BJ's Restaurant & Brewhouse - Mentor

3.4

3,4

88 recensioni

Fino a 30 $

Americana

Effettua una prenotazione

2 persone

14 mar 2025

23:30

Prenotato 7 volte oggi

Ideale per il brunch
Adatto ai bambini
Adatto ai gruppi

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Informazioni aggiuntive

Posizione
7880 Mentor Ave, Mentor, OH 44060-5513
Numero di telefono
(440) 276-1360
Prezzo
Fino a 30 $
Tipi di Cucina
Americana, Barbecue, Pizzeria
Orari di apertura
Lun–Gio, Dom 11:00–23:00 Ven, Sab 11:00–00:00
Dress code
Abbigliamento Casual
Parking details
Parcheggio Pubblico
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Delivery & takeout
Ordina direttamente

Cosa dicono 88 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

3.4

3,4 in base alle valutazioni recenti

3,4Cibo
3,8Servizio
3,7Atmosfera
3,1Rapporto qualità-prezzo

Rumorosità • Moderata

Molto apprezzato per

Cleveland / Akron / Canton
Ideale per il brunch
Cleveland / Akron / Canton
Adatto ai bambini
Cleveland
Ideale per il brunch
Cleveland
Adatto ai bambini

88 Recensioni

R
Renee
Cleveland1 recensione
2.0
Visitato il giorno 25 febbraio 2025
1. Complessivo 2
2. Cibo 1
3. Servizio 4
4. Atmosfera 4
Food is overpriced cafeteria food. Boneless wings came out with no sauce my sons burger was like a hockey puck
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 27 febbraio 2025
Hi Renee. We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
È utile?
A
Adrain
Cleveland3 recensioni
5.0
Visitato il giorno 15 febbraio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
I arrived wit reservations..only waited 5 mins and was seated ..service was amazing food came out in timely manner...and tasty..prices was a little pricey..but over all I will be back
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 16 febbraio 2025
Thanks for sharing your experience, Adrain! We're thrilled to hear you enjoyed the service and food. We appreciate your feedback on pricing and look forward to welcoming you back for another great meal soon!
È utile?
T
Travis
Columbus2 recensioni
1.0
Visitato il giorno 15 febbraio 2025
1. Complessivo 1
2. Cibo 1
3. Servizio 3
4. Atmosfera 1
Valentine's Day dinner , we made reservations for 730 for a party of 5 . We did not get seated until 750. When the food arrived 40 minutes after the order was taken , IT WAS COLD! My daughter's mini corn dogs were FROZEN STILL! OVERALL TERRIBLE EXPERIENCE EVEN CONSIDERING THE BUSIER THAN USUAL . MY FIRST TIME WAS AND WILL BE MY LAST TIME AT THIS ESTABLISHMENT
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 16 febbraio 2025
Thank you for sharing your experience Travis. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
È utile?
B
Bryan
Cleveland1 recensione
1.0
Visitato il giorno 8 febbraio 2025
1. Complessivo 1
2. Cibo 3
3. Servizio 1
4. Atmosfera 3
One of the worst dining experiences we have ever had and our last 4 months ago was pretty bad. My wife's food was burnt after 40 mins of waiting for our food. Then to fix it after another 30 min wait (over an hour for a med. Temp cheeseburger and fries) we it took it to go. Since everyone one else was done. The only manager visit was when our food was literally delivered, no chance to try, and she wanted to know if our food was delicious. Had to ask the mangers name since she would not return your table. Not a care in the world about the anything. This is the second time in a row for an awful experience. Our last visit. I will also share when we ordered there were 10 tables sat in the whole restaurant at 5pm.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 10 febbraio 2025
Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Mentor restaurant. Please allow us a few days to get back to you. Thank you for your review.
È utile?
OT
Utente OpenTable
Cleveland1 recensione
2.0
Visitato il giorno 11 gennaio 2025
1. Complessivo 2
2. Cibo 4
3. Servizio 3
4. Atmosfera 3
We had a few menu problems. They didn't have the beer my friend wanted. Believe me why is this called a brewery if you dont have the beer you want?? They didn't have pork chops I wanted and that was a special this day. They ran out of baked potato. Also was another thing I don't recall right now. We made a reservation and still had to wait. So what is the reason for the reservation?? We had good service and thank God for that!!!! It was not a pleasant visit. You will not be getting a good review in the restaurant magazine. You failed on so many ends. Very discouraged. We will not be back and neither will our friends as well as family. Who knows how many others will not be going from bad reviews.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 13 gennaio 2025
Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
È utile?
A
Anthony
Charleston1 recensione
1.0
Visitato il giorno 24 dicembre 2024
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 3
We never got our food almost 2 hours into the evening. We spoke to the manager when she came around to check on us. She said she was working on things and would return. After 15 minutes of waiting we told her we were leaving. Awful experience all around. Negative three hundred stars.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 26 dicembre 2024
We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurant s.com with the name your review was posted under and that it is about our Mentor restaurant. Please allow us a few days to get back to you. Thank you.
È utile?
D
Donna
Cleveland1 recensione
2.0
Visitato il giorno 17 novembre 2024
1. Complessivo 2
2. Cibo 2
3. Servizio 2
4. Atmosfera 1
Tables and seats were wet when seated. Asked waitress to dry off but she didn’t do a very good job so we used table napkins to dry completely. Manager came over and said he would do it. Then one of the four meals was cold when served. Sent it back to warm it up but we finally asked the manager to check on it . By the time he brought it to our table, the three of us were finished with our meal. One of our meals was supposed to be grilled fish taco and it came out as breaded fish. The manager did not charge for the one meal that came out late. Just frustrating exp.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 18 novembre 2024
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Mentor restaurant.
È utile?
S
Sharon
Cleveland2 recensioni
4.0
Visitato il giorno 10 ottobre 2024
1. Complessivo 4
2. Cibo 5
3. Servizio 3
4. Atmosfera 5
Food is always great as usual which is why we come back. The service however wasn't the greatest this time around, we had a baby with us and the waitress hardly came around. As a party of only 4 adults + 1 baby and a reservation I think it's unacceptable for us to be there for just over 2 hours.. Then to be given the bill & not come back, I had to go find someone to close it out they proceeded to go look for the waitress for us.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 13 ottobre 2024
Sharon, thanks for your feedback! We're thrilled you enjoy our food, but we’re sorry to hear about the service experience. Your comments are valuable, and we’ll address this with our team to ensure improvements. We appreciate your continued support and hope to serve you better next time!
È utile?
C
Celia
Charleston1 recensione
3.0
Visitato il giorno 1 settembre 2024
1. Complessivo 3
2. Cibo 3
3. Servizio 3
4. Atmosfera 4
The food is okay. The pizookies are honestly the best part and the drinks were good. The Sals chicken was a lackluster in flavor- it honestly tasted like boiled chicken prisoners would eat. Burgers are good, I’d stick with fried foods if I were coming back. The service was okay. He seemed nice but like we were an inconvenience being there.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 3 settembre 2024
Thanks for your feedback, Celia! We're glad you enjoyed the pizookies and drinks. We're sorry to hear the chicken didn’t meet your expectations and appreciate your thoughts on service. Your insights help us improve, and we hope to impress you more on your next visit!
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M
Michelle
Cleveland1 recensione
5.0
Visitato il giorno 24 agosto 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Our waitress E made our night fantastic!! She was kind, personable, funny and made great suggestions for food choices.
BJ's Restaurant & Brewhouse - MentorRisposta inviata il giorno 28 agosto 2024
Thanks for the wonderful feedback, Michelle! We’re thrilled to hear that our waitress made your night special with her great service and suggestions. We’ll be sure to pass on your kind words to her. Looking forward to welcoming you back soon for another fantastic experience!
È utile?

