Juliet Italian Kitchen - Arboretum

Le recensioni di Juliet Italian Kitchen - Arboretum delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. T

   Todd

   San Francisco2 recensioni

   2.0

   Visitato 7 giorni fa

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 2

   Underwhelming. Food was well below average. Seating was uncomfortable. Because tables are so close together combined with uncarpeted flooring, it was loud despite being mostly empty. The space has a lot of potential, though not currently being realized. Cannot recommend and no plans to revisit. What a shame.
   

   Juliet Italian Kitchen - ArboretumHa risposto 4 giorni fa

   Todd, we're very sorry that you didn't enjoy yourself during your visit with us. Rest assured that all of your notes have been relayed to our Chef and Management teams and that we appreciate you taking the time to give us this constructive criticism. We hope you'll reconsider and give us another chance in the future.
   

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2. W

   William

   Austin2 recensioni

   2.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 2

   The food was slightly above average, though the service was horrible. Very inattentive. Never brought bread to the table, even after we asked half-way through the meal. We had to repeatedly ask for drink refills. The only prompt attention we received was to process the check. Tables are positioned very close to one another and the noise level was unusually high, making the experience all the more dismal.
   

   Juliet Italian Kitchen - ArboretumHa risposto 7 giorni fa

   William, we are sincerely sorry that you didn't enjoy your experience with us the other night. I can assure you that all of your service notes have been taken seriously and addressed so as to prevent anything like this from happening again. Thank you for informing us about this as we are always looking for ways to improve. We hope you'll give us another chance in the future so we'll be able to show what our standards are in order to give you the experience you deserve. Thank you again and please feel free to reach out to us with any further questions or concerns!
   

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3. OT

   Utente OpenTable

   Greater Boston1 recensione

   2.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 5
   4. Atmosfera 4

   Servers were very kind and attentive, but the food was diabolical. Butternut squash Soup was seemingly microwaved from a can and tasted like something Gerbers would be ashamed to put into their processed baby food. God knows what they added as a garnish... maybe cream, but it tasted like sour cream. After 3 spoonfuls I had to meditate my way out of gagging. Lamb Ragu - again, a microwave special... pasta was congealed to form one large mass and must have fused together during its "cooking process" $134 for 3 people - That's pure profit when you're salvaging food from a dumpster and serving it to your customers.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 19 marzo 2025

   We are so sorry to hear your thoughts on your meal the other night. I can assure you that all of our dishes are scratch-made in-house so our Chef team does read and take seriously every food related review we receive and that yours will be no different. We appreciate your compliments to the service and hope you'll come back and give us another chance in the future.
   

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4. G

   George VIP

   San Antonio66 recensioni

   3.0

   Visitato il giorno 15 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 2

   Our second time here, we had a bottle of Montepulciano, reasonably priced, split a Caesar salad, small amount chopped fresh lettuce but dressing nothing to write home about. Bread is ok, I prefer crustier bread like Ciabbata, main course I ordered Ciopinno, my wife Spicy Rigatoni ala Vodka. Rigatoni was good, our excellent waitress Haley warned us about its spiciness (thank you!), my shrimp tasted like they had been frozen, and something was missing... Haley reviewed the menu and determined they had omitted my salmon. When she brought that, it was perfectly cooked. Quite noisy, we will return to try other menu items if we can get Haley again.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 16 marzo 2025

   George, thank you very much for taking the time to leave us and Haley this review! Please rest assured that our Chef team reads and takes seriously every food-related review we receive and that yours will be no different. We'll make sure to pass your compliments on to Haley and look forward to having you back soon!
   

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5. S

   Sheralee VIP

   Dallas24 recensioni

   5.0

   Visitato il giorno 14 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Went to celebrate a 60 th birthday! Lunch options were very good and quality and quantity of it was great. Server was very good. Verified with the hostess that I had a birthday person attend but nothing happened.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 15 marzo 2025

   Sheralee, we're very sorry that the birthday was not acknowledged during your meal! It has always been policy to surprise any birthdays with complimentary dessert so someone definitely dropped the ball in that regard. I can assure you we'll do everything in our power to make sure such an oversight doesn't occur again. All that being said, we're very pleased that you enjoyed the food and service otherwise. Thank you for taking the time to leave this review and we hope you'll come back again in the future!
   

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6. C

   Carol

   Austin9 recensioni

   5.0

   Visitato il giorno 10 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had a nice relaxing lunch. As always the food was delicious and we will return.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 15 marzo 2025

   Carol, thank you for this wonderful review!
   

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7. R

   Ramzi

   New Orleans5 recensioni

   4.0

   Visitato il giorno 9 marzo 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Great service staff. Everyone was friendly and attentive. Food was on par for the price and the drink menu was fun.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 15 marzo 2025

   Ramzi, thank you very much for taking the time to leave us this lovely review!
   

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8. A

   Anne VIP

   Austin6 recensioni

   3.0

   Visitato il giorno 9 marzo 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 3
   4. Atmosfera 4

   We went for brunch. The food was unimpressive. Poached eggs were undercooked, polenta cakes seemed processed, pancakes were dry, and Benedict side of mixed greens was bitter with only a bit of olive oil. Very disappointing meal.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 15 marzo 2025

   Anne, we're very sorry to hear that you didn't enjoy your brunch with us. Rest assured our Chef team reads and takes seriously every food related review we receive and that yours will be no different. Thank you for taking the time to leave this review and we hope you'll give us another chance in the future.
   

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9. B

   Bonnie VIP

   Austin4 recensioni

   5.0

   Visitato il giorno 8 marzo 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   We had a girls lunch on a Saturday. Our party included a toddler. The wait staff was on top of our table and brought our young guest’s food out first so he could get started and be fully occupied when Mom’s food came out. BIG points. The food as always was good, the atmosphere beautiful, and the kids pizza got a thumbs up.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 15 marzo 2025

   Bonnie, thank you for this wonderful review! We're so happy to hear how much you enjoyed everything and how attentive your server was. Thank you again and we hope to have you back again soon.
   

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10. D

    David

    Austin1 recensione

    1.0

    Visitato il giorno 4 marzo 2025

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 2

    they forgot our food and only had the starters, I canceled the ordered and pay they brought
    

    Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 5 marzo 2025

    Thanks for visiting us, David. We're truly sorry to hear about your recent experience at Juliet Italian Kitchen - Arboretum. It's always our aim to provide top-notch service, and we regret that we fell short this time. We understand how disappointing it must have been to have your food not arrive as expected and for that, we apologize. Please be assured that we are taking your feedback seriously and we will strive to do better. We hope you will give us another chance to serve you better in the future. Best, The Management Team
    

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