Benihana - Addison Walk

3.9

3,9

673 recensioni

Fino a 30 $

Giapponese

Effettua una prenotazione

2 persone

9 gen 2025

19:00

Prenotato 16 volte oggi

Adatto ai gruppi
Ottimo per un'occasione speciale
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Numero di telefono
(469) 893-4486
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Sale per eventi privati
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

Posizione
5000 Belt Line Rd, Ste 600, Dallas, TX 75254
Quartiere
Dallas Nord / Addison
Parking details
Nessuno
Altro
Bar con licenza liquori, Birra, Cocktail, Consegna a domicilio, Da asporto, Happy Hour, Non fumatori, Notturno, Opzioni senza glutine, Vino

Cosa dicono 673 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.9

3,9 in base alle valutazioni recenti

4,3Cibo
3,9Servizio
4Atmosfera
3,7Rapporto qualità-prezzo

Rumorosità • Moderata

673 Recensioni

N
Nicholas
Dallas
3 recensioni
1.0
3 recensioni
Visitato 3 giorni fa
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 1
TERRIBLE EXPERIENCE, Our waiter literally only took our order. Which took him 25 minutes to even come over to the table. And then left all of our dishes & didn’t even offer to refill our water once.forgot 3 things we ordered.And the cook was insanity obnoxious. Dropped plates and on my girlfriend multiple times throughout the whole dinner. Asking very personal questions and making very racial and inappropriate jokes while children were present at the table. Honestly this was the most disappointing birthday dinner of my entire life.And it used to be my tradition.But after this dinner it will definitely be the last time I ever eat at this Benihana’s.
Benihana - Addison WalkHa risposto 2 giorni fa
Hi Nicholas! We are truly sorry to hear about your recent experience at our restaurant, especially on such an important occasion as your birthday. What you described is unacceptable and far below the standard of service we strive to provide to all our guests. Please accept our sincerest apologies for the delays in service, the lack of attentiveness from your waiter, and the inappropriate behavior you encountered during your visit. This is not reflective of the welcoming and respectful atmosphere we aim to create. Thank you for bringing this to our attention, we hope to have the chance to serve you better in the future. Sincerely, The Management Team
È utile?
J
Joaquin
Dallas
4 recensioni
2.0
4 recensioni
Visitato 4 giorni fa
1. Complessivo 2
2. Cibo 5
3. Servizio 1
4. Atmosfera 2
Our cook Gio was awesome our waitress not so much never got drink refills never even came back after the first round of drinks
Benihana - Addison WalkHa risposto 3 giorni fa
Thanks for the feedback, Joaquin. We're sorry to hear that your experience at Benihana - Addison Walk didn't meet your expectations. We strive to provide excellent service and it's clear we fell short this time. We appreciate your feedback about the drink service and we assure you that we will look into this matter. We hope to have the opportunity to serve you better in the future.
È utile?
C
Choyce
Dallas
2 recensioni
5.0
2 recensioni
Visitato 4 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Very busy but great service they worked really hard to take care of us!
Benihana - Addison WalkHa risposto 3 giorni fa
Thanks for the review, Choyce! We're thrilled to hear that you enjoyed your experience at Benihana - Addison Walk. It's great to know that our team worked hard to provide great service and that we lived up to your expectations. We look forward to your next visit. Best, The Management Team
È utile?
P
Paul
Dallas
10 recensioni
4.0
10 recensioni
Visitato 6 giorni fa
1. Complessivo 4
2. Cibo 5
3. Servizio 3
4. Atmosfera 4
I was trying to get a couple of drinks from the bar before the end of Happy Hour. It took the bartender 25 minutes to prepare them. I was the only one at the bar at the time of my order. I shared my concern with the manager and he went to help the bartender it the drinks still took long. My two drinks were not comped, not cool. Food, chef and server were amazing!! It was a very inconvenient way to begin the evening, since it meant time away from my family waiting for drinks. Why didn’t I order the drinks from our table? I was told, by our server, that the Happy Hour specials were only good at the bar. This is a silly policy!
Benihana - Addison WalkHa risposto 3 giorni fa
Hello Paul, We're really sorry to hear about your experience at Benihana - Addison Walk. We understand how frustrating it can be to wait for drinks and we apologize for the inconvenience caused. We also regret that you felt your concerns weren't addressed properly. We're glad to hear that you enjoyed the food and found our service amazing. We appreciate your feedback and will definitely take it into consideration to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
È utile?
D
David
VIP
Dallas
11 recensioni
1.0
11 recensioni
Visitato il giorno 1 gennaio 2025
1. Complessivo 1
2. Cibo 5
3. Servizio 1
4. Atmosfera 1
We had reservations, but were finally seated about an hour and a half later. After getting a table, it took another hour for the cook to show up. After the cook showed up and the food started coming out, we finally received our salads and soups towards the end of the dinner. At the end, it took another 30 minutes to get to-go boxes and get our bill paid. Thanks to the cook “Manny” for doing a good job cooking and even helped us with the service to get us basic things like utensils, drinks , salads and even to-go boxes. The waiter was nice, but seemed overwhelmed with the multiple tables he was trying to serve. Same thing for the bar service, very nice but overwhelmed. After 1 year, we decided to give this place a second chance, and were equally disappointed. We spent almost $400 when you add the bar service since we had such a long wait with appetizers and drinks. How are you going to make this right, Benihana- Addison? If you ask me, I would like a full refund!
Benihana - Addison WalkHa risposto 1 giorno fa
Thanks for the feedback, David. We're sorry to hear that your experience at Benihana - Addison Walk didn't meet your expectations. We understand that waiting can be frustrating and we're sorry for the delays you experienced during your visit. We strive to provide prompt service and we apologize for any inconvenience caused. We're also sorry to hear about the confusion with your waiter. We take your comments seriously and will use them to improve our service. We hope you'll give us another chance to provide you with the high-quality dining experience that Benihana- Addison Walk is known for.
È utile?
K
Kiran
Los Angeles
2 recensioni
1.0
2 recensioni
Visitato il giorno 1 gennaio 2025
1. Complessivo 1
2. Cibo 3
3. Servizio 2
4. Atmosfera 3
I made a reservation for 7:30. It was me, my husband and my 3 year old. Tell me why they said it would be an 1.5hr wait. Why take reservations? When I explained I have my 3 year old, I can’t wait. They had zero remorse. I even asked why take more reservations than what you can accommodate, they blamed open table. Tacky.
Benihana - Addison WalkHa risposto 1 giorno fa
Thanks for the feedback, Kiran. We're truly sorry to hear about your experience at Benihana - Addison Walk. We understand your frustration regarding the wait time and the reservation system. We aim to provide a comfortable and enjoyable environment for all our guests, and it seems we fell short this time. Your comments have been noted and will be addressed with our team. We hope to have another chance to provide you with a better experience in the future.
È utile?
V
Viren
VIP
Dallas
1 recensione
3.0
1 recensione
Visitato il giorno 1 gennaio 2025
1. Complessivo 3
2. Cibo 4
3. Servizio 4
4. Atmosfera 4
Very long wait time despite having reservations. Otherwise great experience.
Benihana - Addison WalkHa risposto 1 giorno fa
Hi Viren, Thank you for taking the time to review your experience at Benihana - Addison Walk. We're glad to hear that you had a great experience and enjoyed your meal. We apologize for the wait time despite your reservations and appreciate your patience. Your feedback is valuable to us as we strive to improve our service. We hope to welcome you back soon for an even better experience. Best regards, The Management Team
È utile?
M
Moriah
Los Angeles
2 recensioni
3.0
2 recensioni
Visitato il giorno 1 gennaio 2025
1. Complessivo 3
2. Cibo 4
3. Servizio 3
4. Atmosfera 3
Wait over 1 hour for our reservation. Ended up being in the restaurant for over 3 hours
Benihana - Addison WalkHa risposto 1 giorno fa
Hello Moriah, We're truly sorry to hear about your experience at Benihana - Addison Walk. We understand how frustrating it can be to wait for a reservation and the length of time you were seated. We always aim to provide a comfortable dining experience for our guests, and we regret that we fell short this time. We appreciate your patience and your feedback, as it helps us improve. We hope you'll give us another chance to make your next visit a more pleasant one. Best regards, The Management Team
È utile?
A
Ashley
Oklahoma City
3 recensioni
2.0
3 recensioni
Visitato il giorno 1 gennaio 2025
1. Complessivo 2
2. Cibo 2
3. Servizio 2
4. Atmosfera 2
They sat us an hour later than our reserved time. Food show was bare minimum with little engagement with group. Drinks took 30 min to reach our table.
Benihana - Addison WalkHa risposto 1 giorno fa
Thanks for the review, Ashley. We're sorry to hear that your experience at Benihana - Addison Walk didn't meet your expectations. We understand how frustrating it can be when your dining time is not honored and we apologize for the delay. We're also sorry to hear that you found our food and drinks to be lacking. Your feedback is invaluable to us and we'll definitely use it to improve. We hope you'll give us another chance to impress you in the future.
È utile?
J
Joseph
VIP
Dallas
6 recensioni
3.0
6 recensioni
Visitato il giorno 29 dicembre 2024
1. Complessivo 3
2. Cibo 4
3. Servizio 2
4. Atmosfera 2
The good: the chef was great, the food was very good. The not so great: our server was good at first, but increasingly grew absent and towards the end of the experience stopped bussing our plates and acted surprised and a bit bothered when we asked for the ice cream and tea that was included in our dinner… also he charged us incorrectly and acted bothered to fix it. Not sure if he was having a bad night, but we were kinda disappointed.
Benihana - Addison WalkHa risposto 1 giorno fa
Thanks for the review, Joseph. We're glad to hear that you enjoyed the chef and the food at Benihana - Addison Walk. However, we're sorry to hear about the service you received during your visit. We strive to provide excellent service to all of our guests and it seems we fell short during your visit. We appreciate your feedback and will certainly address this with our team. We hope to have the opportunity to serve you again and provide a better experience.
È utile?

FAQ

Benihana - Addison Walk offre il servizio da asporto, che puoi ordinare chiamando il ristorante al numero (469) 893-4486.

Benihana - Addison Walk è stato valutato con 3,9 stelle da 673 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

9 gen 2025

19:00

Prenotato 16 volte oggi

Ordina a domicilio o da asporto

Mappa Google per Benihana - Addison Walk

5000 Belt Line Rd, Ste 600, Dallas, TX 75254

Sale del ristorante

Informazioni aggiuntive

Quartiere
Dallas Nord / Addison
Orari di apertura
Lun–Gio, Dom 11:00–22:00 Ven, Sab 11:00–23:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Nessuno
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Altro
Bar con licenza liquori, Birra, Cocktail, Consegna a domicilio, Da asporto, Happy Hour, Non fumatori, Notturno, Opzioni senza glutine, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(469) 893-4486
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Sale per eventi privati
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

Benihana - Addison Walk

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Menu

Cosa dicono 673 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Addison Walk offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Addison Walk?

Benihana - Addison Walk accetta prenotazioni al momento?

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive