Benihana - Chicago, IL

3.9

3,9

2530 recensioni

Fino a 30 $

Giapponese

Benihana - Chicago, IL

3,9

Fino a 30 $

Giapponese

Centro / Loop

Effettua una prenotazione

2 persone

16 dic 2024

19:00

Prenotato 53 volte oggi

Adatto ai gruppi
Ottimo per un'occasione speciale
Atmosfera vivace

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Orari di apertura
Lun, Mar, Dom 11:00–23:00 Mer, Gio 11:00–22:00 Ven, Sab 11:00–00:00
Numero di telefono
(312) 780-3110
Sito web
https://www.benihana.com/
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Sale per eventi privati
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Posizione
875 N Michigan Ave, # GP03, Chicago, IL 60611
Quartiere
Centro / Loop
Traversa
John Hancock Center
Parking details
Parcheggio in strada
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Patio/Posti all'aperto, Patio/Posti all'aperto, Stanza Privata, Vegana, Vino

Cosa dicono 2.530 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.9

3,9 in base alle valutazioni recenti

4,2Cibo
4,1Servizio
4Atmosfera
3,8Rapporto qualità-prezzo

Rumorosità • Moderata

2.530 Recensioni

FH
FalynnH
Chicago
10 recensioni
3.0
10 recensioni
Visitato il giorno 19 febbraio 2018
1. Complessivo 3
2. Cibo 3
3. Servizio 3
4. Atmosfera 3
Mediocre service.
È utile?
N
Natalia
Los Angeles
2 recensioni
1.0
2 recensioni
Visitato 1 giorno fa
1. Complessivo 1
2. Cibo 5
3. Servizio 1
4. Atmosfera 5
While the food was good and the show that comes with it was really entertaining, we had to wait an hour to get the table we MADE A REAERVATION FOR. The front house guy was extra rude and I really question whether he should have that function as his attitude was unacceptable. When I went to ask how much longer we would have to wait for the table that we had reserved after 30 minutes of waiting patiently, he said that if i don’t like to wait that much I can always eat at the bar. Will not be coming back to be treated this way.
Benihana - Chicago, ILHa risposto oggi
Thanks for the review, Natalia. We're glad to hear that you enjoyed the food and entertainment at Benihana - Chicago. However, we're truly sorry to hear about your experience with the reservation. We understand how frustrating it can be to wait for a table, especially when you've made a reservation, and we apologize for any discomfort caused. We assure you that this is not the standard of service we aim to provide. Your feedback is important to us and we will certainly look into this matter. We hope you'll give us another chance to serve you better in the future.
È utile?
E
Erik
Las Vegas
3 recensioni
5.0
3 recensioni
Visitato 4 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Experiencing this place during the holiday season was very nice decorations and scenery. Just made the whole experience even more.
È utile?
J
Jenny
Chicago
8 recensioni
5.0
8 recensioni
Visitato il giorno 8 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
We loved our experience and especially our chef Sergio was outstanding. He gave special attention to our toddler and the food was amazing! We will be back!
Benihana - Chicago, ILHa risposto 6 giorni fa
Thanks for the feedback, Jenny! We're thrilled to hear that you and your family had a fantastic time at Benihana - Chicago. It's wonderful to know that our team was able to provide outstanding service and that you enjoyed our food. We're especially glad you felt the value was worth it! We can't wait to welcome you back for another memorable experience.
È utile?
S
Simon
Los Angeles
3 recensioni
vip
2.0
3 recensioni
Visitato il giorno 8 dicembre 2024
1. Complessivo 2
2. Cibo 4
3. Servizio 3
4. Atmosfera 3
8pm reservation on Saturday night. Was told they were 40 mins behind. Got seated at 9:35pm. Waited almost another hour for chef to show up. Was 11:00pm before we got food. We walked out an 8:00pm reservation at 11:50pm. Hostess desk was overwhelmed. Management was clueless. Bad experience.
Benihana - Chicago, ILHa risposto 7 giorni fa
Hey, Simon! We're truly sorry to hear about your recent experience at Benihana - Chicago. We understand how frustrating it can be to wait for a long time, especially when you've made a reservation. We apologize for the inconvenience you experienced, especially with the timing of the service. Your feedback is invaluable to us as we strive to improve our service. We're taking your comments into account and hope to serve you better in the future. Best, The Management Team
È utile?
C
Carey
Greater Boston
1 recensione
1.0
1 recensione
Visitato il giorno 8 dicembre 2024
1. Complessivo 1
2. Cibo 4
3. Servizio 1
4. Atmosfera 1
Even with a reservation we waited nearly 2 hours to get seated and get our food.
È utile?
m
mark
Indiana
3 recensioni
1.0
3 recensioni
Visitato il giorno 8 dicembre 2024
1. Complessivo 1
2. Cibo 5
3. Servizio 1
4. Atmosfera 3
Good food, great show by the chef but completely overshadowed by 1hr 15 minute wait for a table after making a reservation, little to no communication as to when we would be seated and not even a free drink for the inconvenience
Benihana - Chicago, ILHa risposto 7 giorni fa
Thanks for the review, Mark! We're thrilled to hear that you enjoyed our food and the chef's show at Benihana - Chicago. However, we're truly sorry to hear about the long wait you experienced and the lack of communication about your reservation. We understand how frustrating that can be, especially when you've made a reservation. We appreciate your patience and understanding, and we're glad to hear that you enjoyed the food. We hope to have the opportunity to serve you better in the future.
È utile?
D
Donna
Oklahoma City
1 recensione
2.0
1 recensione
Visitato il giorno 6 dicembre 2024
1. Complessivo 2
2. Cibo 2
3. Servizio 4
4. Atmosfera 4
We had reservations 2 hours before a show. Because it took so long to seat us and get the service started, I realized we weren’t going to have time to enjoy dinner and get to our show on time. I told the wait staff and offered to leave but they assured me they’d have us out in 45 minutes. We only had time to enjoy 1/3 of what we ordered. The steak was served, the rice was ready as we were putting our coats on to leave and the scallops weren’t even cooking yet. We were charged for the entire meal and it would have been great customer service to at least offer a discount since we notified the staff, were assured we had time for our meal and was only served 1/3 of it.
Benihana - Chicago, ILHa risposto 7 giorni fa
Thanks for the review, Donna! We're truly sorry to hear about your recent experience at Benihana - Chicago. It's clear that we didn't meet your expectations, especially regarding the timing of your reservation and the quality of your meal. We understand how frustrating this must have been for you, and we sincerely apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with the quality experience you deserve.
È utile?
B
Bruce
Hawaii
1 recensione
1.0
1 recensione
Visitato il giorno 30 novembre 2024
1. Complessivo 1
2. Cibo 4
3. Servizio 1
4. Atmosfera 4
Normally this Benihana location is good but last visit they really dropped the ball on service. Slow and uncaring all night. Other groups had the same poor experience. Complaints to the manager were met with indifference, which was probably the most frustrating part.
Benihana - Chicago, ILRisposta inviata il giorno 2 dicembre 2024
Dear Bruce! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
È utile?
M
Michelle
Los Angeles
1 recensione
1.0
1 recensione
Visitato il giorno 30 novembre 2024
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
Worst restaurant experience I’ve ever had. Manager Lance horribly rude. I will post a full fledge review on TikTok and Google. This was my granddaughters 5th birthday and we made reservations for 6:30 pm, arrived at 6:15, and we were not seated until 7:25 pm. I should state the other quests at our table, strangers to us, basically stated to the manager your service has been poor and you really need to step up your game. I cannot detail every thing that went on here but I will never return.
Benihana - Chicago, ILRisposta inviata il giorno 2 dicembre 2024
Hey Michelle! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
È utile?

