Clay's Kitchen & Bar

4.5

4,5

849 recensioni

da 26 £ a 40 £

Indiana

Effettua una prenotazione

2 persone

19 dic 2024

19:00

Prenotato 5 volte oggi

Ottimo per un'occasione speciale
Tra i migliori del quartiere
Adatto ai gruppi

Welcome to Clay's Kitchen & Bar, and we look forward to serving you.
Our food is modern Hyderabadi cuisine ( a southern region of India) and some exciting small plates from different streets and homes of all the regions of India.

Our food has received praise from Jay Rayner, Grace Dent, William Sitwell, and Tom Parker Bowles and excellent reviews in the Guardian, Observer, and Delicious magazine, among others.

We are also a pub so you can come in for drinks.

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Sale del ristorante

Informazioni aggiuntive

Stile
Cucina informale
Prezzo
da 26 £ a 40 £
Tipi di Cucina
Indiana, Indiana del sud
Orari di apertura
Pranzo Sab 13:00–15:00 Cena Mer, Gio 17:00–23:00 Ven, Sab 17:00–23:30
Numero di telefono
0118 947 6060
Sito web
http://clayskitchen.co.uk/
Opzioni di pagamento
Mastercard, Visa
Dress code
Smart Casual
Executive Chef
Nandana Syamala

Posizione
22-24 Prospect Street, Caversham, Reading, Berkshire RG4 8JG
Quartiere
Reading
Parking details
Parcheggio privato
Altro
Bar con licenza liquori, Birra, Opzioni senza glutine, Vegana, Vino

Cosa dicono 849 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.5

4,5 in base alle valutazioni recenti

4,5Cibo
4,6Servizio
4,1Atmosfera
4Rapporto qualità-prezzo

Rumorosità • Sostenuta

Molto apprezzato per

Berkshire
Innovativo
Berkshire
Cucina salutare
Berkshire
Opzioni vegetariane
Berkshire
Atmosfera vivace
Reading
I più prenotati

849 Recensioni

J
Jenny
Berkshire
5 recensioni
5.0
5 recensioni
Visitato 5 giorni fa
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Fantastic food, service was professional and friendly. Great to have authentic food and veer away from the average selection of dishes.
È utile?
D
Dhirendra
Berkshire
1 recensione
1.0
1 recensione
Visitato 5 giorni fa
1. Complessivo 1
2. Cibo 2
3. Servizio 1
4. Atmosfera 1
I am compelled to share yet another disappointing experience at Clay's Kitchen, marking the fourth instance of poor hospitality. Despite the undeniably good food, the behavior of the lady managing the business has made it impossible to continue visiting this establishment. During our recent visit, we planned to share dishes as a group, which is common and reasonable in Indian dining. However, the manager insisted adamantly that we order five mains for five people, disregarding our preferences entirely. When we asked for clarification, she became hyper and defensive, making the interaction extremely uncomfortable. To make matters worse, she said, "You must order the mains. I don't care if you pack it or take it away." This would have been bad enough, but in a previous visit, they refused to provide take-away boxes even after multiple polite requests. Additionally, her attitude towards guests is noticeably biased. She shows preferential treatment to white-skinned customers, visiting their tables regularly, while ignoring guests of other ethnicities, including Indians. This discriminatory behavior is disheartening, especially in a restaurant that serves Indian cuisine. In a previous incident, a colleague opted not to pay the service charge due to unsatisfactory service. The manager made an unnecessary and loud fuss over this, further showcasing a lack of professionalism and customer care. The final straw was when we expressed dissatisfaction with our treatment and the manager dismissively stated that she "does not care" about our experience and that we were "not bound to come." Such an arrogant and apathetic attitude towards patrons is shocking and unacceptable. the manager has singlehandedly ruined every evening and occasion we’ve chosen to dine here. This place clearly does not value customer relationships or hospitality, and it’s simply not worth the stress and disrespect. Avoid this place if you value a welcoming and courteous dining experience. Pathetic overall.
Clay's Kitchen & BarHa risposto 1 giorno fa
Thank you for acknowledging our food is excellent. We use top-quality ingredients and take great care in cooking. We pay our staff well, and our overheads are very high, leaving slim margins. A table of 5 ordering only three mains, no starters doesn’t help us survive. We need each person at a table to order at least one dish—it’s fair and clearly stated on our menus and in the booking terms. We have ALWAYS offered takeaway boxes for leftover food for 6 years. When I explained this, you became aggressive and demanded proof which was shown to you. I was alone, facing five people refusing to understand or respect our policy. We treasure all guests but don’t tolerate misbehaviour. I felt too uncomfortable to return, but our staff checked on you regularly. I hope this helps in understanding.
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i
iain
Berkshire
2 recensioni
3.0
2 recensioni
Visitato 7 giorni fa
1. Complessivo 3
2. Cibo 3
3. Servizio 4
4. Atmosfera 3
i have to say i was disappointed with my visit to clays because i am comparing it to the culinary event that a visit to your restaurant inspired when you were based in your other restaurant location in reading. i regarded the old clays as the best indian restaurant i had ever been to. the food was inspirational, extremely well presented and never failed to surprise. yesterdays experience was more mediocre. more like a standard Indian restaurant visit. still above average but a disappointment for the reasons highlighted above. service was enthusiastic, attentive and polite but staff didnt really know much about the food and had to check when we asked questions on the details. maybe i am being picky. i do hope you take this feedback to heart because what you used to provide in the other site was genuinely excellent.
È utile?
S
Sarah
Londra
13 recensioni
5.0
13 recensioni
Visitato il giorno 6 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
What fabulous fabulous food!! Absolutely stunning, everyone in our party loved all the dishes. I was lucky to have some leftovers to take home (i always over order!). Staff were so friendly despite the restauarnt being full, very reasonably priced we thought. Had heard people say the restaurant was echoing and lacked ambience but we thought it was fine, a noisy place but thats because everyone was enjoying themselves and having a good time. Would highly recommend and we will be back! Thank you!
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B
Barney
Oxford
5 recensioni
5.0
5 recensioni
Visitato il giorno 6 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
always great food. Good to see it so busy. Service excellent.
È utile?
S
Sarah
Londra
1 recensione
5.0
1 recensione
Visitato il giorno 6 dicembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Great atmosphere, great food and service was top notch. A really lovely place to celebrate a special occasion.
È utile?
R
Rajiv
Berkshire
1 recensione
5.0
1 recensione
Visitato il giorno 29 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Outstanding service and consistently delicious food every time we come
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K
Kelly
VIP
Londra
3 recensioni
5.0
3 recensioni
Visitato il giorno 28 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Another gorgeous meal at Clays. We were out with a vegetarian friend and she was delighted to have so much choice (happy meat eaters, too).
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O
Ollie
Bristol
2 recensioni
3.0
2 recensioni
Visitato il giorno 23 novembre 2024
1. Complessivo 3
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
Great place, lovely interior and food was really good! but the prices are outrageous for Caversham, 3 of us ate with 2 drinks each and it was £160 total. a curry with rice is about £25 per person, it's the type of price I would pay at the Shard in London but not on prospect street in caversham
È utile?
L
Lucy
Berkshire
1 recensione
5.0
1 recensione
Visitato il giorno 23 novembre 2024
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 5
We always have an excellent meal and experience at Clays. The food is absolutely delicious and there is a lovely atmosphere, with a warm welcome. I highly recommend visiting.
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FAQ

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Clay's Kitchen & Bar è stato valutato con 4,5 stelle da 849 utenti OpenTable.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

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2 persone

19 dic 2024

19:00

Prenotato 5 volte oggi

Ordina a domicilio o da asporto

22-24 Prospect Street, Caversham, Reading, Berkshire RG4 8JG

Sale del ristorante

Informazioni aggiuntive

Quartiere
Reading
Orari di apertura
Pranzo Sab 13:00–15:00 Cena Mer, Gio 17:00–23:00 Ven, Sab 17:00–23:30
Prezzo
da 26 £ a 40 £
Tipi di Cucina
Indiana, Indiana del sud
Stile
Cucina informale
Dress code
Smart Casual
Parking details
Parcheggio privato
Opzioni di pagamento
Mastercard, Visa
Executive Chef
Nandana Syamala
Altro
Bar con licenza liquori, Birra, Opzioni senza glutine, Vegana, Vino

Sito web
http://clayskitchen.co.uk/
Numero di telefono
0118 947 6060

Clay's Kitchen & Bar

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Informazioni aggiuntive

Menu

Cosa dicono 849 persone

Valutazione complessiva e recensioni

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