Benihana - Wheeling, IL

4.4

4,4

1814 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

21 gen 2025

19:00

Prenotato 26 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(847) 465-6021
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Posizione
150 N Milwaukee Ave, Wheeling, IL 60090
Quartiere
Wheeling
Traversa
Dundee Rd
Parking details
Parcheggio privato
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Cosa dicono 1.814 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.4

4,4 in base alle valutazioni recenti

4,4Cibo
4,4Servizio
4,3Atmosfera
4Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

Periferia Nord
Adatto ai bambini
Periferia Nord
Ottimo per un'occasione speciale

1.814 Recensioni

A
Adam
VIP
Chicago
7 recensioni
1.0
7 recensioni
Visitato 2 giorni fa
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 1
Went for a birthday dinner for my girlfriend. They “couldn’t find” our reservation. Kept asking for name and phone number. I showed them the open table email with name phone number and confirmation. They still said they couldn’t find it. Our reservation was for 7pm. They forgot about us and we didn’t get seated until 730pm. After being seated at a table with TEN people, our server took another 35 minutes to bring us our drinks. It was bad enough how little room we had at the table but then it was also FREEZING cold. By the time we got our drinks, we couldn't feel our hands. Throughout the rest of the 2.5 hour long meal we only saw our server two more times and one of them was to drop off another drink 30 minutes later(again). I just can’t believe how poorly this birthday meal went. Very disappointed in everything. Not to mention they cooked my vegetarian girlfriend’s tofu LAST. So she didn’t get her food until about 9pm. She didn’t even eat a bite of it, just got it to go because it had been so long. My food was ice cold within about 3 minutes due to the freezing air coming in. So while waiting for my girlfriends food so we could eat together, I ended up snacking on ice cold lobster shrimp and scallops. Needless to say, I wouldn’t recommend coming here on a weekend for any special occasion in the winter. What a nightmare. We’ve had mixed experiences here, but this was definitely one of the worst!!
Benihana - Wheeling, ILHa risposto 1 giorno fa
Hi Adam, We're sorry to hear about your experience at Benihana - Wheeling, IL. We apologize for the inconvenience caused by the reservation mix-up and the delay in service. We understand how important special occasions are and we regret that we did not meet your expectations. We're also sorry about the food temperature and the inconvenience caused to your vegetarian girlfriend. Your feedback is invaluable for us to improve our service. We hope you'll give us another chance to make your next visit more enjoyable. Best regards, Benihana - Wheeling, IL Management Team
È utile?
J
Jessica
Chicago
3 recensioni
5.0
3 recensioni
Visitato 3 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Great place! Staff is very nice and the portions are very reasonable
Benihana - Wheeling, ILHa risposto 1 giorno fa
Thanks for visiting us, Jessica! We're thrilled to hear that you enjoyed your experience at Benihana - Wheeling. Our team strives to provide great service and a comfortable dining environment, and we're glad you appreciated it. We're also happy to know that you found our portions reasonable. We hope to see you again soon!
È utile?
N
Nichole
Chicago
1 recensione
1.0
1 recensione
Visitato il giorno 12 gennaio 2025
1. Complessivo 1
2. Cibo 4
3. Servizio 1
4. Atmosfera 1
Lena was my server. She frequently missed part of my order and brought me the wrong cocktail. Lena has a very thick accent and is very hard to understand which is not that big of a deal however she cannot understand basic requests. she brought out only three courses because she forgot the salad. so she had to come back after everyone ate to bring our salads. lastly when it was time to pay I brought cash for her tip so i paid the total on my card and was getting cash to tip. and she said very loudly “NO GOOD?” my Fiancé thought his amex wasn’t working but she said again loudly “NO TIP?” then i stepped in and told her i was tipping in cash but not anymore. I asked to talk to a manager and i did she apologized and said it wouldn’t happen again no offer of a gift card or compensation for our meal. I would never go back with Lena as my server.
Benihana - Wheeling, ILHa risposto 3 giorni fa
Thanks for the review, Nichole. We're really sorry to hear about your experience at Benihana - Wheeling, IL. We always strive to provide excellent service and it's clear we missed the mark this time. We apologize for the confusion with your orders and the mix-up with the tipping issue. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide the quality service you deserve. Best, The Management Team
È utile?
S
Sandie
Chicago
14 recensioni
5.0
14 recensioni