FAQ

Benihana - Chicago, IL offre la consegna in collaborazione con Postmates e Uber Eats.

Benihana - Chicago, IL è stato valutato con 3,9 stelle da 2530 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Benihana - Chicago, IL

3,9

Fino a 30 $

Giapponese

Centro / Loop

Effettua una prenotazione

2 persone

16 dic 2024

19:00

Prenotato 53 volte oggi

Ordina a domicilio o da asporto

875 N Michigan Ave, # GP03, Chicago, IL 60611

Sale del ristorante

Informazioni aggiuntive

Traversa
John Hancock Center
Quartiere
Centro / Loop
Orari di apertura
Lun, Mar, Dom 11:00–23:00 Mer, Gio 11:00–22:00 Ven, Sab 11:00–00:00
Prezzo
Fino a 30 $
Tipi di Cucina
Giapponese
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio in strada
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Altro
Bar con licenza liquori, Bar/Lounge, Birra, Cocktail, Consegna a domicilio, Happy Hour, Non fumatori, Opzioni senza glutine, Patio/Posti all'aperto, Patio/Posti all'aperto, Stanza Privata, Vegana, Vino

Sito web
https://www.benihana.com/
Numero di telefono
(312) 780-3110
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Sale per eventi privati
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

Benihana - Chicago, IL

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive

Menu

Cosa dicono 2.530 persone

Valutazione complessiva e recensioni

FAQ

Benihana - Chicago, IL offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Benihana - Chicago, IL?

Benihana - Chicago, IL accetta prenotazioni al momento?

Benihana - Chicago, IL

Effettua una prenotazione

Ordina a domicilio o da asporto

Sale del ristorante

Informazioni aggiuntive