Benihana - Addison Walk

3.8

3,8

686 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

25 gen 2025

19:00

Prenotato 43 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(469) 893-4486
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Sale per eventi privati
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

Posizione
5000 Belt Line Rd, Ste 600, Dallas, TX 75254
Quartiere
Dallas Nord / Addison
Parking details
Nessuno
Altro
Bar con licenza liquori, Birra, Cocktail, Consegna a domicilio, Da asporto, Happy Hour, Non fumatori, Notturno, Opzioni senza glutine, Vino

Cosa dicono 686 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.8

3,8 in base alle valutazioni recenti

4,2Cibo
3,7Servizio
3,9Atmosfera
3,6Rapporto qualità-prezzo

Rumorosità • Moderata

686 Recensioni

A
Angela
VIP
Baja California
3 recensioni
2.0
3 recensioni
Visitato oggi
1. Complessivo 2
2. Cibo 2
3. Servizio 2
4. Atmosfera 2
This was a complete disappointment. It was a busy night but they only had 1 bartender. It took forever to get a drink. Once we were seated it took a long time for our waiter to serve us. Long wait for the table experience with a chef. Food was ok. I will not go back very poorly run.
È utile?
A
ANGELA
Dallas
2 recensioni
4.0
2 recensioni
Visitato 1 giorno fa
1. Complessivo 4
2. Cibo 4
3. Servizio 4
4. Atmosfera 5
My husband and I really love Benihana's and have been celebrating my husband and friends birthday's for years, even when there was only 2 locations in the Dallas metroplex. I like that the chef's still do all of the tricks to make it fun and all the interaction with the chef/server's that try to make it special. However, he entertainment value is not enough to compensate for the cost of eating there any longer.. We ordered 3 meals with shrimp fried rice, no alcohol, no appetizer's, and extra bowl of shrimp fried rice for the birthday boy, and the tab was over $200! Of course the birthday coupon took $30 off, but no alcohol, no appetizer's, nothing extra a bowl of shrimp fried rice!! Make it make sense?!! I would hate to have to give up on this tradition because my family loves Benihana's, but we are about to become retiree's and I'm concerned that we may not be able to enjoy this like we used too. So, please think about including maybe a senior menu or possibly maybe even lowering prices a little.. especially since we're all afraid of how "new government regime" may affect every American's pocket book. Thank you for following up and listening.
È utile?
S
Samantha
Chicago
5 recensioni
2.0
5 recensioni
Visitato 6 giorni fa
1. Complessivo 2
2. Cibo 5
3. Servizio 2
4. Atmosfera 2
Very disorganized! Our reservation noted that we were not doing hibachi, but I guess the host didn’t get the memo. She made us wait 15 minutes because she thought we were waiting for hibachi. We eventually sat at the bar, but the bar was full of dirty plates and dishes from the previous guests. Our bartender was STRESSED. She was manning the whole restaurant by herself. There were plenty of servers around, but most of them were standing around and talking to each other.
Benihana - Addison WalkHa risposto 4 giorni fa
Hello Samantha, Thank you for taking the time to share your experience at Benihana - Addison Walk. We are truly sorry to hear about your wait time and the disorganization during your visit. We understand how frustrating that must have been for you and your party. We take pride in our service and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make it right. Best regards, Benihana - Addison Walk Management Team
È utile?
W
Wilson
Dallas
1 recensione
2.0
1 recensione
Visitato 6 giorni fa
1. Complessivo 2
2. Cibo 4
3. Servizio 1
4. Atmosfera 2
The food was very good however the service was terrible. Even with a reservation we had to wait 35 minutes to be seated. After that it took a long time for the food and service to begin.
Benihana - Addison WalkHa risposto 5 giorni fa
Hello Wilson, We're really sorry to hear about your experience at Benihana - Addison Walk. We always aim to deliver a great experience, and we regret that we didn't meet your expectations in this instance. We understand how frustrating waiting can be and we sincerely apologize for the inconvenience caused. We're taking your feedback on board and will use it to improve our service speed. We hope you'll give us another chance to show you the high standard of service we're known for. Best wishes, The Management Team
È utile?
A
Alice
VIP
Dallas
7 recensioni
2.0
7 recensioni
Visitato 6 giorni fa
1. Complessivo 2
2. Cibo 3
3. Servizio 1
4. Atmosfera 1
I recommend not going to Benihana on the weekend. Way too crowded and they clearly don’t have enough wait staff. We went the entire meal without anything to drink. They finally gave us a refill when all of the food was gone. I ordered chicken. It was severely over cooked. The rest of the food was ok but when the main isn’t good it overshadows everything else.
Benihana - Addison WalkHa risposto 4 giorni fa
Thanks for the review, Alice. We're truly sorry to hear that your experience at Benihana - Addison Walk didn't meet your expectations. We understand your frustration about the crowded conditions and the lack of drink service during your visit. We're also sorry to hear about the overcooked chicken. We strive to provide our guests with a memorable dining experience and it sounds like we fell short this time. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to make it right in the future.
È utile?
S
Steven
Dallas
1 recensione
3.0
1 recensione
Visitato il giorno 17 gennaio 2025
1. Complessivo 3
2. Cibo 3
3. Servizio 1
4. Atmosfera 4
The service left us with a poor experience at the end. Everything was ok, but at the end we had issues with our waitress, when we asked for the ice cream at the end since its included with our course, she started giving a speech to one of my friends that simply asked about it that they were too busy and that she would have to do too many trips to just put the order since they did not have enough people, we told her that we didn't mind waiting or taking it to go, she never put the order in, we went to ask the front desk, when the manager came to resolve the issue, he mentioned that the waitress said that we didn't want the ice cream anymore and that she didn't know why we were waiting. This was after 30 min of wait time for just ice cream. At the end they tried to resolve it, but it was just poor taste what we had to go through just for something that was already included on our course.
