Chauncey Social

Le recensioni di Chauncey Social delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. S

   Sue VIP

   Phoenix25 recensioni

   2.0

   Visitato 4 giorni fa

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 3

   4 of us ate dinner . Only one order was correct and appetizers came with dinner. My salad had salmon but it was raw. Another salad came and was supposed to have chicken, and it did not. Sent it back. Wings were ginger flavored but had no flavor. Wedge salads were great. Bill was incorrect but server corrected it.
   

   Chauncey SocialHa risposto 3 giorni fa

   We’re really sorry to hear about the issues with your order and the mix-ups you experienced. We strive for great food and service, and it sounds like we missed the mark during your visit. We appreciate your feedback, and we’re glad the server was able to correct the bill. We hope you’ll give us another chance to provide a better experience next time!
   

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2. T

   Tahlya VIP

   Phoenix64 recensioni

   4.0

   Visitato il giorno 1 marzo 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   We went after 8 on a Friday. It was surprising that it wasn’t really busy. Cool vibe and liked the lounge seating areas. We had appetizers- fried chicken sliders and Philly cheesesteak egg rolls. Both very good. Has the strawberry mule- also good. Would be better as a hangout with friends than dinner date.
   

   Chauncey SocialRisposta inviata il giorno 3 marzo 2025

   Tahlya, thanks for taking the time to share your feedback with us. We're so glad you enjoyed the atmosphere, food, and drinks! We'd love to have you back again with friends for a hangout. Thanks again!
   

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3. r

   rachael

   Phoenix2 recensioni

   4.0

   Visitato il giorno 9 febbraio 2025

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 4

   We went for the Super Bowl. It was good! We chose this place because there were open reservations around 1pm (every other sports bar or place showing the game was booked up) i don’t think it’s a place I’d frequent only because the prices. Overall good experience and the atmosphere was cool!
   

   Chauncey SocialRisposta inviata il giorno 10 febbraio 2025

   Rachael, thanks for spending the Super Bowl with us! We appreciate your feedback and will be sure to pass it along to management to make improvements. We hope you'll visit us again soon!
   

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4. G

   Gina VIP

   Phoenix1 recensione

   3.0

   Visitato il giorno 9 febbraio 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 2

   Beware…on a small piece of paper taped on the wall at the bar it states there will be a 3.5% venue fee added to all checks and a 22% auto gratuity on all checks. Price is subject to change based on special events.
   

   Chauncey SocialHa risposto 3 giorni fa

   Gina, Thank you for your feedback. The venue fee and auto-gratuity are industry standards for many venues like ours, especially during busy times and special events. We always strive for transparency, and these charges are clearly listed for our guests. We appreciate your understanding and hope you had an otherwise great experience with us!
   

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5. S

   SEA VIP

   Phoenix55 recensioni

   4.0

   Visitato il giorno 5 febbraio 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Great burger, great travel, fries, great wedge salad, and great service with bartender Matt and with the female hostess. I would like to see this place get Casa Azul, Plata, and class Azul reposado I went in this evening. They did not have any. They only had the class a school of varietals that were $100 a shot and $400 a shot. But they did not have the Plama or the reposado. I was disappointed and I had to drink Johnny Walker black. I do decide restaurants based on what they have at the bar and I would like to be back if they were to remedy this. I also do a lot of outings on a personal and professional level. I'd like to make this my go to after experiencing it for the first time today.
   

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6. D

   Dan VIP

   Phoenix9 recensioni

   3.0

   Visitato il giorno 19 gennaio 2025

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Went for the UFC fights. Was a great experience, and the food was very tasty.
   

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7. D

   David VIP

   Phoenix4 recensioni

   1.0

   Visitato il giorno 24 dicembre 2024

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 2
   4. Atmosfera 4

   Very very pricey and portions are super small! Not worth the dollars!
   

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8. T

   TAMARA VIP

   Phoenix6 recensioni

   1.0

   Visitato il giorno 1 dicembre 2024

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 3

   I’m not sure if Chauncy’s Social was short staffed that night. Very unusual. I brought a crowd with me from out of town to enjoy this place. It used to be a great place for drinks, music and food. We ended up leaving after 45 minutes of minimal and poor service. Kitchen also closes at 9pm so the website needs to be updated to reflect. Unfortunately, They didn’t even have bandwidth for drinks that night. Maybe next time with better staffing it could get back to the old Chauncey’s
   

   Chauncey SocialRisposta inviata il giorno 4 dicembre 2024

   Tamara, thank you for sharing your feedback. It sounds like your experience fell short of your expectations, and this is not the level of service we aim to provide. We'll be addressing the concerns you raised with our team to make improvements, and we truly appreciate you bringing this to our attention. We'd love the opportunity to make things right. Please feel free to reach out to us directly. We hope to see you again soon. Thanks again.
   

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9. E

   Emily VIP

   Phoenix7 recensioni

   3.0

   Visitato il giorno 30 novembre 2024

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 3

   Food very mediocre for price. Chicken dry on both flat bread and wrap. Annoying how it would go from live sports broadcast to dj music on commercials. No kids menu 🙁.
   

   Chauncey SocialRisposta inviata il giorno 2 dicembre 2024

   Emily, we're sorry to hear that your experience didn't meet expectations. Your feedback about the food is valuable and we'll be sure to pass it along to our team. We're known for our lively breakfast and brunch atmosphere, with DJs playing to keep the energy up. If you're looking for a more relaxed dinning experience, we recommend joining us for dinner instead. We hope you'll consider giving us another try!
   

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10. d

    danielle VIP

    Phoenix11 recensioni

    2.0

    Visitato il giorno 16 novembre 2024

    1. Complessivo 2
    2. Cibo 4
    3. Servizio 1
    4. Atmosfera 4

    WORST SERVICE EVER - very disappointed with server Bree who started out so sweet but clearly showed she has zero customer service skills when she’s wrong. Said one of dishes came with a side - it did not - and literally argued with my friend about removing it from our bill. Who acts that way with a customer?? Charged extra for turning a salad into a wrap, which she suggested, but never said that was extra. Didn’t come back to table for over 40 minutes to get another round of drinks. It just killed the whole vibe.
    

    Chauncey SocialRisposta inviata il giorno 18 novembre 2024

    Danielle, thank you for sharing your feedback, and we're sorry to hear about your experience. This is not the level of service we strive to provide. We will address this with Bree and management to ensure better communication regarding price changes. We hope you'll give us another chance to make things right and provide the positive experience you deserve. Thank you again for taking the time to leave us a review.
    

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