Benihana - Las Vegas Strip, NV

Le recensioni di Benihana - Las Vegas Strip, NV delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. OT

   Utente OpenTable

   New York5 recensioni

   4.0

   Visitato il giorno 10 agosto 2019

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 5

   Divertente sopratutto per i bambini. Qualità del cibo discreta
   

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2. G

   Garren

   Phoenix1 recensione

   2.0

   Visitato oggi

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   We made a reservation and still waited almost 2 hours
   

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3. C

   Cynthia

   Sacramento1 recensione

   2.0

   Visitato 1 giorno fa

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   We waited over two hours to be seated. Our food was cold. They forgot my sister-in-law‘s order.
   

   Benihana - Las Vegas Strip, NVHa risposto oggi

   Dear Cynthia, We’re deeply sorry for your disappointing experience. Waiting over two hours to be seated, receiving cold food, and having an order forgotten is unacceptable. We understand how frustrating and frustrating this must have been for you and your party. This is not the standard we strive for, and we truly regret that we fell short during your visit. Your feedback is invaluable, and we’ll address these issues with our team to ensure this doesn’t happen again. Thank you for sharing your experience, and we hope you’ll give us another chance to provide the quality service you deserve.
   

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4. OT

   Utente OpenTable

   Orange County3 recensioni

   4.0

   Visitato 1 giorno fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   I want to thank our server Karen - she did a phenomenal job and our two chefs - Ryan and I can’t remember the other one’s name - but he was great! The one negative was that the wait time was beyond too long, as we had an 8 PM reservation, checked in at 7:40 PM, and were not seated until around 8:45 PM. But our servers, chefs, and of course the delicious food made up for the long wait! 
   

   Benihana - Las Vegas Strip, NVHa risposto oggi

   Dear Guest, Thank you for sharing your experience! We’re thrilled to hear that Karen, Chef Ryan, and the other chef made your visit special and that you enjoyed the delicious food. However, we sincerely apologize for the long wait despite your 8 PM reservation. We understand how frustrating that can be and appreciate your patience. Your feedback is valuable, and we’ll work on improving our reservation process to ensure a smoother experience. We truly appreciate your kind words and hope to welcome you back for another amazing meal with excellent service!
   

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5. OT

   Utente OpenTable

   Los Angeles1 recensione

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   As a long time Benihana customer, last night was one of the best experiences I’ve had. They were crazy busy but the staff was doing their best. Our chef Eric was amazing, best food we’ve had & made the experience special. Along with the host (don’t recall her name) but I left my card there & called me to let me know.
   

   Benihana - Las Vegas Strip, NVHa risposto oggi

   Dear Guest, Thank you for sharing such a wonderful experience! We're thrilled to hear that Chef Eric made your visit special with amazing food and entertainment. It's fantastic that our host went above and beyond to return your card—our team truly strives to provide exceptional service, even on busy nights. We greatly appreciate your loyalty as a long-time Benihana guest and are so glad your recent visit was one of your best. We look forward to welcoming you back for another incredible experience soon! 😊🔥🍣
   

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6. OT

   Utente OpenTable

   New Orleans1 recensione

   1.0

   Visitato 1 giorno fa

   1. Complessivo 1
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 1

   We had reservations for 6:45 and waited a hour and 10 min before sitting at a table . We then had a waiter who we had to find and came to tell us he would be back in 15 min to take an order . The hostess were laughing and or getting an attitude about the fact that we were waiting a hour to get seated and had a party bus waiting on us outside .
   

   Benihana - Las Vegas Strip, NVHa risposto oggi

   Dear Guest, We sincerely apologize for the long wait and the service you experienced during your visit. This is not the level of hospitality we strive for, and we understand how frustrating it must have been, especially with your party bus waiting. We take your feedback seriously and will address these concerns with our team to ensure better service in the future. We’d love the opportunity to make this right—please reach out to us so we can personally apologize and improve your next visit. Thank you for your feedback.
   

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7. OT

   Utente OpenTable VIP

   Los Angeles1 recensione

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Best Benihana show I’ve seeen since the last time I came to this location A+
   

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8. P

   Peter

   Las Vegas7 recensioni

   3.0

   Visitato 1 giorno fa

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 2
   4. Atmosfera 4

   Okay meal. Didn’t get a drink until meal almost over. Didn’t get our white rice at all. Wagyu steak was overcooked. Entire experience seemed rushed. I’ve been going to Benihana’s since the 1970s in San Francisco. This one was disappointing.
   

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9. s

   scotth

   Las Vegas28 recensioni

   3.0

   Visitato 2 giorni fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 4

   Cooking presentation was very underwhelming in comparison to other locations
   

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10. t

    todd VIP

    Cincinnati4 recensioni

    1.0

    Visitato 3 giorni fa

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 2
    4. Atmosfera 3

    Our cook was the worst. Every thing cooked was burnt and very salty. Chicken was very dry and steak were very over cooked. OI will never go back. ur reservation was for 7 PM and we got seated. We did not get our soup and salads until 8:15. Just planned sucked……
    

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