LB Steak - Santana Row

Le recensioni di LB Steak - Santana Row delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. OT

   Utente OpenTable VIP

   San Francisco12 recensioni

   1.0

   Visitato il giorno 10 agosto 2021

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 2

   Pitiful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...
   

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2. C

   CAROL

   Charlotte1 recensione

   5.0

   Visitato 4 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The overall experience was great. The staff was extra accommodating and extremely friendly.
   

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3. n

   nichole

   San Francisco1 recensione

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   LB steak is a must when in San Jose! The food is delicious every time and the service is excellent! I’ll be back!
   

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4. J

   Jorge

   Tahoe2 recensioni

   1.0

   Visitato 6 giorni fa

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 1

   Not sure how or why everything took so long. 3 blinis for 1oz of caviar don’t make sense at all. Order a beer during the meal and I got it for dessert (did not charge me) but we got there at 5 restaurant was completely empty. Also staff cursing all loud in Spanish while setting up a big table not sure if they did not see us or did not care at all. Not the most professional way to act while guests are in the building. Really bad bday experience.
   

   LB Steak - Santana RowHa risposto 6 giorni fa

   Thanks for the review, Jorge. We're truly sorry to hear about your experience at LB Steak - Santana Row. We strive to provide an exceptional dining experience and it's clear we fell short during your visit. We apologize for the confusion with the orders and the poor service you experienced. We will address these issues internally to ensure better service in the future. We hope to have the opportunity to serve you again and provide a better experience. Best wishes, LB Steak Team
   

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5. C

   Christina VIP

   Washington DC25 recensioni

   3.0

   Visitato 7 giorni fa

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 5
   4. Atmosfera 4

   For $450 for two people I expected way more. Food was literally just okay. That said our server was excellent.
   

   LB Steak - Santana RowHa risposto 6 giorni fa

   Hi Christina, We're sorry to hear that your experience at LB Steak - Santana Row didn't meet your expectations. We take pride in our food and service, so we're disappointed to hear that it fell short during your visit. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our guests' experiences. We hope to have the opportunity to serve you again and provide a better dining experience. Best, LB Steak - Santana Row Management Team
   

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6. J

   Jeff VIP

   Alabama3 recensioni

   5.0

   Visitato il giorno 18 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Fantastic dining experience on Santana Row. From the service to the food to the atmosphere, excellence on all counts.
   

   LB Steak - Santana RowRisposta inviata il giorno 19 marzo 2025

   Dear Jeff, Thank you for your wonderful review. We're thrilled to hear that you had a fantastic experience and look forward to welcoming you back soon. Best regards, LB Steak Management Team
   

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7. T

   Tam

   New York1 recensione

   2.0

   Visitato il giorno 17 marzo 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 3

   We ordered steak, and it’s really only steak, no decoration at all. To go doesn’t even come with cutlery.
   

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8. L

   Lawrence

   Unspecified1 recensione

   2.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 3

   Very disappointing experience. 1.We couldn’t order a tomahawk steak because we were told it “takes too long,” yet the restaurant wasn’t even busy. 2.Our food, including the sides, arrived cold and had to be reheated. 3.Our wine was served late, so we couldn’t enjoy it with our meal. Service was slow despite there being very few tables. 4.Later that evening, we ran into another group we had met at a bar, and they had the same complaints. 5.My friend was served the wrong drink—he only drinks one specific type and could immediately tell it was incorrect. When he brought it up, the bartender argued instead of just fixing it. A simple acknowledgment and correction would have been enough. Will I return? No. I typically go to Mastro’s and should have stuck with that.
   

   LB Steak - Santana RowRisposta inviata il giorno 17 marzo 2025

   Dear Lawerence, I'm very sorry to hear that your recent visit did not meet expectations. It’s disappointing to learn about the issues with food temperature, service delays, and the handling of your drink order. This is not the experience we strive to provide, and I sincerely regret that we let you down. Your feedback is invaluable, and I will be addressing these concerns with our team to ensure we improve. We truly appreciate you giving us a try, and while I understand your decision, I hope we may have the chance to welcome you back in the future for the experience you deserve. Best regards, Toby Hughes LB Steak
   

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9. OT

   Utente OpenTable

   Hawaii1 recensione

   4.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 4

   Food and drinks expensive for level of quality. Food was decent but
   

   LB Steak - Santana RowRisposta inviata il giorno 17 marzo 2025

   Dear Guest, Thank you for your wonderful review. We're thrilled to hear that you had a fantastic experience and look forward to welcoming you back soon. Best regards, LB Steak Management Team
   

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10. C

    Caleb VIP

    San Francisco21 recensioni

    5.0

    Visitato il giorno 16 marzo 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    My goto place for an amazing steak, good cocktail and amazing service. It’s a standard here and why I come so often. Highly recommend! 2nd time here this week. Bring business clients and family here. See you again soon.
    

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    LB Steak - Santana RowRisposta inviata il giorno 17 marzo 2025

    Dear Caleb Thank you for your wonderful review. We're thrilled to hear that you had a fantastic experience and look forward to welcoming you back soon. Best regards, LB Steak Management Team
    

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