- Complessivo 1
- Cibo 4
- Servizio 1
- Atmosfera 3
Our visit to 876 in Baldwin on Valentine's Day:
This was the second time we came to 876 and were extremely disappointed; I've been 4 times total .Their food is quality, but, the service and food planning was absolutely terrible.
Reservations were for 7:00 and upon being seated, were told there was no pizza dough. Okay. We ordered a glass of wine and a water. That took 15 min to come. We ordered the meatball appetizer, which was good (but, took 1/2 hr to arrive; 45 min in).
My date ordered the Ropa Vieja and were told they were out of Brisket. So, she ordered the Tagliatelle alla Bolognese and was told this was not available either. So she ordered the Tagliatelle in mushroom sauce. Perfect!!
My date decided she wanted the drink special and I ordered another glass of wine. 20 min later, I walked up to the bar and ordered them direct, which we got immediately.
An hour after ordering our food, the waitress came back and said they were out of the pasta for the Tagliatelle. She reordered a salad; so much for going out to eat a quality meal only to get a salad you can get anywhere.
Mind you, we were there at 7:00 pm and they were out of, literally, 1/3 of their menu. Looking around the restaurant, none of the tables were happy and were there for a LONG time. We got our food at about 9:20. Our waitress was horrible!! When presented the bill, our waitress made extra sure that we knew we were not charged for the Mushroom Tagliatelle, like it was being gifted. She never came by to see if we needed anything, no apology, nothing. 2 other waitresses did notice we were not being serviced.
I ordered the Spinach Lasagna Rotolo which was very good, albeit, small. Literally rolled one noodle, cut in half, covered in sauce and cheese.
Again, the food here is awesome. The service and food planning is horrible. 2-1/2 hrs for a pasta dish, salad, appetizer,and 4 drinks; 2 I had to get myself. I doubt we'll return. This has happened 2 out of 4 visits.