Bar Louie - Hampton

Le recensioni di Bar Louie - Hampton delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. D

   Denita

   Richmond3 recensioni

   1.0

   Visitato 4 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   Had reservations got there in time waited to be seat for almost 10min. Nobody came to seat us. Had to ask a waitress to be seated. Waited at the table for 10 minutes or more and nobody came to say anything. Other people came in and had to wait to be seated which nobody came to help them either and several people left . We got up and left and nobody acknowledged us or those that waited . Did not expect this to be this way. Poor service
   

   Bar Louie - HamptonHa risposto 1 giorno fa

   Denita - Thank you for bringing this to our attention, and we’re truly sorry for the experience you had. Being left waiting—especially with a reservation— is not reflective of the service we aim to provide. We understand how frustrating this must have been, and we sincerely apologize. I have sent an email to you which will allow me to look into your visit further and make this right. Sincerely, Lori / Bar Louie Guest Relations.
   

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2. DS

   DaveS

   Chicago2 recensioni

   5.0

   Visitato il giorno 8 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 4

   Great food. Good beer selection. Could use some quieter tables.
   

   Bar Louie - HamptonRisposta inviata il giorno 10 marzo 2025

   Hello Dave - Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our food and beer selection. We understand that the noise level in our restaurant can sometimes be high, and we appreciate your understanding. Your feedback is valuable to us as we strive to provide the best possible experience for our guests. We look forward to welcoming you back to Bar Louie - Hampton soon!
   

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3. S

   ShaRhonda

   Washington DC1 recensione

   5.0

   Visitato il giorno 22 febbraio 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   Bar Louie in Hampton is a nice setting for business meals, casual dates and meet ups. The food was delicious but my only gripe is I want my spinach dip with my chips. Thank you for your service! Olivia was awesome.
   

   Bar Louie - HamptonRisposta inviata il giorno 1 marzo 2025

   ShaRonda - Thank you for your kind words! We're so glad you enjoyed the setting and found it great. We appreciate your feedback about the spinach dip—we’ll be sure to share it with our team! It’s also wonderful to hear that Olivia took great care of you. We’ll make sure she gets the recognition she deserves. We look forward to welcoming you back soon!"
   

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4. J

   Jonathan

   Richmond12 recensioni

   3.0

   Visitato il giorno 17 febbraio 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 2

   It was good if you want basic bar food. Homemade chips were a plus. Like most franchise restaurants we are looking at 15 to 20 sandwiches which I cannot blame on Louie. Service was good but the atmosphere from staff to patrons was just a bit too far on the grungy side. I would go elsewhere if I had my druthers. Sorry Louie.
   

   Bar Louie - HamptonRisposta inviata il giorno 22 febbraio 2025

   Hello Jonathan, Thank you for your feedback. We're glad to hear that you enjoyed our homemade chips and found our service good. We're sorry to hear that our atmosphere didn't meet your expectations, and we appreciate your honesty. We strive to create a warm and inviting atmosphere for all our guests. We hope to have the opportunity to welcome you back soon for a more relaxed and enjoyable dining experience. Could you please forward a copy of this review—along with the bar location details to the email I will send in my next email to you. This will help me look into the matter further for you – Thank you,Lori
   

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5. S

   Sharon

   Richmond1 recensione

   2.0

   Visitato il giorno 25 gennaio 2025

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 2

   Was there to celebrate a birthday and was disappointed. Our server was great but she was “wearing too many hats” and as a result, our experience suffered. She took our orders and the food was brought out to us as follows, 1 person received her wings, 5-6 minutes later, the 2nd person received her spicy chicken sandwich (it was fried in old oil and looked burnt, 3rd person received her order, salmon sliders, 3-4 minutes later, 4th/5th person ordered the same thing, burgers and fries, 4th person received her order next and the 5th person(birthday girl) waited so long to get her order that guests 1-4 shared their meals with her. Very disappointed in the service and quality of the food was fair. I will not be returning to this place.
   

   Bar Louie - HamptonRisposta inviata il giorno 27 gennaio 2025

   Sharon - We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

   1 persona ha trovato utile questa recensione