OT
Utente OpenTable
San Francisco1 recensione
Visitato il giorno 6 marzo 2025
- Complessivo 5
- Cibo 4
- Servizio 5
- Atmosfera 4
Overall great experience and food. The appetizers were excellent and the steaks pretty good. We ordered the wagyu tomahawk, wagyu ribeye, dry-aged porterhouse and a few others. Only issue was the porterhouse was cooked Medium, which we told the waiter. We ordered all the steaks medium rare. He tried to convince us it was medium rare but we showed him how there was no red in the middle and the ends of the steak were dried out. Then he stopped but nothing was offered, which was odd to us.
CUT by Wolfgang Puck at Beverly WilshireHa risposto 6 giorni faDear Valued Patron,
Thank you for sharing your feedback. I am pleased to read that you enjoyed a "great experience" at CUT Beverly Hills. I sincerely apologize for the issue with the temperature of the steak, and I appreciate you bringing it to our attention. I’ll be sure to address this with our team.
Should you be willing to give us another chance to show you the kind of exemplary service we are known for, please contact me directly so that I may personally oversee your reservation.
Kind regards,
Ian Curtis
General Manager
CUT Beverly Hills