Benihana - Westbury, NY

Le recensioni di Benihana - Westbury, NY delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. J

   Jamie

   New York2 recensioni

   1.0

   Visitato 2 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   Expensive for no reason I guess we paying for the name
   

   Benihana - Westbury, NYHa risposto oggi

   Hey Jamie, we're really sorry to hear about your recent experience at Benihana - Westbury, NY. We understand that you found our prices to be high and didn't feel the overall experience met your expectations. We strive to provide excellent service and it's clear we fell short this time. Your feedback is important to us and we will certainly use it to improve our services. We hope you'll give us another chance to impress you with our food and service. Best, The Management Team
   

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2. L

   Lillyan VIP

   New York52 recensioni

   4.0

   Visitato 3 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Celebrated my wife's birthday with a wonderful meal. Justin treated us beautifully and made the evening very enjoyable. The food and the chef's preparation performance were first class.
   

   Benihana - Westbury, NYHa risposto 1 giorno fa

   Thanks for the feedback, Lillyan! We're thrilled to hear that you chose Benihana - Westbury, NY for your wife's birthday celebration and that you had a wonderful time. It's great to know that you enjoyed our food and the chef's preparation. We strive to make every occasion memorable for our guests. We appreciate your input and will work on improving the value rating. Looking forward to serving you again soon!
   

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3. M

   Michelle VIP

   New York20 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Delicious and fun birthday dinner! Thank you very much!
   

   Benihana - Westbury, NYHa risposto 1 giorno fa

   Thanks for the feedback, Michelle! We're thrilled to hear that you enjoyed your birthday dinner with us at Benihana - Westbury, NY. It's wonderful to know that our food and service met your expectations. We truly appreciate your kind words and high ratings. We look forward to serving you again soon!
   

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4. M

   Moji VIP

   Caraibi3 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   I had the pleasure of experiencing the Chef’s Tasting, and it was absolutely amazing—10 out of 10! The chef was incredibly interactive, making the experience not just delicious but also so much fun. This spot is perfect for a family night out, a girls’ night, or even a date. Highly recommend!
   

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   Benihana - Westbury, NYHa risposto 3 giorni fa

   Hey Moji, We're absolutely thrilled to hear about your amazing experience at Benihana - Westbury, NY! It's wonderful to know that our Chef's Tasting made such a positive impression on you. We always strive to create a fun and interactive dining experience, so it's great to hear that you had a great time. We're also glad to know that you found our food delicious and satisfying. We're thrilled that you recommend us and plan to return. See you soon! Best, The Management Team
   

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5. A

   Andrea

   New York5 recensioni

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great experience for our family of 10 celebrating 3 March birthdays. Very accommodating, food delicious. Everyone enjoyed.
   

   Benihana - Westbury, NYHa risposto 4 giorni fa

   Thanks for the feedback, Andrea! We're thrilled to hear that you and your family enjoyed celebrating your special days at Benihana - Westbury, NY. It's wonderful to know that our food and service met your expectations. We strive to make every dining experience memorable and it's heartening to know we succeeded on this occasion. We appreciate your feedback and look forward to serving you again soon. Best wishes, The Management Team
   

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6. OT

   Utente OpenTable

   New York2 recensioni

   1.0

   Visitato 6 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 2

   For a big name, the quality, portion sizes, authenticity of the food we ordered and the service we received left a bad taste in my mouth. I understand that food costs are higher now, but I could think of 10 other local places where we would have had better tasting, fresher food. Not a surprise that it was not busy on a Friday evening.
   

   Benihana - Westbury, NYHa risposto 4 giorni fa

   Dear Guest! We're really sorry to hear about your experience at Benihana - Westbury, NY. We pride ourselves on the quality and authenticity of our food, and it's disappointing to hear that we didn't meet your expectations this time. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our services. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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7. MF

   MarciaF

   New York2 recensioni

   3.0

   Visitato il giorno 19 marzo 2025

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 2
   4. Atmosfera 2

   Went to celebrate my daughter's birthday and it wasn't as good as I thought it would be. The teppenyaki chef wasn't animated or anything. Not much interaction. Kind of boring. Service was ok -but we had to wait a bit long to get refills. Waitress really didn't explain the options clearly. So we had to kind of guess what was included, what wasn't. What cost extra?
   

   Benihana - Westbury, NYHa risposto 7 giorni fa

   Hi Marcia, Thank you for choosing to celebrate your daughter's birthday at Benihana - Westbury, NY. We're sorry to hear that your experience didn't meet your expectations. We always strive to provide a memorable dining experience and it seems we fell short during your visit. We appreciate your feedback on the service and the chef's demeanor. We're sorry if you felt it wasn't up to our usual standards, and we will work on improving these aspects. We hope you'll give us another chance to make it right. Best, The Management Team
   

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8. P

   Poppishh

   New York8 recensioni

   4.0

   Visitato il giorno 17 marzo 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   Food was great;however value of food was a bit high especially for children.
   

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9. AB

   ArielleB VIP

   New York4 recensioni

   1.0

   Visitato il giorno 13 marzo 2025

   1. Complessivo 1
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 2

   Went for my four year old daughter’s birthday. Chef had zero personality. Did not do one thing to make us laugh or entertain in the least bit. Manager had nothing to say except each chef is different. Complete disappointment. Table next to us was laughing and having a great time. Had to ask the servers to take away the empty salad and soup bowls. Was completely disgusted by the experience after a $500 check. Beyond awful
   

   Benihana - Westbury, NYHa risposto 7 giorni fa

   Thanks for the feedback, Arielle. We're really sorry to hear that your daughter's birthday celebration at Benihana - Westbury, NY didn't meet your expectations. We strive to provide a memorable experience for our guests, and it's disappointing to hear that we fell short. We appreciate your feedback on the service and the food, and we'll definitely take it into account as we continuously work to improve. We hope you'll consider giving us another chance in the future. Best, The Management Team
   

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10. OT

    Utente OpenTable

    New York1 recensione

    1.0

    Visitato il giorno 9 marzo 2025

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 1

    Had reservations but were seated late. Our cook was very messy and sloppy. The waiter / waitress service was rushed. Pricing and tipping were confusing. Will not be returning or recommending this restaurant.
    

    Benihana - Westbury, NYRisposta inviata il giorno 11 marzo 2025

    Dear Guest! Thanks for the review. We're truly sorry to hear about your recent experience at Benihana - Westbury, NY. It's disappointing to know that your visit was not up to our usual standards, particularly with the seating arrangement and service. We understand how frustrating it must have been to have this experience. We appreciate your feedback as it helps us identify the areas we can improve. We're constantly working on our service and we hope to have the opportunity to serve you better in the future. Best regards, The Management Team
    

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