Joseph's Restaurant

Le recensioni di Joseph's Restaurant delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. D

   Dianne

   Canberra2 recensioni

   4.0

   Visitato 6 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 5

   My mum and I really enjoyed our High Tea. The service was very good with timely top ups of prosecco and cups of tea. The food was tasty and plenty for a High Tea. The tables were set nicely too and we had a window table, so enjoyed views of the grounds. The only hiccup and small disappointment was that the restaurant is not truly wheelchair accessible - there are 4 steps up into the restaurant. When we arrived we were told that they could get a ramp from the hotel if required. There is a wheelchair accessible bathroom on the foyer level though. The staff were very pleasant, friendly and helpful.
   

   Joseph's RestaurantHa risposto 3 giorni fa

   Dear Dianne, Thank you for your kind words! We're so pleased you and your mum enjoyed the High Tea, service, and views. We appreciate your feedback and hope to welcome you back again soon! Warm Regards, Abhishek Shekhawat Operations Manager - F&B
   

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2. S

   Sophie

   Tasmania1 recensione

   5.0

   Visitato il giorno 4 maggio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great service from all staff at the restaurant. I highly recommend the high tea for any special occasion, or just for something to do over the weekend. It is a great value for the amount of food and drinks that you get also.
   

   Joseph's RestaurantHa risposto 3 giorni fa

   Dear Sophie, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience and that our team made your visit special. Your recommendation means a lot to us, and we hope to welcome you back again soon for another wonderful visit. Warm Regards, Abhishek Shekhawat Operations Manager - F&B
   

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3. T

   Teresa

   Melbourne1 recensione

   3.0

   Visitato il giorno 27 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 2

   I have been to Joseph’s restaurant few years before and it used to be a fine dining atmosphere because the menu is a fine dining menu. But now it has lost its charm. It looks dull and unattractive. The carpets were not clean. The hostesses were great though very friendly and kind. The ambience was quite boring. It lacks the buzz it used to have. The food was quite ok. Hope the management invests in reviving that vibe.
   

   Joseph's RestaurantRisposta inviata il giorno 3 maggio 2025

   Dear Teresa, Thank you for your honest feedback. We’re sorry your recent visit didn’t reflect the fine dining experience you remember. We take your comments about the ambience, cleanliness, and food quality seriously, and we’re reviewing these areas with urgency. We're glad our hostesses made a positive impression and appreciate your kind words. Your input helps us improve, and we hope to restore the charm and energy that once made Joseph’s special. We’d love to welcome you back soon. Warm regards, Abhishek Shekhawat Operations Manager - F&B
   

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4. J

   Julie

   Nuovo Galles de1 recensione

   5.0

   Visitato il giorno 25 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had mentioned in our booking that we had a wheelchair and they had prepared for us, setting up a ramp etc. The food was amazing, as was the service. The kitchen ran so smoothly despite how busy it got. If I could give ten stars, I would.
   

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   Joseph's RestaurantRisposta inviata il giorno 27 aprile 2025

   Dear Julie, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and service, and that our team was able to accommodate your needs comfortably. It means a lot to us that you noticed the effort, especially on a busy day. Ten stars from you truly makes our day! Warm regards, Abhishek Shekhawat Operations Manager - F&B
   

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5. T

   Toni

   Melbourne1 recensione

   5.0

   Visitato il giorno 19 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had the High Tea and it was outstanding. A good mix of food items, well presented and delicious. Our glasses and cups were always full. Friendly and pleasant staff. Large windows overlooking gardens. Highly recommend.
   

   Joseph's RestaurantRisposta inviata il giorno 21 aprile 2025

   Dear Toni, Thank you so much for your kind words! We’re thrilled to hear you enjoyed our High Tea — from the food selection and presentation to the service and garden views. It means a lot to our team to know their efforts helped create such a memorable experience. We truly appreciate your recommendation and hope to welcome you back again soon for another relaxing afternoon. Warm regards, Abhishek Shekhawat Operations Manager - F&B
   

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6. M

   Margaret

   Melbourne2 recensioni

   4.0

   Visitato il giorno 15 aprile 2025

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 2
   4. Atmosfera 4

   The ambience and the quality of the food is excellent. Unfortunately, there were only two staff and they weren't very attentive, disappeared as soon as dishes were delivered so I had to find them to point out that additional veg dishes had not appeared with the main courses, and then one of those was wrong. No offer of a second glass of wine or coffee. We felt like our "time was up", and table cloths were already being removed from empty tables before 9 p.m. Rather a disappointing evening as I remembered Joseph's being a premium venue and we had wanted a special evening for overseas guests.
   

