Acqua Restaurant & Lounge

Le recensioni di Acqua Restaurant & Lounge delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. M

   MC VIP

   Houston230 recensioni

   3.0

   Visitato il giorno 30 novembre 2024

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   It’s been a few years since I’ve eaten here, and unfortunately the quality of the experience has gone down. First of all, I did request a table by the window, and we were sat smack dab in the middle of the dining room. Service was cold, and our bill was brought to the table just a few minutes after we returned from the buffet. It sat there the entire time we ate, as though it wanted us to acknowledge it. Service wasn’t the only thing served cold… the pancakes were cold, as well. Would have been nice if the person preparing omelets would have also made pancakes. Other than that, the bacon, sausage, and scrambled eggs were all prepared satisfactorily.
   

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2. D

   Dwr531

   Houston1 recensione

   3.0

   Visitato il giorno 26 maggio 2024

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 4

   I went for the Sunday brunch, if you don't order off of the menu and do the buffet the food is average.
   

   Acqua Restaurant & LoungeRisposta inviata il giorno 1 agosto 2024

   We're glad to hear that you enjoyed the Sunday brunch at Acqua Restaurant & Lounge, Dwr531. We appreciate your feedback about our buffet, and we're sorry if it didn't meet your expectations. We strive to provide a unique dining experience and it sounds like we fell short this time. We hope you'll give us another chance to impress you with our food on your next visit. Thanks again for your review! Best Regards, Troy Shoemaker, Marketing Director
   

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3. OT

   Utente OpenTable

   Orange County1 recensione

   4.0

   Visitato il giorno 12 maggio 2024

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 3

   Good food with great service. Ambiance was what you’d expect in a hotel lobby restaurant, sterile with minimal decor, but nice views of the waterway. Buffet brunch had a wide variety of choices, which gave everyone in our party a taste of what they were looking for. Only downside was for $70/person it should include bottomless Mimosas and/or Bloody Mary’s, only included (1) small mimosa, then additional cost.
   

   Acqua Restaurant & LoungeRisposta inviata il giorno 1 agosto 2024

   Thank you for taking the time to share your experience at Acqua Restaurant & Lounge. We're delighted to hear that you enjoyed our food and service. We strive to provide a memorable dining experience for our guests. We appreciate your feedback regarding our mimosa selection. We understand your concern and we'll definitely take it into consideration. We're glad to know that you appreciated our buffet brunch and the views of the waterway. We look forward to welcoming you back soon. Best regards, Troy Shoemaker, Marketing Director
   

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4. GS

   GeorgeS

   San Antonio1 recensione

   5.0

   Visitato il giorno 31 marzo 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   We had a party of 10 and 2 babies in our party. We were seated in an area that was fairly private. Everyone enjoyed the nice selection of breakfast/brunch foods available. Our server was very gracious, too. This was a reasonable priced Easter Brunch in fine Marriott fashion. Afterwards, we enjoyed sitting out on the patio overlooking the waterway. Would highly recommend.
   

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5. WR

   WoodlandsResident

   Caraibi1 recensione

   1.0

   Visitato il giorno 31 marzo 2024

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 5
   4. Atmosfera 1

   This is my first and only review I've ever left on open table - normally I don't leave bad reviews for anything. (I will only leave a review if it's positive). However, in this case, I don't want anyone else to go to Acqua like I did thinking they're going to a nice restaurant only to find out it's "horrible" food. The food was on par with airplane food, only it didn't taste as good. Airplane food is preferable to the food at Acqua. I honestly can't remember the last time I tasted food that bad. Maybe 20 years ago college cafeteria? Even that food wasn't as bad as Acqua. I had made the reservation for a big group thinking it would be a nice meal on the waterway, and I was embarrassed when we started eating. Everyone left food on their plates because it tasted so bad. & it wasn't just one dish; it was everything. Plate after plate. Didn't just apply to one type of food. We had a large group with a huge variety of food and noone wanted to eat it. I apologized to everyone when we left. I should've researched & read reviews, but I see Acqua does not have any reviews (which is why I'm leaving this here - so noone else goes through what I went through). We spent hundreds at this restaurant & gave a 25% tip, did not complain because it's not the fault of the waitstaff. This systemic food issue is an issue higher up the chain. Putting this review here so noone else has to go through that.
   

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