Visitato il giorno 12 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Finally, a great experience for our dinner. Chef was energetic and entertaining. The food was cooked to perfection.
Benihana - Wheeling, ILRisposta inviata il giorno 13 gennaio 2025
Thanks for the review, Sandie! We're thrilled to hear that you had a great experience dining with us at Benihana - Wheeling, IL. We're glad you enjoyed the energy and entertainment from our chef. It's wonderful to know that our team was able to prepare your meal to perfection. We appreciate your feedback and look forward to serving you again soon.
È utile?
OT
Utente OpenTable
Chicago
1 recensione
1.0
1 recensione
Visitato il giorno 11 gennaio 2025
1. Complessivo 1
2. Cibo 4
3. Servizio 4
4. Atmosfera 2
Your prices have Increased so much and it’s not worth it anymore.
Benihana - Wheeling, ILRisposta inviata il giorno 13 gennaio 2025
Dear Guest! Thanks for the feedback. We're sorry to hear that you found our prices to be higher and no longer worth it. We strive to provide a great experience for our guests, and it's clear we fell short in this instance. We appreciate your patience and understanding, and we hope to have the chance to serve you again in the future.
È utile?
C
Cindy
VIP
Chicago
10 recensioni
5.0
10 recensioni
Visitato il giorno 7 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Very nice evening for my daughters birthday. All service was excellent as well as the food and quantity! We will definitely go again.
Benihana - Wheeling, ILRisposta inviata il giorno 8 gennaio 2025
Thanks for the feedback, Cindy! We're thrilled to hear that you and your daughter had a wonderful birthday celebration at Benihana - Wheeling, IL. It's great to know that you enjoyed our food and service as well as our quantity. We appreciate your kind words and look forward to welcoming you back for more memorable meals. Best regards, The Management Team
È utile?
T
Tina
Chicago
62 recensioni
5.0
62 recensioni
Visitato il giorno 6 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Always excellent service and food!. Can’t wait to go back!!
Benihana - Wheeling, ILRisposta inviata il giorno 8 gennaio 2025
Hi Tina, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed both our service and food at Benihana - Wheeling, IL. It's always a pleasure to serve you and we're delighted that we've made your dining experience enjoyable. We look forward to welcoming you back soon! Best wishes, The Management Team
È utile?
L
LorieAnn
San Francisco
20 recensioni
3.0
20 recensioni
Visitato il giorno 4 gennaio 2025
1. Complessivo 3
2. Cibo 4
3. Servizio 5
4. Atmosfera 3
Received a text message on our way there that our table was ready. Arrived 10 minutes early and did not get seated until 30 minutes after our reservation. Then they wanted to try and put 9 adults at the table. Was not happy at all!!
Benihana - Wheeling, ILRisposta inviata il giorno 6 gennaio 2025
Thanks for the review, LorieAnn. We're sorry to hear about the issues you faced with seating and the overcrowding. We strive to ensure our guests have a comfortable and enjoyable dining experience. We appreciate your patience and understanding. Your feedback is valuable to us as we strive to improve. We hope to serve you again and provide a better experience.
È utile?
W
Whitney
VIP
Chicago
2 recensioni
5.0
2 recensioni
Visitato il giorno 1 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
They were Late seating us even with a reservation. We had a reservation for 7 people @530pm. Some little kids with us too who wanted to eat!
È utile?
NJ
NeelaJ
VIP
Chicago
59 recensioni
3.0
59 recensioni
Visitato il giorno 31 dicembre 2024
1. Complessivo 3
2. Cibo 3
3. Servizio 3
4. Atmosfera 4
Was so hoping to find a good Hibachi place after Kampai closes- unfortunately nothing compares! Was good- but have had better. Quality good- just not cooked well.
È utile?

FAQ

Benihana - Wheeling, IL offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Wheeling, IL è stato valutato con 4,4 stelle da 1814 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

21 gen 2025

19:00

Prenotato 26 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Wheeling, IL

150 N Milwaukee Ave, Wheeling, IL 60090

Sale del ristorante

Informazioni aggiuntive

Traversa
Dundee Rd
Quartiere
Wheeling
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio privato
Opzioni di pagamento
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(847) 465-6021
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Wheeling, IL

Effettua una prenotazione

Ordina a domicilio o da asporto

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Informazioni aggiuntive

Menu

Cosa dicono 1.814 persone

Valutazione complessiva e recensioni

Molto apprezzato per

FAQ

Benihana - Wheeling, IL offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Wheeling, IL?

Benihana - Wheeling, IL accetta prenotazioni al momento?

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