Bacchanalia

Le recensioni di Bacchanalia delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. G

   Giorgia

   Londra1 recensione

   2.0

   Visitato il giorno 8 dicembre 2024

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 3
   4. Atmosfera 5

   Location da sogno! Il posto bellissimo, peccato per il cibo. In una location del genere ti aspetti di pagare un certo tipo di conto, peccato che il cibo non sia all’altezza. I ragazzi in sala cercano di fare il possibile per garantire un bel servizio, ma i tavoli sono così vicini tra loro che fanno fatica a muoversi e a fare le loro performance. Tutti i piatti vengono portarti su un gueridon, e da lì spiegati al tavolo. Tuttavia, proprio per la mancanza di spazio, non possiamo apprezzarle completamente: le spiegazioni sono fatte alle nostre spalle e velocemente perché c’è fretta di liberare il corridoio per far passare gli altri camerieri o le persone. Tra l’altro portare sul gueridon cibo da scatoletta non lo rende meno brutto: i sottaceti incontentabili! Insomma ti promettono cibo italiano, ma di italiana c’è solo la playlist musicale, quello sicuramente piacevole. Lo sconsiglio.
   

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2. OT

   Utente OpenTable

   New York1 recensione

   2.0

   Visitato il giorno 28 aprile 2023

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 4

   Orrenda. Solo un bel posto, mi aspettavo di più…..
   

   BacchanaliaRisposta inviata il giorno 12 ottobre 2023

   Hi Opentable Diner, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.If you would like to elaborate on your review, please send your feedback to the below address feedback@bacchanalia.co.uk Kind Regards Clinton Guest Relations Bacchanalia
   

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3. R

   Reshma

   Londra14 recensioni

   5.0

   Visitato 4 giorni fa

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Bacchanalia exceeded my expectations! The service was incredible and the reception staff made a point to remember our names. We were floored by the immense beauty of the restaurant and in awe of how opulent the decor was. From the ceilings, to the bar and bathroom. Staff were attentive and gave us some complimentary shots to start us off. I would highly recommend for an occasion. My personal favourite dish was the sausage starter.
   

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   BacchanaliaHa risposto 1 giorno fa

   Thank you so much for your wonderful review! We’re absolutely delighted to hear that Bacchanalia exceeded your expectations. Our team takes great pride in creating a memorable experience for every guest, and it’s fantastic to know that our reception staff, attentive service, and stunning décor left such an impression. We’re also thrilled you enjoyed the complimentary shots and the sausage starter—it’s a favourite of ours too! We truly appreciate your recommendation and look forward to welcoming you back for another special occasion. Kind Regards Clinton Head of Guest Relations Bacchanalia
   

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4. OT

   Utente OpenTable

   Londra1 recensione

   3.0

   Visitato 6 giorni fa

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 5

   It was good, however they were quite rude and forceful about photos in the main dining room with flash on. It is extremely dark in there and After paying so much money for food, I should be able to take at least 3/4 photos with flash on so I can acc capture the experience I paid for.
   

   BacchanaliaHa risposto 1 giorno fa

   Thank you for taking the time to rate us! We very much look forward to welcoming you back again to Bacchanalia. Kind Regards Clinton Head of Guest Relations Bacchanalia
   

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5. J

   Julia

   Toronto1 recensione

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great service, excellent food the restaurant ambience and aesthetics were magnificent.
   

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6. D

   Desi

   Londra5 recensioni

   3.0

   Visitato 6 giorni fa

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   A very unique experience that takes you back in time. The décor and the staff’s clothing complemented each other perfectly. The food was well-cooked and nicely presented, and the waiters were kind and helpful. That being said, I still wouldn’t recommend it or go again. We were a group of three and shared bread and octopus along with a bottle of Greek wine (£75). For the main course, we ordered Leg of Lamb with side dishes—potatoes and grilled vegetables. For dessert, we had pineapple brûlée and pistachio cheesecake. The total bill was £480. For such an expensive meal, customers should be allowed to relax and enjoy their time. Instead, we were rushed after just 1 hour and 40 minutes, being told that our table was booked for someone else and that we had only 15 minutes left. We had to choose our desserts while still eating our main course, finish our wine immediately, and rush through our meal. By the time we finished, our desserts were already waiting for us, and the next group had arrived. I refuse to pay such a high price in the future only to be treated this way. A restaurant of this caliber should ensure that customers are satisfied and happy to return, rather than making them feel rushed. I ended up with stomach pain all night because I had to eat so quickly. Very disappointing. Customers should stop supporting restaurants that treat them this way. I have traveled all over the world, and London is the only place where I have been told to leave after two hours.
   

