Fogo de Chao - Irvine Spectrum

Le recensioni di Fogo de Chao - Irvine Spectrum delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. OT

   Utente OpenTable

   Orange County2 recensioni

   1.0

   Visitato 2 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   We did not get to dine here. After a 20 minute wait for our reservation we decided to find another place to eat instead of rushing through our meal. I did not get a text our table was ready until over 30 minutes after our reservation. I was looking forward to this dinner. They clearly lacked organization and were not able to adhere to their reservation system.
   

   Fogo de Chao - Irvine SpectrumHa risposto oggi

   It's disappointing to hear about the wait time during your planned visit. We're sorry for any inconvenience this caused and understand your frustration. Our team strives to provide timely service and regrets we missed the mark. Please reach out through our website contact form to discuss this further. Thank you.
   

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2. JL

   JenniferL VIP

   Orange County3 recensioni

   1.0

   Visitato 2 giorni fa

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 3

   Disappointing Experience – Will Not Return This was by far the worst dining experience we've had at a Fogo de Chão. The service was atrocious—we waited endlessly for drinks, and the meat service was even worse. Despite repeatedly requesting specific cuts, servers either skipped our table entirely or asked just one person before moving on. I personally asked at least four different servers for filet, yet never received it. We've dined at other Fogo de Chão locations and always had exceptional service, but this location was a complete disappointment. To make matters worse, we were crammed into a tight back section, constantly bumped by servers and guests due to the narrow walkway. It was uncomfortable and frustrating. We chose this restaurant to celebrate my son's birthday, expecting a special experience, but he left unimpressed and disappointed. We will not be returning to this location.
   

   Fogo de Chao - Irvine SpectrumHa risposto oggi

   We regret to hear about your recent visit, as it seems we fell short of providing the experience you have come to expect from us. The concerns you mentioned, including the service and seating, are not reflective of our standards. Please reach out through our website contact form so we can address these concerns and work toward restoring your trust. Thank you.
   

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3. a

   andreww

   Chicago6 recensioni

   2.0

   Visitato 3 giorni fa

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 2

   I’ve been to a number of Fogos and this one is towards the bottom of the list. The service is horrible and the meat is over-salted. Very disappointed in the service and I don’t feel like it was a good value.
   

   Fogo de Chao - Irvine SpectrumHa risposto 1 giorno fa

   We regret to hear that your visit did not live up to your expectations. Our goal is to provide excellent service and quality cuts, and your feedback is important to us. Please reach out through our website contact form, as we'd like to address your concerns directly. Thank you.
   

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4. OT

   Utente OpenTable

   Orange County1 recensione

   1.0

   Visitato 3 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 2
   4. Atmosfera 3

   We opted for the $70+ premium meat option. After returning from the salad bar and returning to our table which was in a separate room away from the main restaurant, we did not get offered meat for 20 minutes. We asked three different wait staff to guide them to us. It went on like this the whole night. The premium meats that we paid for came one time, an hour after we sat and after we were full of garbage meat. 1/10 do not recommend.
   

   Fogo de Chao - Irvine SpectrumHa risposto 1 giorno fa

   We're sorry to hear about your disappointing experience regarding the timing and selection of cuts. Our team aims to provide attentive service and high-quality options, and it's concerning to hear this wasn't the case for you. Please contact us via our website's form so we can address your concerns and work toward a better experience. Thank you.
   

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5. S

   Sebastian

   Orange County12 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   All good! Great place to visit, we usually do the full churrasco or the Brazilian cuts, either way is a wonderful meal experience, servers and staff are well prepared for a good service. Thanks!
   

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6. J

   James VIP

   Los Angeles25 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great food and service! Had a private room that facilitated 20 guests with plenty of room. Great job to the staff!
   

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7. D

   Dwight

   Los Angeles9 recensioni

   5.0

   Visitato il giorno 10 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The ambiance service was excellent. Everyone on the staff was so comforting and attentive to the needs of the table. everything was properly cooked, and I could not complain about anything done. I appreciate the servers.I appreciate the restaurant. Will be reserving it for Mother's Day.
   

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8. S

   Shobby

   St. Louis3 recensioni

   2.0

   Visitato il giorno 9 marzo 2025

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 4

   Reservations for 8pm and didn’t get seated till 8:25pm. Drinks took 15 minutes and the food service was horrible. No servers will bring the meat and had to beg them to serve the meat and bread. I remember going to fogo the first time maybe 20 years ago and since then the service and the product had taken a nose dive. Gone are the days of Shrimp, various different kind of breads,soups at the salad bar. The meat has also changed. They don’t want to bring the filet and when they do it’s over cooked The chicken legs use to be amazing but now they have added some kind of seasoning instead of wine. I’ve been to every fogo in the US and the last 5/6 years the quality of food and service has deteriorated. Won’t be going bad. For $71 , much better options out there.
   

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9. JA

   JoeyA VIP

   Los Angeles4 recensioni

   1.0

   Visitato il giorno 8 marzo 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 1

   Not the Fogo experience that I am used to in Beverly Hills. Servers and hostess were lacking the hospitality and dining experience training, giving us somewhat of a fast food experience. There were only 3 kinds of meats served, cold station was mediocre. Not the full churasco experience I was used to. Very frustrating and a waste of my money.
   

   Fogo de Chao - Irvine SpectrumRisposta inviata il giorno 10 marzo 2025

   We're sorry to hear about your recent experience with us. Our goal is to provide a warm and complete churrasco experience, so it's concerning to learn this wasn't reflected during your visit. We'd like to address your concerns further, so please reach out through the contact form on our website. Thank you.
   

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10. J

    Jovifer

    Las Vegas1 recensione

    2.0

    Visitato il giorno 8 marzo 2025

    1. Complessivo 2
    2. Cibo 3
    3. Servizio 1
    4. Atmosfera 3

    I’ve been to their different locations but I was disappointed with this one. First, they didn’t serve my drink until I reminded them which took a while. Our server went on break then the next server who was helping us was always nowhere to be found. We finished our meal, we waited for a while until she came cleared our table and offered us dessert. It was my husband’s birthday so I asked for a birthday cake. It’s been about 20 minutes again waiting for the cake I had to cancel. We came in for lunch and not even a lot of people, we’re here more than 2 hours and spent most of our time waiting.
    

    Fogo de Chao - Irvine SpectrumHa risposto 7 giorni fa

    We're sorry to hear about your experience with us. It’s concerning that service delays affected your husband's birthday celebration. Our team aims to provide efficient service, and clearly, we missed that mark. Please reach out via our website contact form so we can address your concerns and work toward a better experience. Thank you.
    

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