BJ's Restaurant & Brewhouse - Mentor

4.0

82 recensioni

Fino a 30 $

Americana

Effettua una prenotazione

2 persone

23 nov 2024

19:00

Prenotato 5 volte oggi

Atmosfera vivace
Adatto ai bambini
Ideale per le birre artigianali

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

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Informazioni aggiuntive

Stile
Cucina informale
Prezzo
Fino a 30 $
Tipi di Cucina
Americana, Barbecue, Pizzeria
Orari di apertura
Lun–Mer, Dom 11:00–23:00 Sab 11:00–00:00
Numero di telefono
(440) 276-1360
Sito web
http://www.bjsrestaurants.com/
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Dress code
Abbigliamento Casual

Posizione
7880 Mentor Ave, Mentor, OH 44060-5513
Quartiere
Mentor
Parking details
Parcheggio Pubblico
Altro
Accesso per disabili, Bar con licenza liquori, Bar/Lounge, Birra, Caminetto interno, Cocktail, Consegna a domicilio, Da asporto, Happy Hour, Non fumatori, Notturno, Opzioni senza glutine, Patio/Posti all'aperto, Patio/Posti all'aperto, Porta il tuo vino, Senza diritto di tappo, Stanza Privata

Cosa dicono 82 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.0

4 in base alle valutazioni recenti

4,1Cibo
4Servizio
3,9Atmosfera
3,8Rapporto qualità-prezzo

Rumorosità • Moderata

82 Recensioni

D
Donna
Cleveland
1 recensione
2.0
1 recensione
Visitato 6 giorni fa
1. Complessivo 2
2. Cibo 2
3. Servizio 2
4. Atmosfera 1
Tables and seats were wet when seated. Asked waitress to dry off but she didn’t do a very good job so we used table napkins to dry completely. Manager came over and said he would do it. Then one of the four meals was cold when served. Sent it back to warm it up but we finally asked the manager to check on it . By the time he brought it to our table, the three of us were finished with our meal. One of our meals was supposed to be grilled fish taco and it came out as breaded fish. The manager did not charge for the one meal that came out late. Just frustrating exp.
BJ's Restaurant & Brewhouse - MentorHa risposto 5 giorni fa
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Mentor restaurant.
È utile?
S
Sharon
Cleveland
2 recensioni
4.0
2 recensioni
Visitato il giorno 10 ottobre 2024
1. Complessivo 4
2. Cibo 5
3. Servizio 3
4. Atmosfera 5
Food is always great as usual which is why we come back. The service however wasn't the greatest this time around, we had a baby with us and the waitress hardly came around. As a party of only 4 adults + 1 baby and a reservation I think it's unacceptable for us to be there for just over 2 hours.. Then to be given the bill & not come back, I had to go find someone to close it out they proceeded to go look for the waitress for us.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 13 ottobre 2024
Sharon, thanks for your feedback! We're thrilled you enjoy our food, but we’re sorry to hear about the service experience. Your comments are valuable, and we’ll address this with our team to ensure improvements. We appreciate your continued support and hope to serve you better next time!
È utile?
C
Celia
Charleston
1 recensione
3.0
1 recensione
Visitato il giorno 1 settembre 2024
1. Complessivo 3
2. Cibo 3
3. Servizio 3
4. Atmosfera 4
The food is okay. The pizookies are honestly the best part and the drinks were good. The Sals chicken was a lackluster in flavor- it honestly tasted like boiled chicken prisoners would eat. Burgers are good, I’d stick with fried foods if I were coming back. The service was okay. He seemed nice but like we were an inconvenience being there.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 3 settembre 2024
Thanks for your feedback, Celia! We're glad you enjoyed the pizookies and drinks. We're sorry to hear the chicken didn’t meet your expectations and appreciate your thoughts on service. Your insights help us improve, and we hope to impress you more on your next visit!
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M
Michelle
Cleveland
1 recensione
5.0
1 recensione
Visitato il giorno 24 agosto 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Our waitress E made our night fantastic!! She was kind, personable, funny and made great suggestions for food choices.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 28 agosto 2024
Thanks for the wonderful feedback, Michelle! We’re thrilled to hear that our waitress made your night special with her great service and suggestions. We’ll be sure to pass on your kind words to her. Looking forward to welcoming you back soon for another fantastic experience!
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B
Brenda
Cleveland
1 recensione
2.0
1 recensione
Visitato il giorno 24 agosto 2024
1. Complessivo 2
2. Cibo 4
3. Servizio 2
4. Atmosfera 3
Took an hour to get our food. Waited far too long.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 28 agosto 2024
Hi Brenda, we apologize for the long wait you experienced. Your feedback is important to us, and we're actively working to improve our service speed. Thank you for sharing your thoughts, and we hope to provide you with a better experience next time.
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C
Christy
Detroit
84 recensioni
vip
5.0
84 recensioni
Visitato il giorno 25 luglio 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 4
I had the chicken salad with strawberries and my partner had the jambalaya. Both were very tasty selections. I thought the beers were on the pricey side. Our server, Laura, was a hoot and we enjoyed our conversation with her. I'd come back again.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 27 luglio 2024
Thank you for this kind review, Christy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
È utile?
JS
JoeS
Cleveland
83 recensioni
4.0
83 recensioni
Visitato il giorno 16 giugno 2024
1. Complessivo 4
2. Cibo 3
3. Servizio 4
4. Atmosfera 4
Way to much batter on calamari & fish & chips meals!!! Santa Fe salad greens were bland (limp & tasteless) & chicken was mediocre!!!
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 18 giugno 2024
Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
È utile?
OT
Utente OpenTable
Cleveland
1 recensione
5.0
1 recensione
Visitato il giorno 24 maggio 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Although I was running a little late, my table was ready when I got there. My waitress was AWESOME
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 30 maggio 2024
Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
È utile?
OT
Utente OpenTable
Cleveland
1 recensione
4.0
1 recensione
Visitato il giorno 12 maggio 2024
1. Complessivo 4
2. Cibo 4
3. Servizio 5
4. Atmosfera 4
Our food was very good. The Salmon and shrimp tacos.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 14 maggio 2024
Thanks so much for your feedback about our food! It's always good to hear that we're making our guests happy. We look forward to seeing you again soon!
È utile?
DK
DawnK
Chicago
65 recensioni
vip
1.0
65 recensioni
Visitato il giorno 20 aprile 2024
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 2
Incredibly disappointing experience. We were seated 25 minutes after our reservation despite there being tables available. What we later learned is that although not terribly busy, they only had 3 staff working the kitchen so they were trying to slow seating of people. We waited 25 minutes for chip and spinach dip, and our meals took an hour to deliver - half of the food was cold. Supervisor came to our table several times to tell us it was almost ready but that wasn’t the case. The chicken tortilla soup was nothing like pictured on the website and they forgot the avocado. My husbands steak had great flavor but was as cold as a stone by the time it arrived. Two people in our party of 8 joined us a bit late - they also waited over an hour for wings and a hamburger. By the time it arrived, they had to pack it up to go. Our waitress was friendly but never cleared plates; they kept piling up and I had to take them to a wait station. The bill came and I saw we were being overcharged for four drinks - charged for doubles when singles were ordered. At this point I decided to speak to the manager. He apologized for the food being so late and said he would comp the two meals that had to be packed up to go, and he would fix the drink pricing and comp the chips and dip. Nice gesture and appreciated but really was overdue as nothing was offered but excuses until I complained. He did take off the food as promised but only fixed the pricing on one of four drinks. I let it go as frankly we needed to get out of there. $14.25 for a Tito’s and soda!! We were there for 3 full hours and spent close to $400. Total rip off.
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FAQ

