Dragon Castle

Q: Dragon Castle offre gift card?

Sì, Dragon Castle offre gift card. Puoi acquistarle qui .

4.1

4,1

296 recensioni

Fino a 25 £

Cinese

Effettua una prenotazione

2 persone

16 mar 2025

19:00

Prenotato 5 volte oggi

Ottimo per un'occasione speciale
Adatto ai gruppi
Adatto ai bambini

Dragon Castle is a Chinese restaurant based in Elephant and Castle, London.

We're known for serving some of the freshest Dim Sum South of the river, and we pride ourselves on knowing that we provide this for our customers. With 56 dishes to choose from, there's something for everyone! Every little dumpling is handcrafted on-site by our chefs who have spent years honing their skills in the art of Dim Sum, so you know you're getting the best, from the best!

Alongside our famous Dim Sum is our extensive main menu which has been a firm favourite amongst local residents and visiting tourists for over 16 years. We source all our produce locally enabling us to serve you fresh food of the highest quality while supporting local businesses too.

Informazioni aggiuntive

Posizione
100 Walworth Road, London, SE17 1JL
Numero di telefono
020 7277 3388
Prezzo
Fino a 25 £
Tipi di Cucina
Cinese
Orari di apertura
Ogni giorno 12:00–23:00
Dress code
Abbigliamento Casual
Parking details
While we have no parking at the restaurant, there are plenty of on-street parking spaces within walking distance as well as the parking facilities at Elephant & Castle shopping centre.
Opzioni di pagamento
AMEX, Mastercard, Visa

Gift card

Invia una gift card subito tramite email o stampala e presentala di persona.

Invia una gift card

Cosa dicono 296 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.1

4,1 in base alle valutazioni recenti

4,2Cibo
3,9Servizio
3,7Atmosfera
3,9Rapporto qualità-prezzo

Rumorosità • Sostenuta

Molto apprezzato per

Londra sud-est
Adatto ai bambini
Londra sud-est
Adatto ai gruppi
Londra sud-est
Ottimo per un'occasione speciale