FAQ

BJ's Restaurant & Brewhouse - Mentor offre il servizio da asporto, che puoi ordinare chiamando il ristorante al numero (440) 276-1360.

BJ's Restaurant & Brewhouse - Mentor è stato valutato con 3,4 stelle da 88 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

14 mar 2025

23:30

Prenotato 7 volte oggi

Mappa Google per BJ's Restaurant & Brewhouse - Mentor

7880 Mentor Ave, Mentor, OH 44060-5513

Informazioni aggiuntive

Numero di telefono
(440) 276-1360
Prezzo
Fino a 30 $
Tipi di Cucina
Americana, Barbecue, Pizzeria
Orari di apertura
Lun–Gio, Dom 11:00–23:00 Ven, Sab 11:00–00:00
Dress code
Abbigliamento Casual
Parking details
Parcheggio Pubblico
Opzioni di pagamento
AMEX, Discover, Mastercard, Visa
Delivery & takeout
Ordina direttamente

BJ's Restaurant & Brewhouse - Mentor

Effettua una prenotazione

Informazioni aggiuntive

Menu

Cosa dicono 88 persone

Valutazione complessiva e recensioni

Molto apprezzato per

FAQ

BJ's Restaurant & Brewhouse - Mentor offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha BJ's Restaurant & Brewhouse - Mentor?

BJ's Restaurant & Brewhouse - Mentor accetta prenotazioni al momento?

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Informazioni aggiuntive