato il giorno 9 novembre 2024
1. Complessivo 1
2. Cibo 1
3. Servizio 1
4. Atmosfera 1
Our reservation was for 6:30 and after waiting about half an hour, we opted to sit in the sushi room in hopes of getting our dinner sooner. Unfortunately, our waitress was busy and after taking our order, we didn’t see her back after another long wait with lukewarm onion soup and salad with clumpy dressing. No green tea and we had to get our own water. The restaurant became busier with the lobby overflowing with waiting people and our food which finally came was disappointing. I ordered the yakisoba trio which was too much soggy udon noodles filled with cabbage, onions, scallions and tiny pieces of chicken, shrimp and fatty beef. It felt like leftovers protein pieces thrown in overcooked udon noodles buried in cabbage and onions. We had to insist on our shrimp appetizer but was so disappointed didn’t even want their complementary birthday dessert. We had went to a Benihana’s in California last month which was delicious, timely and accommodating. I don’t think we will be returning here.
Benihana - Troy, MIRisposta inviata il giorno 11 novembre 2024
Hello Catherine! We're truly sorry to hear about your recent experience at Benihana - Troy. It's clear that we fell short of our usual standards during your visit. We understand how frustrating it can be to wait for your order, especially when you're looking forward to a delicious meal. We also apologize for the lukewarm soup and the disappointment with your yakisoba trio. We're glad you enjoyed your last visit, and we're committed to improving. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll consider giving us another chance to provide the quality experience you expect from us. Best, The Management Team
È utile?
D
Dawn
Detroit
4 recensioni
2.0
4 recensioni
Visitato il giorno 5 novembre 2024
1. Complessivo 2
2. Cibo 5
3. Servizio 2
4. Atmosfera 3
They was understaffed our cook was amazing he had to do double duty because our waitress forgot to give us forks so we couldn’t eat the food that we was preparing. So he went and got them .
Benihana - Troy, MIRisposta inviata il giorno 7 novembre 2024
Hey Dawn! Thanks for the feedback! We're glad to hear that our staff was able to provide excellent service despite the unexpected circumstances. We apologize for the oversight with forks during your visit. We're continuously working on improving our service, and your feedback is invaluable. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you again soon.
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R
Robert
Detroit
77 recensioni
vip
2.0
77 recensioni
Visitato il giorno 2 novembre 2024
1. Complessivo 2
2. Cibo 5
3. Servizio 2
4. Atmosfera 1
Reservation at 7:45pm. No one waited on us until 8:10pm. Finally, after one of the guests asking, we started service. Chef did not show up until 9:00pm and we did not finish until 10:00pm. Have had similar experience with the Troy location. Management is lacking. Service is always slow. We have been frequenting the Farmington Hills location which does a much better job. Most likely will not return to Troy location after over 30 years of frequenting the restaurant. The place is also in need of a good remodeling. Grease was dripping on our plates from the hood fan above.
Benihana - Troy, MIRisposta inviata il giorno 4 novembre 2024
Hello Robert! We're truly sorry to hear about your recent experience at Benihana - Troy. We strive to provide excellent service and it's clear we fell short during your visit. We apologize for the delay in service and the issues you encountered. We understand how frustrating it can be to wait for service and it's clear we can improve our performance in this regard. We also appreciate your feedback about the room decor and will take it into consideration as we strive to improve our overall dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best regards, The Management Team
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FAQ

Benihana - Troy, MI offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Troy, MI è stato valutato con 3,8 stelle da 3987 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

23 nov 2024

19:00

Prenotato 43 volte oggi

Ordina a domicilio o da asporto

1985 W. Big Beaver Road, Troy, MI 48084

Sale del ristorante

Informazioni aggiuntive

Traversa
Crooks
Quartiere
Troy
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Free parking for Benihana guests
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(248) 649-6340
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Troy, MI

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

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Piatti preferiti

Benihana Trio

Shrimp Sushi

Filet Mignon

Menu

Cosa dicono 3.987 persone

Valutazione complessiva e recensioni

Molto apprezzato per

FAQ

Benihana - Troy, MI offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Troy, MI?

Benihana - Troy, MI accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Compare in

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day