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   BacchanaliaHa risposto 1 giorno fa

   Thank you for taking the time to share your detailed feedback. We’re delighted that you appreciated the unique atmosphere, carefully curated décor, and the quality of our food and service. However, we’re truly sorry to hear that you felt rushed during your visit. It’s never our intention to make guests feel anything less than comfortable and valued. We completely understand how important it is to be able to relax and enjoy a special dining experience, and we’ll be reviewing your comments with our team to ensure we improve in this area. We truly appreciate your honest feedback and would love the opportunity to welcome you back in the future for a more enjoyable and seamless experience. Kind Regards Clinton Head of Guest Relations Bacchanalia
   

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7. T

   Tayfun

   Londra1 recensione

   1.0

   Visitato 7 giorni fa

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 4

   It is not nice at all to be told to leave the bill on the table while we are drinking our tea and eating our dessert. It was annoying that the waiter kept telling us to get up.
   

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8. OT

   Utente OpenTable

   Londra1 recensione

   3.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 5

   The Seafood pasta was not good and it didn’t have much seafood and Pasta was not cooked and sauce was not tasty, i had to request them to change for another dish citing above reasons which they did kindly without any extra charge
   

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9. K

   Kyla

   Londra1 recensione

   4.0

   Visitato il giorno 14 marzo 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 5

   Bacchanalia London: Stunning Ambience, Inconsistent Experience Bacchanalia is undeniably a visually stunning restaurant with an opulent atmosphere that makes for a fun night out. However, while the setting is impressive, the overall experience left much to be desired. The food was hit or miss—my fish dish lacked seasoning and depth of flavour, while my friend thoroughly enjoyed her lamb chops. Service was another weak point. The sommelier was unhelpful and dismissive, insisting we order a dark liquor-based drink special despite us clearly stating our preference for light spirits. When my friend, feeling pressured, ordered it and we later sent it back, the sommelier’s frustration was obvious. The arrival experience was also disappointing. Despite having a reservation, our table wasn’t ready on time, and we were directed to wait at the bar—only to find there were no seats available. We had to keep an eye out ourselves for open spots, and our table wasn’t ready for at least 15 minutes past our booking time. Additionally, while the bartenders encouraged us to return after dinner, we were surprised to find that the bar closes at the same time as the restaurant (around midnight), which felt unusually early for a venue of this calibre. Ultimately, Bacchanalia is worth visiting for the ambience and a drink, but the food and service didn’t live up to expectations. I’d likely return for the setting, but not for a full dining experience.
   

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   BacchanaliaHa risposto 1 giorno fa

   Thank you for sharing your experience with us. We’re delighted to hear you enjoyed the stunning ambiance and opulent setting of Bacchanalia, but we’re sorry that certain aspects of your visit fell short of expectations. Your feedback on the food, service, and arrival experience is invaluable, and we will certainly take it into account as we continue to refine our guest experience. We would love the opportunity to welcome you back and provide an evening that fully meets your expectations. If you do choose to visit us again, please let us know—we’d be happy to make sure your next experience is a memorable one for all the right reasons. Kind Regards Clinton Head of Guest Relations Bacchanalia
   

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10. J

    James VIP

    Londra3 recensioni

    5.0

    Visitato il giorno 14 marzo 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    First class setup, staff, food, wine and ambience.
    

    BacchanaliaHa risposto 7 giorni fa

    Thanks for the 5 star rating. We look forward to your next visit with us. Kind Regards Clinton Head of Guest Relations Bacchanalia
    

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