Ristoranti in zona Hilton Garden Inn Lynchburg

New Year’s Eve Dinner Review: Disappointing Service Overshadowed a Lovely Menu I recently attended a New Year’s Eve dining experience featuring a four-course meal with champagne pairings. While the menu itself was thoughtfully curated, the service and unexpected charges left much to be desired. The evening started with promise—beautiful ambiance, elegant plating, and a festive atmosphere. The courses were delicious, with fresh ingredients and impressive presentation. The appetizers set the tone nicely, and the main courses delivered on taste and creativity. Unfortunately, the overall experience was soured by subpar service. Our waiter seemed completely unprepared for the event, lacking knowledge about the dishes being served and the champagnes paired with each course. When asked for recommendations or details, their vague and uncertain responses left us guessing. Another significant disappointment was the $25 gratuity per person added to the bill without prior notice. It was buried at the bottom of the receipt, bringing my total from $139.17 to $164.17, despite my explicit authorization for the former. This charge felt unnecessary, especially since I had already left a generous cash tip. While the food was lovely and the event had great potential, poor service and hidden fees took away from what should have been a special celebration. For $125 per person, I expected more transparency, professionalism, and an informed staff. I hope management addresses these issues to improve future dining experiences.

Our experience was absolutely exceptional! The food was delicious! Our server Stephanie as well as her team were superb and attentive. We appreciate you all making our date night special. Thank you so much!

The food was excellent, the crispy brussel sprouts were delicious. Our server Tre was amazing, very attentive never had to wait for a thing

2nd Christmas Eve with great experience! Cruise ship quality team there! Only little thing I could add for Christmas would be a tree 🎄 and small festive table decor

Surprised by food quality in a good way. Service was superior. I even commented to my wife that every staff member was HUSTLING and attentive. It was actually fun to watch. Very good experience.