BJ's Restaurant & Brewhouse - Mentor offre il servizio da asporto, che puoi ordinare chiamando il ristorante al numero (440) 276-1360.

BJ's Restaurant & Brewhouse - Mentor è stato valutato con 4 stelle da 82 utenti OpenTable.

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2 persone

23 nov 2024

19:00

Prenotato 5 volte oggi

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Mappa Google per BJ's Restaurant & Brewhouse - Mentor

7880 Mentor Ave, Mentor, OH 44060-5513

Informazioni aggiuntive

Quartiere
Mentor
Orari di apertura
Lun–Mer, Dom 11:00–23:00 Sab 11:00–00:00
Prezzo
Fino a 30 $
Tipi di Cucina
Americana, Barbecue, Pizzeria
Stile
Cucina informale
Dress code
Abbigliamento Casual
Parking details
Parcheggio Pubblico
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Altro
Accesso per disabili, Bar con licenza liquori, Bar/Lounge, Birra, Caminetto interno, Cocktail, Consegna a domicilio, Da asporto, Happy Hour, Non fumatori, Notturno, Opzioni senza glutine, Patio/Posti all'aperto, Patio/Posti all'aperto, Porta il tuo vino, Senza diritto di tappo, Stanza Privata

Sito web
http://www.bjsrestaurants.com/
Numero di telefono
(440) 276-1360

BJ's Restaurant & Brewhouse - Mentor

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Informazioni aggiuntive

Menu

Cosa dicono 82 persone

Valutazione complessiva e recensioni

FAQ

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