296 Recensioni

W
Wensy
Londra9 recensioni
2.0
Visitato il giorno 16 febbraio 2025
1. Complessivo 2
2. Cibo 2
3. Servizio 2
4. Atmosfera 2
Unfortunately not very authentic and food didn’t taste fresh. Also not to be mean but the member of staff who served us should use deodorant…
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T
Tessa
Londra9 recensioni
3.0
Visitato il giorno 14 febbraio 2025
1. Complessivo 3
2. Cibo 5
3. Servizio 1
4. Atmosfera 3
Poor service compared to usual. Also the doors were open and we were cold all night.
Dragon CastleRisposta inviata il giorno 19 febbraio 2025
Hi Tessa Thank you for sharing your feedback. We sincerely apologise for the discomfort you experienced with the service and the temperature during your time dining with us. This is certainly not the experience we aim to provide, and we will address these issues with our team to ensure they do not happen again. We truly appreciate your input and hope to have the opportunity to make it right in the future. Warm regards, Fiona
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G
Geraldine
Londra1 recensione
2.0
Visitato il giorno 9 febbraio 2025
1. Complessivo 2
2. Cibo 4
3. Servizio 1
4. Atmosfera 1
We have been for dim sum at Dragon Castle many times and the food is always great. However, it is some time since we last visited and the service has gone really downhill. It took 30 mins+ for our first food to arrive and it then came in dribs and drabs over a two hour period. We had to ask twice for the order to be completed. The bill at the end was all over the place. Such a shame as it was a birthday meal and we had chosen this restaurant as a treat. Suspect it is much better mid week rather than on a busy Sunday. Also it is absolutely freezing in the restaurant.
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B
Brad
Londra82 recensioni
2.0
Visitato il giorno 2 febbraio 2025
1. Complessivo 2
2. Cibo 3
3. Servizio 1
4. Atmosfera 3
Sunday is the busiest day for Dim Sum but they’d run out of several dishes, bottled water and ice by the time we sat down. Food was tepid and all the sauces seemed rationed! They messed up the order - which can happen - but then after 40 minutes, they still hadn’t managed to make a fried rice and a noodle! No apology - just a surly waiter who couldn’t give a damn. Their apology? A can of coke! There’s so, so many better places. Don’t waste your money.
Dragon CastleRisposta inviata il giorno 19 febbraio 2025
Hi Brad Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologise for the issues you encountered during your visit. We understand how frustrating it must have been to wait for dishes, receive food that wasn’t up to standard, and experience poor service. This is not the experience we want to offer our guests, and we will be addressing these concerns with our team to ensure improvements are made. We truly appreciate your input and hope you'll reconsider giving us another chance to serve you better in the future Warm regards Fiona
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A
Ana
Londra7 recensioni
4.0
Visitato il giorno 1 febbraio 2025
1. Complessivo 4
2. Cibo 5
3. Servizio 2
4. Atmosfera 4
Excellent food as always best outside of China Town :) but service was lacking had to wait ages to get a drink and had to ask for menus and chilli oil about 5 times.
Dragon CastleRisposta inviata il giorno 19 febbraio 2025
Hi Ana, Thank you so much for your kind words about our food. We're so happy to hear you enjoyed it and consider us the best outside of Chinatown (what an honour!) We sincerely apologise for the delays in service you experienced, as that’s certainly not the level we strive for. We’ll make sure to address this with our team to improve the overall experience. We truly appreciate your feedback and hope to welcome you back for an even better visit next time. Warm regards Fiona
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M
Melissa
Londra4 recensioni
4.0
Visitato il giorno 31 gennaio 2025
1. Complessivo 4
2. Cibo 5
3. Servizio 3
4. Atmosfera 2
We booked in advance for a special Chinese New Year dinner for 10 of us. When we arrived they didn’t have a big enough table ready for us which was disappointing. We were ushered to the back of the restaurant where it was freezing cold. The manager did his best to accommodate us with a heater which helped with some of us. As we were so far away from the front of the restaurant the service was extremely slow and there was no ambience. It took a long time before we got served our first dish and quite a wait before thereabouts dishes came. Once they did the food was outstanding. Everyone was super happy and loved every dish.
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P
Paul
Londra3 recensioni
5.0
Visitato il giorno 26 gennaio 2025
1. Complessivo 5
2. Cibo 5
3. Servizio 5
4. Atmosfera 4
Excellent food and friendly and efficient service.
Dragon CastleRisposta inviata il giorno 19 febbraio 2025
Hi Paul, Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the food and found our service friendly and efficient. We sincerely apologise for the temperature issue, we are looking into this asap to ensure a more comfortable atmosphere during your next visit. Hope to welcome you back soon Warm regards Fiona
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E
Elaine
Londra11 recensioni
4.0
Visitato il giorno 25 gennaio 2025
1. Complessivo 4
2. Cibo 4
3. Servizio 4
4. Atmosfera 3
Great dim sum and noodle dishes…char siu could’ve been better but rest of food was great
Dragon CastleRisposta inviata il giorno 19 febbraio 2025
Hi Elaine Thank you so much for your kind words! We're thrilled you enjoyed the Dim Sum and noodle dishes. We appreciate your feedback on the char siu and will take it into consideration as we strive to improve. Is there anything in particular that you did not like about it? We're glad you had a great overall experience and look forward to welcoming you back soon Warm regards Fiona
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H
Hugh VIP
Londra114 recensioni
3.0
Visitato il giorno 16 gennaio 2025
1. Complessivo 3
2. Cibo 3
3. Servizio 3
4. Atmosfera 3
Solid rather than sensational food, although a few dishes did dazzle, including fried prawn rolls, pan-fried pork dumplings and sensational roast pork cheung fun. Good value, fast service. Lacked atmosphere, but would happily return at a busier time when it's likely to be more lively.
Dragon CastleRisposta inviata il giorno 22 gennaio 2025
Hi Hugh Thank you so much for your thoughtful review! We're really glad to hear that you enjoyed those Dim Sum dishes— we'll be sure to pass along your compliments to the team. We appreciate your feedback on the atmosphere and agree that a busier time can bring a bit more energy to the place. We're happy you found the value and service up to your expectations, and we’d love to welcome you back soon! Warm regards, Fiona
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M
Matthew
Montreal1 recensione
3.0
Visitato il giorno 5 gennaio 2025
1. Complessivo 3
2. Cibo 3
3. Servizio 2
4. Atmosfera 3
Average experience at best. Indifferent service. Average dumplings. Koi need more water.
Dragon CastleRisposta inviata il giorno 22 gennaio 2025
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we truly appreciate your honesty. We take all reviews seriously and will look into the areas you’ve mentioned, particularly the service and quality of the dumplings, to make improvements. As for the koi, we’ll make sure to give them extra attention, unfortunately we have been experiencing a leak but we have organised someone to come and take a look. We’d love to have the opportunity to welcome you back and provide a better experience next time. Warm regards, Fiona
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FAQ

Dragon Castle offre il servizio da asporto, che puoi ordinare chiamando il ristorante al numero 020 7277 3388.

Dragon Castle è stato valutato con 4,1 stelle da 296 utenti OpenTable.

Sì, Dragon Castle offre gift card. Puoi acquistarle qui.

Sì, di solito è possibile prenotare questo ristorante scegliendo data, orario e numero di persone su OpenTable.

Effettua una prenotazione

2 persone

16 mar 2025

19:00

Prenotato 5 volte oggi

100 Walworth Road, London, SE17 1JL

Informazioni aggiuntive

Numero di telefono
020 7277 3388
Prezzo
Fino a 25 £
Tipi di Cucina
Cinese
Orari di apertura
Ogni giorno 12:00–23:00
Dress code
Abbigliamento Casual
Parking details
While we have no parking at the restaurant, there are plenty of on-street parking spaces within walking distance as well as the parking facilities at Elephant & Castle shopping centre.
Opzioni di pagamento
AMEX, Mastercard, Visa

Gift card

Invia una gift card subito tramite email o stampala e presentala di persona.

Invia una gift card

Dragon Castle

Effettua una prenotazione

Informazioni aggiuntive

Gift card

Menu

Cosa dicono 296 persone

Valutazione complessiva e recensioni

Molto apprezzato per

FAQ

Dragon Castle offre la consegna tramite OpenTable o la possibilità di ordinare da asporto?

Che valutazione ha Dragon Castle?

Dragon Castle offre gift card?

Dragon Castle accetta prenotazioni al momento?

Effettua una prenotazione

Informazioni aggiuntive

Gift card