Benihana - Addison WalkHa risposto 5 giorni fa
Hey Steven, We're really sorry to hear about your recent experience at Benihana - Addison Walk. It's unfortunate to hear that the service did not meet your expectations and the issues you encountered. We strive to provide excellent service to all our guests and it seems we fell short this time. We understand your frustration and we apologize for any inconvenience caused. We're taking your feedback seriously and will address this internally to prevent such issues in the future. We hope you'll give us another chance to serve you better. Best, The Management Team
È utile?
L
Laura
VIP
Charlotte
171 recensioni
3.0
171 recensioni
Visitato il giorno 17 gennaio 2025
1. Complessivo 3
2. Cibo 2
3. Servizio 2
4. Atmosfera 3
We went in at 5:15 on Friday & sat at the bar. We were only 2 of 5 people at the bar, with no one sitting at the bar tables, and the restaurant was not yet busy. We ordered fairly quickly, knowing it would be getting busy. It was difficult to get the bartender’s attention & he kept disappearing. Neither appetizer came out before our entrees. The edamame finally came after we asked about it, as it had been sitting in the server area waiting to be picked up. The potstickers never came, and we had to ask to have them removed from the bill. The chicken fried rice was ok. Veggie fried rice was not even “fried”, it was mostly white & clumpy, barely warm, with no flavor. The hibachi veggies were a plate full of barely cooked onions & zucchini, swimming in grease. Just gross. This was our 3rd or 4th time here, and although none of our visits were great, this was definitely the worst. We had high hopes as we have had great experiences at their other locations, but for all of the options in the area, we will likely not be back here.
Benihana - Addison WalkHa risposto 5 giorni fa
Thanks for the review, Laura. We're truly sorry to hear that your experience at Benihana - Addison Walk didn't meet your expectations. We apologize for the delays you experienced with our service and the quality of our food. Your feedback is invaluable to us as we strive to improve with each and every visit. We're glad to hear that you've enjoyed our other locations, and we hope to have the opportunity to impress you in the future. Best regards, Benihana - Addison Walk Management Team
È utile?
K
Kendra
Dallas
40 recensioni
4.0
40 recensioni
Visitato il giorno 15 gennaio 2025
1. Complessivo 4
2. Cibo 5
3. Servizio 4
4. Atmosfera 5
The food was great. Danny was a very good chef. The service as a whole was good, but it took over 20 minutes after we were finished to check out our bill. We were also sitting at the grill for at least 10 minutes before anyone came over. I love the restaurant but the whole experience takes entirely too long. Word of advice, go before you’re starving because you’re going to wait a while to eat. The whole process took 2 hours.
Benihana - Addison WalkRisposta inviata il giorno 17 gennaio 2025
Thanks for the feedback, Kendra. We're glad to hear that you enjoyed the food at Benihana - Addison Walk. However, we're sorry to hear about the wait time you experienced after your meal was done. We understand how frustrating that can be and we're working on improving our service times. We appreciate your patience and understanding. We hope to serve you again soon, and provide a much smoother dining experience. Best, The Management Team
È utile?
J
John
Dallas
1 recensione
5.0
1 recensione
Visitato il giorno 12 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Very good food great people good atmosphere definitely going back
Benihana - Addison WalkRisposta inviata il giorno 13 gennaio 2025
Thanks for the feedback, John! We're thrilled to hear that you enjoyed the food and found our team to be great. It's wonderful to know that our atmosphere added to your positive experience at Benihana - Addison Walk. We're delighted that you're planning to return and we look forward to serving you again soon. Best regards, The Management Team
È utile?
D
David
VIP
Dallas
29 recensioni
5.0
29 recensioni
Visitato il giorno 11 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Nice place to celebrate something special. The chefs at the tables are very entertaining. Food tastes great.
Benihana - Addison WalkRisposta inviata il giorno 14 gennaio 2025
Thanks for visiting us, David! We're thrilled to hear that you enjoyed celebrating a special occasion with us at Benihana - Addison Walk. It's wonderful to know that our chefs made your visit enjoyable and that you found the food to be delicious. Your kind words mean a lot to us. We look forward to welcoming you back soon.
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FAQ

Benihana - Addison Walk offre il servizio da asporto, che puoi ordinare chiamando il ristorante al numero (469) 893-4486.

Benihana - Addison Walk è stato valutato con 3,8 stelle da 686 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

25 gen 2025

19:00

Prenotato 43 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Addison Walk

5000 Belt Line Rd, Ste 600, Dallas, TX 75254

Sale del ristorante

Informazioni aggiuntive

Quartiere
Dallas Nord / Addison
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Nessuno
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Altro
Bar con licenza liquori, Birra, Cocktail, Consegna a domicilio, Da asporto, Happy Hour, Non fumatori, Notturno, Opzioni senza glutine, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(469) 893-4486
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Sale per eventi privati
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

Benihana - Addison Walk

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Menu

Cosa dicono 686 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Addison Walk offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Addison Walk?

Benihana - Addison Walk accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive