Benihana - Boca Raton, FL

Le recensioni di Benihana - Boca Raton, FL delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. OT

   Utente OpenTable

   New York1 recensione

   5.0

   Visitato il giorno 11 marzo 2023

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Siamo state a cena da Benihana Boca Raton, la location è molto carina ed accogliente, il cibo è ottimo e il rapporto qualità prezzo molto buono. Consiglio!
   

   Benihana - Boca Raton, FLRisposta inviata il giorno 16 marzo 2023

   We appreciate your kind words and we're glad to learn your experience was a positive one. We look forward to serving you again soon!
   

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2. GT

   GiovanniT VIP

   West Palm Beach5 recensioni

   3.0

   Visitato il giorno 22 gennaio 2022

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 1

   A strip mall Benihana.
   

   Benihana - Boca Raton, FLRisposta inviata il giorno 24 gennaio 2022

   Dear GiovanniT We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
   

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3. OT

   Utente OpenTable VIP

   New York3 recensioni

   2.0

   Visitato il giorno 23 marzo 2025

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 1

   Food was mediocre, service very slow noise level was extremely high.
   

   Benihana - Boca Raton, FLHa risposto 6 giorni fa

   Dear Guest! We're really sorry to hear about your experience at Benihana - Boca Raton, FL. We always aim to deliver a great experience, and we're disappointed to know that we didn't meet your expectations this time. We take your feedback seriously and will use it to make necessary improvements. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

   1 persona ha trovato utile questa recensione

4. OT

   Utente OpenTable VIP

   New York8 recensioni

   1.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 3

   It was a party of 9 people with 6 bills, 5 of which were overcharged, wrong items charged, some food never came but still charged. It was unbelievably unprofessional. The manager was correcting everything. I, personally, was overcharged $30 on $70 order). CRAZY
   

   Benihana - Boca Raton, FLHa risposto 7 giorni fa

   Dear Guest! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Boca Raton, FL. It's clear that we fell short of our usual standards during your visit. We take your comments about the billing and the quality of our food and service very seriously and we'll address these issues with our team. We hope to have another opportunity to provide a better dining experience for you and your party. Best regards, The Management Team
   

   1 persona ha trovato utile questa recensione

5. C

   Cynthia VIP

   West Palm Beach7 recensioni

   5.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Jean and Marley were great. Food was yummy! Flavored lemonades were so good.
   

   Benihana - Boca Raton, FLHa risposto 7 giorni fa

   Thanks for the review, Cynthia! We're thrilled to hear that you and your family enjoyed your visit to Benihana - Boca Raton, FL. It's wonderful to know that you enjoyed our flavorful lemonades and found great value in our meals. We strive to provide the best food and service to our valued guests like you. We look forward to welcoming you back soon!
   

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6. J

   Joe

   West Palm Beach1 recensione

   1.0

   Visitato il giorno 20 marzo 2025

   1. Complessivo 1
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 5

   Terrible, the staff was sloppy, we had a 7pm reservation didn’t see the “chef” until 8:45.The steak must of bit all of 4 ounces. Terrible experience
   

   Benihana - Boca Raton, FLRisposta inviata il giorno 22 marzo 2025

   Thanks for the review, Joe. We're truly sorry to hear about your experience at Benihana - Boca Raton, FL. We always strive to provide our guests with exceptional service and quality food, and it's clear we fell short during your visit. We apologize for the delay in serving your order and the under-sized steak. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to make it right. Best regards, The Management Team
   

   1 persona ha trovato utile questa recensione

7. N

   Ninka VIP

   Denver22 recensioni

   1.0

   Visitato il giorno 20 marzo 2025

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 3

   I come to Benihana‘s all the time, but this time was completely different.  I have requested one of my regular cooks and they said that would be fine but when he comes to the table, it’s not the cook that I requested.  Due to failure to communicate they gave the cook I requested to another table. Also, the food was not as good this time and nobody seemed to care.
   

   Benihana - Boca Raton, FLHa risposto 4 giorni fa

   Hi Ninka, We're really sorry to hear about your recent experience at Benihana - Boca Raton, FL. It's disappointing to hear that we weren't able to meet your expectations this time, especially with your regular request and the lack of communication about your chef. We strive to provide excellent service and food, and it's clear we fell short. We appreciate your feedback and will certainly look into this matter to ensure it doesn't happen again. We hope you'll give us another chance to serve you better. Best, The Management Team
   

   1 persona ha trovato utile questa recensione

8. P

   Peter VIP

   West Palm Beach15 recensioni

   5.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great food and wonderful service. Great anytime you want a show and good food
   

   Benihana - Boca Raton, FLRisposta inviata il giorno 17 marzo 2025

   Dear Peter! Thank you for your kind words! We're so glad you enjoyed the food and service. It's always our goal to provide a fun and delicious experience, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another great meal and show soon! 🍣🔥😊
   

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9. A

   Adam

   Fort Lauderdale7 recensioni

   4.0

   Visitato il giorno 15 marzo 2025

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 3

   The service was really slow. The chef was nice, but didn't put on any show and the place smelled terrible.
   

   Benihana - Boca Raton, FLRisposta inviata il giorno 18 marzo 2025

   Dear Adam, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We appreciate your kind words about the chef, but we regret that the service was slow and the atmosphere wasn't up to par. Your comments are valuable, and we hope to improve in these areas. We hope you'll consider giving us another chance in the future.
   

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10. OT

    Utente OpenTable

    New York7 recensioni

    1.0

    Visitato il giorno 15 marzo 2025

    1. Complessivo 1
    2. Cibo 2
    3. Servizio 1
    4. Atmosfera 2

    I have my reservation at 6pm they seat us around 6:15 it was 6:45 and no one was serving us, they just left my family in a table and when we asked they said next chef was coming to us but 2 chefs came out to other tables. Service was super bad. I really regret my decision to go there. I loved Benihana but this location is a disaster
    

    Benihana - Boca Raton, FLRisposta inviata il giorno 17 marzo 2025

    Dear Guest, We're very sorry for the delay and the lack of attention to your table. That’s not the experience we want for our guests, and we understand your frustration. We appreciate you bringing this to our attention, and we’ll be addressing it with our team to ensure better service. We truly regret that this visit didn’t meet your expectations, especially as a Benihana fan. We’d love the opportunity to make things right if you choose to give us another chance. Thank you for your honest feedback.
    

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