D
David
Seattle1 recensione
Visitato il giorno 20 gennaio 2025
- Complessivo 2
- Cibo 2
- Servizio 2
- Atmosfera 3
Honestly, we were really disappointed with our experience tonight. I would go as far as saying that captain Whidbey is one of my favorite restaurants full stop and definitely one of our favorites on Whidbey.
The property, the experience, the staff, food and drinks are all normally fantastic.
But tonight was a real let down and was even worse as
it was the night we chose to take some of our good friends for the first time.
Service was just average, feeling fairly transactional versus the usually conversational servers. It was slow and we did not feel well looked after.
The food was really poor tonight. Unseasoned brisket (which at $40 you expect to be phenomenal), dry salmon, gritty gnocchi, and the PNE board was much lighter stocked than usual.
Do better please for all our sake!
Captain Whidbey RestaurantRisposta inviata il giorno 21 gennaio 2025Hello David,
I'm disappointed that this is the experience you had with us, and appreciate your loyalty to the restaurant. We strive to do all we can to ensure that quality is not compromised. Levels of business should not interfere with our standards of quality and consistency. These kind of concerns we take to heart, and will use them as opportunities to coach our team and deliver our desired island hospitality.
Thank you for taking the time to write,
Sean Prater
Culinary Director
