Chops City Grill - Naples, FL

Le recensioni di Chops City Grill - Naples, FL delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. PS

   PaulaS VIP

   Naples24 recensioni

   5.0

   Visitato il giorno 8 maggio 2021

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   Amazing setting!
   

   Chops City Grill - Naples, FLRisposta inviata il giorno 11 maggio 2021

   Paula, thank you for the review and the kind words! The owner put a great amount of thought into creating the 5 star dining experience you have enjoyed, we continue to trust his vision. We hope to see you soon and we are very proud to be serving you in Naples!
   

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2. J

   John

   Chicago287 recensioni

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   It was sensational The manager John gave us a lovely table in the windows Benny was so kind and attentive The food was served hot and was delicious Thank you for a lovely dining experience
   

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3. R

   Ron VIP

   Naples11 recensioni

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Great menu and great food. Room is noisy. Live piano music makes conversation even more difficult.
   

   Chops City Grill - Naples, FLHa risposto 1 giorno fa

   Thank you for taking the time to share your experience at Chops City Grill. We're delighted to hear that you enjoyed our menu selections and food quality - this is something our culinary team takes great pride in. We sincerely appreciate your feedback regarding the noise level in our dining room, particularly with the live piano music. While many of our guests enjoy the ambiance created by our live entertainment, we understand that it can impact the dining experience for others who prefer a quieter setting for conversation. Based on your feedback, we will review the volume levels with our entertainment team and explore ways to better balance the music with comfortable conversation levels. Thank you again for your valuable feedback. We hope to welcome you back soon.
   

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4. J

   Joaquin VIP

   Atlanta32 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Chops is always a favorite. We introduced two new couples to it last night and they thought it was exceptional. It was very busy but we felt that neither the service nor the food suffered for it.
   

   Chops City Grill - Naples, FLHa risposto 2 giorni fa

   We're truly touched by your wonderful review! 😊 There's nothing that makes us prouder than when our loyal guests share Chops City Grill with friends, and we're delighted your evening was exceptional despite our busy atmosphere. It's a testament to our team that both service and cuisine maintained our high standards during peak times. Thank you for being such a wonderful ambassador for Chops - introducing new friends to our restaurant family means the world to us! ✨ Looking forward to creating more memorable moments for you and your guests!
   

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5. P

   Philip

   Washington DC28 recensioni

   3.0

   Visitato 5 giorni fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 5

   Ordered dinner twice. Due to inferior quality steak. Our service told us the bone in ‘40 oz’ was prime. It was neither prime, nor 40 ozs. Was a terrible quality steak. They should be embarrassed to serve. Full of grizzle, under cooked, just terrible. We ordered sirloins. Cook simply was off their game. As was waiter.
   

   Chops City Grill - Naples, FLHa risposto 4 giorni fa

   Thank you for taking the time to share your detailed feedback about your dining experiences with us. I'm deeply concerned and disappointed to hear about the issues you encountered with our steaks and service. We're known for our steaks, and consistency in quality and cooking is paramount. As is the service. I've shared your review with our management team, Corporate Chef, and service staff for immediate attention and corrective action. We clearly let you down, and for that, I sincerely apologize. Thank you for bringing these issues to our attention. Your feedback helps ensure we maintain the high standards our guests deserve. Best, Customer Service Chops City Grill
   

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6. K

   Kathryn VIP

   Greater Boston30 recensioni

   4.0

   Visitato 5 giorni fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Been going to Chops for years but tonight the extra care to deal was great! We were given two glasses of champagne to celebrate my husband’s birthday and hot towels with lemon to cleanse our hands after shrimp/oyster appetizer. It was a first for these little extas. The rest of the meal was amazing as always!
   

   Chops City Grill - Naples, FLHa risposto 4 giorni fa

   Reading about your special evening just brightened our day! 😊 As a longtime guest of Chops, it means the world to us that we could add those extra special touches to your husband's birthday celebration. Those hot lemon-scented towels after seafood are one of our new favorite ways to enhance the dining experience - we're so glad you enjoyed this little luxury! And what's a birthday celebration without some bubbly? 🥂 Thank you for choosing us for such a special occasion and for being part of the Chops family over the years. It's loyal guests like you who inspire us to keep adding these special touches to make each visit memorable. Looking forward to creating more special moments with you! ✨
   

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7. m

   martha VIP

   Charleston44 recensioni

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Food and our server Benny, was wonderful!! We ask for him because he loves his job and customers!!
   

   Chops City Grill - Naples, FLHa risposto 4 giorni fa

   Reading your review just brought a huge smile to our faces! 😊 We're absolutely thrilled that you had such a wonderful experience, and we couldn't agree more about Benny - his passion for taking care of our guests truly shines through in everything he does. It means so much when our guests specifically request a server - it shows the kind of lasting impression Benny makes. We'll make sure he knows how much you appreciate him and his dedication to making every dining experience special. Thank you for taking the time to share your feedback. We look forward to having Benny take care of you again on your next visit! ✨
   

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8. B

   Brewster VIP

   Greater Boston17 recensioni

   4.0

   Visitato 6 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 1

   Space is dark, depressing. Need to change decor. Some items were cold.
   

   Chops City Grill - Naples, FLHa risposto 4 giorni fa

   Thank you for taking the time to share your candid feedback with us. We appreciate your honest thoughts about both our atmosphere and food service. 🙏 Your comments about our interior ambiance are valuable feedback - while we aim for an intimate dining atmosphere, we understand that everyone has different preferences for their dining environment. I've shared your thoughts with our management team as we continuously evaluate our guest experience. We're also concerned about items being served cold - this isn't our standard, and we've addressed this with our kitchen team to ensure proper food temperature for every dish. Thank you again for helping us improve. We hope to have the opportunity to provide you with an enhanced experience in the future. ✨
   

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9. M

   Matt

   Greater Boston18 recensioni

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Always a good time with great food and exceptional service. If there was one request, I’d ask for more appetizers that are shareable.
   

   Chops City Grill - Naples, FLHa risposto 4 giorni fa

   Thank you for this wonderful feedback! We're delighted you had a great time and enjoyed both our food and service. 😊 Your suggestion about shareable appetizers is fantastic - there's something special about starting a meal with dishes that bring people together around the table. We appreciate this thoughtful input and have shared it with our chef team as we continue to evolve our menu. Looking forward to welcoming you back for more memorable dining experiences! ✨
   

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10. E

    Elaine VIP

    Miami51 recensioni

    5.0

    Visitato 6 giorni fa

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    It's always a wonderful experience to dine here. Service is outstanding. I ordered the porterhouse rare and it was perfect. Had enough left of dinner the next night. Very tender and delicious. It was my birthday and they always give out a dessert.
    

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    Chops City Grill - Naples, FLHa risposto 4 giorni fa

    Thank you for choosing us to celebrate your special day! 🎉 We're absolutely delighted that your birthday dinner lived up to expectations - from that perfectly cooked rare porterhouse (isn't it amazing how tender it is?) to our signature service. It makes us smile knowing you got to enjoy the leftovers the next day too - that porterhouse is definitely generous enough to make memories twice! 😊 We're honored to be part of your birthday celebration, and nothing makes us happier than maintaining our tradition of making it extra sweet with a special dessert. Looking forward to creating more memorable moments with you! ✨
    

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