Alloro at The Ritz-Carlton, St. Thomas

Le recensioni di Alloro at The Ritz-Carlton, St. Thomas delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. C

   Cordia VIP

   Naples11 recensioni

   1.0

   Visitato 1 giorno fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 5

   Very slow service, limited menu. Very disappointing
   

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2. E

   Eric VIP

   Charleston31 recensioni

   3.0

   Visitato 3 giorni fa

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 2
   4. Atmosfera 3

   View was great, Bar and bartender was outstanding. From there it went downhill, food was mediocre, sever forgot to order our salads, forgot to bring one of the dinners we ordered and in general was very slow.
   

   Alloro at The Ritz-Carlton, St. ThomasHa risposto 2 giorni fa

   Dear Eric, Thank you for taking the time to share your experience. We're glad to hear you enjoyed the view and had a great experience at the bar—your compliments to our bartender are truly appreciated. However, we’re very sorry to learn that the rest of your dining experience fell short. The delays and missed items are not reflective of the standards we strive to uphold, and we sincerely apologize for the inconvenience. Your feedback has been shared with our team so we can address these issues and improve. We hope to have the opportunity to welcome you back for a much better experience in the future. Best Regards, The Alloro Team
   

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3. K

   Kathleen VIP

   Milwaukee1 recensione

   5.0

   Visitato il giorno 4 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Eating at the Alloro Restaurant at the Ritz-Carlton was an amazing experience! Our waitress LaToya was the best waitress I have ever had! The restaurant was beautiful, the food was delicious, and the service was wonderful!
   

   Alloro at The Ritz-Carlton, St. ThomasHa risposto 2 giorni fa

   Dear Kathleen, Thank you for sharing such kind and enthusiastic feedback! We're thrilled to hear that your experience at Alloro was exceptional and that LaToya made such a lasting impression with her outstanding service. We'll be sure to pass along your wonderful compliments to her and the rest of the team. We're so glad you enjoyed the beautiful setting and delicious food, and we look forward to welcoming you back again soon! Best Regards, The Alloro Team
   

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4. R

   Roger VIP

   Cincinnati25 recensioni

   5.0

   Visitato il giorno 3 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Had a fantastic birthday dinner. I wish I could remember the name of our server because she was outstanding. Her timing and spacing was perfect. The wine was chilled appropriately and my 2 old fashioned cocktails were delicious. We shared a Caesar salad and we both ordered pizzas. Good portions so we had plenty to take back to our room. The dessert was excellent as well. 5 STARS all the way. Highly recommend.
   

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   Alloro at The Ritz-Carlton, St. ThomasHa risposto 2 giorni fa

   Dear Roger, Thank you so much for your wonderful review! We're honored you chose to celebrate your birthday with us and thrilled to hear it was such a memorable experience. We're especially pleased that your server made such a positive impression—your kind words will be shared with our team to help identify and recognize her outstanding service. From the cocktails to the dessert, it’s great to know everything exceeded expectations. We truly appreciate your recommendation and look forward to welcoming you back for another five-star experience! Best Regards, The Alloro Team
   

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5. J

   Jason

   Richmond2 recensioni

   3.0

   Visitato il giorno 1 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 4

   Pizza is NOT good! Dinner took was way too long! Service staff never checked in after food was delivered.
   

   Alloro at The Ritz-Carlton, St. ThomasHa risposto 2 giorni fa

   Dear Jason, Thank you for sharing your feedback. We're sorry to hear that your dining experience did not meet expectations. We sincerely apologize for the delay in service and the lack of follow-up after your meal was served. Your comments have been shared with our team to ensure we address these concerns and make the necessary improvements. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future. Best regards, The Alloro Team
   

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6. H

   Heather

   New Orleans2 recensioni

   5.0

   Visitato il giorno 31 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   What a beautiful experience. The service and food were superb.
   

   Alloro at The Ritz-Carlton, St. ThomasHa risposto 2 giorni fa

   Dear Heather, Thank you for your wonderful feedback! We're so glad to hear you had a beautiful experience and that both the service and food exceeded your expectations. We look forward to welcoming you back again soon! Best Regards, The Alloro Team
   

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7. K

   Karen

   Greater Boston6 recensioni

   5.0

   Visitato il giorno 26 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We enjoyed our meals very much. The portions were much bigger than I thought they would be. For appetizers the meatballs and Cesar salad were very good and plenty to share. We ordered the gnocchi and rigatoni meals and they were delicious! Our server was so friendly and totally on top of everything. Would recommend!
   

   Alloro at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 27 marzo 2025

   Dear Karen, Thank you for the wonderful review! We're so glad to hear you enjoyed your meals, from the generous appetizers to the delicious entrées. It's great to know that the portion sizes exceeded expectations and that your server provided attentive and friendly service. We truly appreciate your recommendation and look forward to welcoming you back soon! Best Regards, The Alloro Team
   

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8. L

   Lyn

   New York68 recensioni

   4.0

   Visitato il giorno 20 marzo 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 4

   We were there 30 years ago and went back to see what’s changed. Still a lovely property. Not much of a view. They valet parked our car for free and took us to restaurant on a golf cart. The staff here is the best trained we’ve seen on island. Very friendly and helpful. The dinner service was slow, but that was ok. Food was pretty good. Be sure to ask for tap water if you don’t want bottled.
   

   Alloro at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 20 marzo 2025

   Dear Lyn, Thank you for returning after 30 years and sharing your experience with us! We’re delighted to hear that you still find our property lovely and that our team’s hospitality stood out during your visit. We appreciate your feedback regarding the dinner service and will take it into account as we strive to enhance every guest’s experience. It’s wonderful to know you enjoyed the convenience of our valet service and golf cart transportation. We hope to welcome you back again in the future! Best Regards, The Alloro Team
   

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9. E

   Emily VIP

   Jacksonville1 recensione

   5.0

   Visitato il giorno 18 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Gorgeous setting, great service, delicious food. We sat on the patio and enjoyed dining al fresco.
   

   Alloro at The Ritz-Carlton, St. ThomasHa risposto 2 giorni fa

   Dear Emily, Thank you for the lovely feedback! We're delighted to hear you enjoyed the gorgeous setting, attentive service, and delicious food. Dining al fresco on the patio is such a special experience, and we're glad it added to your visit. We look forward to welcoming you back soon! Best regards, The Alloro Team
   

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10. J

    Jennifer

    Louisville5 recensioni

    5.0

    Visitato il giorno 16 marzo 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Our server was exactly what we were hoping for. I don’t remember her name but she has black hair with highlights with her hair in a bun I believe. Perfect night
    

    Alloro at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 20 marzo 2025

    Dear Jennifer, Thank you for your kind words! We're thrilled to hear that your experience was exactly what you were hoping for. We'll be sure to share your compliments with our team, and if you'd like, we'd be happy to pass along your praise to your server as well. We look forward to welcoming you back for another perfect night! Best Regards, The Alloro Team
    

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