Black Horse

Le recensioni di Black Horse delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. G

   Gail

   Warwickshire1 recensione

   5.0

   Visitato il giorno 10 gennaio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   My Husband and I have just eaten here, from the moment we arrived we was made to feel welcome Lisa and her team are so friendly. My husband had the Fish & Chips the batter was light & non greasy said it was delicious,I had The Hunters Chicken , the best I have ever had really really good, can highly recommend will definitely be back, probably on a regular basis think we’ve found our favourite place to eat thanks so much guys absolutely loved it Gail Butlin
   

   Black HorseRisposta inviata il giorno 13 gennaio 2025

   Hi Gail, Thank you for sharing your experience with us, we are thrilled to hear that you enjoyed your meal with ourselves and that both yourself and your husband felt welcome. We hope to see you back very soon. Regards Lisa (Publican, The Black Horse)
   

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2. K

   Katen

   Warwickshire2 recensioni

   3.0

   Visitato il giorno 3 gennaio 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 3

   Service was great from bar staff particular the female, but food was average found the fish small and ends of fish not edible. Value for money possibly should be cheaper based on portion size and quality.
   

   Black HorseRisposta inviata il giorno 9 gennaio 2025

   Dear Katen, Thank you for taking the time to share your thoughts following your recent visit to us. I'm delighted to hear you appreciated the service provided by our bar team, especially one of our team members—I'll be sure to pass on your kind words. I'm sorry to learn that you found the portion size of your fish unsatisfactory. However, had this been mentioned during your visit, I would have been happy to address your concerns and ensure your meal met expectations. We hope you'll give us another opportunity to provide you with a more enjoyable experience in the future. Please do not hesitate to let us know of any concerns during your visit next time; our aim is always for guests to leave fully satisfied. Kind regards Lisa (Publican, The Black Horse, Rugby)
   

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3. M

   Mark

   Warwickshire3 recensioni

   5.0

   Visitato il giorno 25 dicembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   It was my first Christmas dinner not at home was a little wary of what to expect. The staff were very friendly and greeted us well. The food was very nice and the portions were spot on. The whole experience was great and we will be back again.
   

   Black HorseRisposta inviata il giorno 31 dicembre 2024

   Dear Mark, Thank you so much for your kind words and review! We're thrilled to hear that you enjoyed your Christmas Day with ourselves. My team will be delighted to know they've made you feel welcome each time. We look forward to seeing you again soon, Happy New Year to you and your family. Best regards, Lisa and The Black Horse Inn Team
   

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4. H

   Howard

   Londra1 recensione

   4.0

   Visitato il giorno 8 dicembre 2024

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 3

   Very friendly pub, decent value. Good location for a halfway meet with family
   

   Black HorseRisposta inviata il giorno 31 dicembre 2024

   Dear Howard, Thank you so much for your kind words and review! We're thrilled to hear that you enjoyed your visit. My team will be delighted to know they've made you feel welcome each time. We look forward to seeing you again soon! Best regards, Lisa and The Black Horse Inn Team
   

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5. M

   Mark

   Warwickshire3 recensioni

   4.0

   Visitato il giorno 1 dicembre 2024

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Very helpful staff the Liverpool fan was very helpful and knowledgeable. Was a part of the meal missing but was fixed very quickly. Now looking forward to our Christmas dinner in a few weeks at the Black Horse
   

   Black HorseRisposta inviata il giorno 31 dicembre 2024

   Hi Mark, Thank you for your kind words! We're thrilled to hear you enjoyed your visit: the team will be chuffed to hear your praise; apologies again for the missed item from your meal, we look forward to seeing you on Christmas Day Cheers, Lisa and The Black Horse Inn Team
   

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6. D

   David

   Warwickshire2 recensioni

   5.0

   Visitato il giorno 8 novembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Excellent food and the young man serving was not only helpful and attentive, but very friendly and welcoming. A very good experience overall.
   

   Black HorseRisposta inviata il giorno 10 novembre 2024

   Hi David, Many thanks for your kind words and for the praise of my staff, which I have passed on on your behalf. We are thrilled that you enjoyed your evening with ourselves and look forward to welcoming you again in the near future. Kind regard Lisa (Publican The Black Horse, Bilton)
   

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7. OT

   Utente OpenTable

   Warwickshire1 recensione

   2.0

   Visitato il giorno 4 giugno 2024

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 3
   4. Atmosfera 2

   Table was nice however difficult for access due to being against the window and high chairs at the other end. No children's cutlery despite having a children's menu, no offer of replacing cutlery after the starters. Service was really slow and the food was cool for some of the meals. Complained about vegetarian sausage and mash as it wasn't cooked.
   

   Black HorseRisposta inviata il giorno 5 giugno 2024

   Hi there, I'm so sorry your visit wasn't perfect! I apologise about the seating & cutlery (you can always request a different table). I'm taking your feedback seriously and fixing the cutlery issue. My records show that your starters arrived within 15 mins, and your mains 20-25 mins later. I understand if it felt longer & apologise for this. During the checkback, our team member was not advised of any concerns regarding food quality or service time. However, I am glad our staff member took the initiative and removed a dessert from your final bill when made aware at the end (rightly so). I hope you'll give us another chance! Kind Regards, Lisa
   

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8. OT

   Utente OpenTable

   Warwickshire1 recensione

   4.0

   Visitato il giorno 12 maggio 2024

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 4

   Lovely Sunday Lunch good choice of veg meat well cooked
   

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9. SR

   SteveR

   Warwickshire1 recensione

   5.0

   Visitato il giorno 24 marzo 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Food is excellent. Service was as expected . Don't want to say to much otherwise everyone will start coming 😆
   

   Black HorseRisposta inviata il giorno 26 marzo 2024

   Hi Steve, many thanks for your wonderful review, it was lovely to see you and your family on Sunday. We hope to see you again soon, Lisa
   

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10. HH

    HayleyH

    Warwickshire1 recensione

    5.0

    Visitato il giorno 9 marzo 2024

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    The food is always good and the staff are friendly.
    

    Black HorseRisposta inviata il giorno 26 marzo 2024

    Hi Hayley, it was lovely to see you both again, many thanks for your great review. Look forward to seeing you again soon, Lisa
    

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