Fogo de Chao - North Irving

Le recensioni di Fogo de Chao - North Irving delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. F

   Fabio

   Dallas7 recensioni

   2.0

   Visitato 3 giorni fa

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 3

   The Mother's Day event was way below what I expected from this restaurant. The staff was overwhelmed and unprepared for such a surge of patrons. The wait for food, clean plates, drinks, etc., was frustrating for such a reputable restaurant. Furthermore, the price increase of the Mother's Day event did not justify the service or quality of the meats served. Not again.
   

   Fogo de Chao - North IrvingHa risposto 1 giorno fa

   We appreciate your feedback, Fabio, and we're sorry to hear that your Mother's Day visit did not meet expectations. Our team is committed to delivering a seamless experience, and we regret any shortcomings during your visit. Please reach out through our website contact form, so we can address your concerns and work toward a better experience. Thank you.
   

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2. J

   Jeff

   Dallas11 recensioni

   4.0

   Visitato 3 giorni fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 3
   4. Atmosfera 3

   Went on Mother's Day along with the rest of North Irving. Food was very good. Salad bar and grilled meats were excellent. But it was extremely over-crowded which made everything a little slower and rushed. But they need to make money so overall a good experience.
   

   Fogo de Chao - North IrvingHa risposto 2 giorni fa

   Jeff, we're pleased you enjoyed your Mother's Day visit, especially the Market Table and the variety of cuts. We understand the day was busy, and we appreciate your patience. Join Fogo Rewards for exclusive benefits on your next visit. We look forward to welcoming you back soon. Warm regards!
   

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3. M

   Marc

   Dallas2 recensioni

   1.0

   Visitato 3 giorni fa

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 3

   Went for Mother’s Day and it wasn’t good at all. We were seated away from the majority of the restaurant crowd so meat service was very few and we had to keep waiting for meats to be brought over. Most of the meats tasted under seasoned. We seen the server zero times after taking the drink order. Who I assume was the manager brought the check over. Then the check… Was charged $15 for 2 bottles of water but was given 1 full opened bottle(How did my glass have after in it if it was full?) which leads me to believe it was tap water(which I was fine with but don’t charge me for bottle water) $9 for a virgin drink(a lemonade) and $5 for a pineapple lemonade 😂 save your money and try other Brazilian options. There is another 10 mins away we dined in at last month that was excellent. This is the second time we’ve tried this Fogo. Last time being when they first opened and we were disappointed then. Hoped they figured it out by now and gave them a second shot since it was closer to home for us.
   

   Fogo de Chao - North IrvingHa risposto 1 giorno fa

   Marc, we're sorry your experience during Mother's Day fell short of expectations. We strive for excellent service and it's concerning to hear this wasn't your experience. Our team would like to address your concerns and work towards a better experience. Please reach out via our website contact form so we can assist further. Thank you.
   

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4. L

   Lauren

   Dallas1 recensione

   3.0

   Visitato 4 giorni fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 5

   Normally there are more than 3 cuts of meat that come around, and the rounds were far between during this visit. The bread and polenta had to be requested but still never came. Fogo de Chao is one of my favorite places, but this was not experience Fogo normally delivers.
   

   Fogo de Chao - North IrvingHa risposto 2 giorni fa

   Lauren, we truly appreciate your feedback. It sounds like your recent visit didn't reflect the consistently great experiences we've been known to provide. Our team is keen to understand more and work toward a positive outcome for you. Please reach out through our website contact form so we can address these concerns. Thank you.
   

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5. M

   Matt VIP

   Dallas6 recensioni

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Bar events are fantastic! Great value proposition.
   

   Fogo de Chao - North IrvingHa risposto 4 giorni fa

   Matt, we're glad to hear you enjoyed our bar events and found them to be a great value! We hope to see you again soon.
   

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6. A

   Alberto

   Dallas1 recensione

   3.0

   Visitato il giorno 26 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 5

   This experience left a lot to be desired. It was not overall bad. I would describe it as average at best.
   

   Fogo de Chao - North IrvingRisposta inviata il giorno 28 aprile 2025

   We're sorry to hear your visit didn’t fully meet your expectations, Alberto. Your feedback is important, and we’d like to learn more about your experience to improve. Please reach out via the contact form on our website so we can address your concerns and work toward a better dining experience. Thank you.
   

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7. D

   David

   Hawaii3 recensioni

   5.0

   Visitato il giorno 25 aprile 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   The service the night we dined at this location was phenomenal. It’s usually already quite good, but the service that night was on a different level.
   

   Fogo de Chao - North IrvingRisposta inviata il giorno 26 aprile 2025

   David, we're thrilled to hear that the service during your visit truly stood out and made your night special. Our team strives to create memorable experiences like this, and we're happy to know we exceeded your expectations. We can't wait to welcome you back for another exceptional experience!
   

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8. D

   Dave

   Detroit10 recensioni

   4.0

   Visitato il giorno 23 aprile 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 2
   4. Atmosfera 4

   The restaurant wasn’t very busy and was fully staffed when my business guest and I arrived however the service was very slow. In fact, three different servers at different intervals came to our table. Unfortunately, the first server who took our drink order never returned and we had to ask for our drinks once lunch arrived. I ordered the Sea Bass which was good but I felt it was a bit undercooked. Overall, I’d still return.
   

   Fogo de Chao - North IrvingRisposta inviata il giorno 27 aprile 2025

   We appreciate your feedback, Dave. It's concerning to learn about the slow service and the oversight with your drink order. We aim for efficiency and attentiveness, and we wish to provide you with a smoother experience next time. Since you'd return, we invite you to join Fogo Rewards for exclusive benefits. Please contact us through our website to discuss this further.
   

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9. M

   Martin VIP

   San Francisco3 recensioni

   5.0

   Visitato il giorno 20 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   From the moment we walked in to the time we left. The staff made sure we had a great experience by answering any questions we had and making sure to check on us regularly. The meat was better than other Brazilian steakhouses we have visited before. It was overall a great experience.
   

   Fogo de Chao - North IrvingRisposta inviata il giorno 21 aprile 2025

   Thank you, Martin! We’re thrilled to hear that our team made your experience memorable and that you enjoyed our cuts. We hope to see you back soon for another great visit.
   

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10. B

    Branon

    Dallas6 recensioni

    5.0

    Visitato il giorno 12 aprile 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 4

    Amazing experience! Excellent customer service and great food options. I can’t wait to go back.
    

    Fogo de Chao - North IrvingRisposta inviata il giorno 13 aprile 2025

    Thank you, Branon! We're thrilled to hear you had an amazing experience and enjoyed the service and food. We'd love to have you join our Fogo Rewards program to unlock even more exclusive benefits. Looking forward to welcoming you back soon!
    

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