   Joseph's RestaurantRisposta inviata il giorno 21 aprile 2025

   Dear Margaret, Thank you for your kind words about the food and ambience — we're really pleased to hear that. However, we're very sorry the service didn’t match the experience you were expecting, especially on a night meant to be special. We understand how frustrating it must have been to deal with delays, errors, and a rushed atmosphere. That’s not the standard we strive for at Joseph’s. Your feedback is important, and we’re taking steps to ensure a more attentive and relaxed experience moving forward. We truly hope to welcome you back for the evening you were hoping for. Warm regards, Abhishek Shekhawat Operations Manager - F&B
   

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7. M

   Moni

   Victoria1 recensione

   1.0

   Visitato il giorno 14 aprile 2025

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 1

   It took us 40 minutes to find the place as no signage with the restaurant name. Called them to ask but nobody answered. Carpets absolutely dirty and stained. Walls to be painted. Very tiny serves for the expensive prices. They asked if we were for a special occasion to what we replied, wedding anniversary, but nothing was given as a gift. Would not recommend the place at all!
   

   Joseph's RestaurantRisposta inviata il giorno 21 aprile 2025

   Dear Moni, Thank you for your feedback, and we’re truly sorry your visit fell short of expectations. We apologize for the difficulty locating us and the lack of response to your call. We’re reviewing signage, communication, and facility upkeep immediately. We’re especially sorry your anniversary wasn't acknowledged—we missed a meaningful opportunity. Your comments are taken seriously, and we hope you'll consider giving us another chance to provide the experience you deserve. Warm regards, Abhishek Shekhawat Operations Manager - F&B
   

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8. J

   Judi

   Melbourne2 recensioni

   3.0

   Visitato il giorno 8 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 4

   My entree was not palatable. The chicken terrine terrine was dry and lacked flavour. The risotto was delicious. My husband’s scallops were delicious however his duck was overcooked.
   

   Joseph's RestaurantRisposta inviata il giorno 13 aprile 2025

   Dear Judi, Thank you for sharing your feedback. We're sorry to hear that your entrée didn’t meet expectations, and we appreciate you letting us know about the issues with the chicken terrine and the duck. We’re glad to hear you enjoyed the risotto and scallops. We’ll be reviewing your comments with our kitchen team to ensure improvements are made. We value your input and hope to have the opportunity to provide a better experience in the future. Warm Regards, Abhishek Shekhawat Operations Manager - F&B
   

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9. R

   Rhys

   Orlando1 recensione

   1.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 3

   Mains took an hour to come whilst people who sat after us got their entree and mains before us. When the Food finally arrived it was cold. Service was terrible. One drink in over an hour. Bill was incorrect. Couldn't be poorer.
   

   Joseph's RestaurantRisposta inviata il giorno 13 aprile 2025

   Dear Rhys, Thank you for your feedback. We’re truly sorry to hear about your disappointing experience with both the food and service. This is certainly not the standard we strive for, and we apologize for the delays and the issues with your bill. We take your comments seriously and will be addressing these concerns with our team to ensure this doesn’t happen again. We appreciate you bringing it to our attention and hope you’ll consider giving us another opportunity to provide a better experience in the future. Warm Regards, Abhishek Shekhawat Operations Manager - F&B
   

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10. M

    Mary

    Victoria1 recensione

    3.0

    Visitato il giorno 29 marzo 2025

    1. Complessivo 3
    2. Cibo 4
    3. Servizio 3
    4. Atmosfera 1

    We were very much looking forward to our dinner at Joseph’s as part of the Melb Food & Wine festival. Unfortunately the long table was placed outside not as advised in the pavilion or the restaurant. It was so bitterly cold that it made the whole experience unpleasant. The food was good, the wines not as good as expected. When we were ushered outside towards the seating area we were told to go towards the bar for pre dinner drinks. My friend ordered a couple of glasses of champagne and was then told it was a $54 cost! Last years event that we attended at St Hubert’s winery was brilliant and thus we were disappointed from our event at Joseph’s.
    

    Joseph's RestaurantRisposta inviata il giorno 13 aprile 2025

    Dear Mary, Thank you for taking the time to share your feedback. We’re truly sorry that your experience at our event didn’t meet your expectations, especially with the seating arrangement and the temperature, which clearly impacted your enjoyment. We understand how important comfort is during an event like this, and we’ll certainly review this setup for future occasions. We also apologize for the misunderstanding around the champagne pricing—it’s never our intention to cause confusion. We appreciate your kind words about the food and are sorry the wines didn’t meet your expectations. We value your feedback and hope you'll give us another chance to provide a more enjoyable experience in the future. Warm Regards, Abhishek Shekhawat Operations Manager - F&B
    

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