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Lobby Lounge at Shangri-La, Toronto, Toronto, ON

Lobby Lounge at Shangri-La, Toronto

4.3
4,3
258 recensioni
Da 51 CAN$ in su
Canadese

Effettua una prenotazione

2 persone
22:30
Prenotato 14 volte oggi
Ci sono delle esperienze disponibili.
  • Elegante
  • Ottimo per un'occasione speciale
  • Atmosfera affascinante
Seating in the Lobby Lounge is currently available on a walk in basis. Register when you arrive at the lobby by seeing our host near the bar area. For more information, please contact the hotel directly at 647-788-8281.

The Lobby Lounge is a destination where art and architecture are emphasized. Guests find themselves in the 90-seat Lobby Lounge – an urban living room – where natural light streams through two-story windows highlighting large scale paintings, sculpture and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather sofas and chairs.

Informazioni aggiuntive

  • Stile
    Elegante Casual
  • Prezzo
    Da 51 CAN$ in su
  • Tipi di Cucina
    Canadese, Bar ristorante, Asiatica contemporanea
  • Orari di apertura
    Lun–Mer, Dom 11:00–23:00 Gio–Sab 11:00–14:00 Tè del pomeriggio Gio–Dom 12:00–16:00
  • Numero di telefono
    (647) 788-8281
  • Opzioni di pagamento
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Quartiere
    Financial District
  • Traversa
    The main entrance for the hotel, and valet, are located on Simcoe St.
  • Parking details
    Valet
  • Public transit
    Osgoode and/or St. Andrew Subway Stations
  • Intrattenimento
    One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.
  • Altro
    Accesso per disabili, Bar con licenza liquori, Bar/Lounge, Birra, Caminetto interno, Cocktail, Intrattenimento, Non fumatori, Notturno, Opzioni senza glutine, Patio/Posti all'aperto, Posti a sedere al bancone, Senza diritto di tappo, Tè con merenda salata, Vegana, Vino

Esperienze

  • Nutcracker Afternoon Tea

    108,00 CA$ a persona

    14 nov 2024 - 29 dic 2024
    Embark on a holiday journey aboard the Shangri-La Airship, whisking you through a whimsical Nutcracker adventure at our enchanting Afternoon Tea—a culinary tribute to the timeless elegance of The Nutcracker ballet. Each course is a symphony of flavours, from the exquisite Turkey Pot Pie to the ethereal Yam Mascarpone Cannoli. Indulge in savoury marvels like the Sausage Roll wrapped in puff pastry and Chevre Quiche, followed by a duet of freshly baked scones. For the sweet finale, delight in the Christmas Tree cheesecake, Ornament with tonka bean cream, Yule Log mousse, and more. Reserve today to experience the magic! Available at $108 CAD per person, excluding taxes and gratuity.
    Nutcracker Afternoon Tea foto
  • Fireside Festive Cocktails

    11 nov 2024 - 29 dic 2024
    Elevate your holiday spirits with our curated selection of Fireside Festive Cocktails. Unwind with "Melkam Gena!," a blend of Casamigos Blanco, Ancho Reyes, and cranberry-clementine syrup, or try "Santa’s Day Off," infused with cinnamon rye, Disaronno, and apricot brandy. Enjoy winter cheer with "Elf’s Breakfast," featuring Jack Daniels and butterscotch, or the indulgent "Santa's Fuel," crafted with Remy Martin VSOP and espresso. From the sparkling notes of "Sparkling Mist" to the cozy flavours of "Flight of the Reindeer," our fireside cocktails are holiday magic in every sip. Pricing starts at CAD 25 per cocktail, excluding taxes and service charges. Offered from 11th November to 29th December 2024.
    Fireside Festive Cocktails foto
  • New Year's Eve Roaring 20s Celebration

    295,00 CA$ a persona

    solo 31 dic 2024
    Step into a world of glitz and glamour this New Year's Eve at our Roaring '20s-themed celebration! Indulge in delectable bites, premium beverages, and live music as you dance the night away. Book now and ring in 2025 with style and flair—cheers to an unforgettable night! This New Year’s Eve experience includes bottle service, gourmet canapés, live entertainment, endless Instagrammable moments, and the countdown party of the year. The first seating for this event will begin at 8:00 PM and package pricing starts at $295 CAD with service charges and gratuities additional per person. A prior reservation is required and the bookings per table are in parties of 2, 4, 6 & 8.
    New Year's Eve Roaring 20s Celebration foto

Cosa dicono 258 persone

Valutazione complessiva e recensioni

Le recensioni possono essere scritte solo da utenti che hanno mangiato in questo ristorante

4.3
4,3 in base alle valutazioni recenti
  • 4,2Cibo
  • 4,3Servizio
  • 4,5Atmosfera
  • 4Rapporto qualità-prezzo

RumorositàModerata

Molto apprezzato per

  • Old Toronto

    Ideale per la musica dal vivo

258 Recensioni
  1. Lesley

    Toronto

    3 recensioni

    1.0

    3 recensioni

    Visitato 2 giorni fa

    1. Complessivo 1
    2. Cibo 2
    3. Servizio 2
    4. Atmosfera 1
    The overall set up needs to be improved. There is no obvious reservations desk designated to the Lobby Lounge. There needs to be separation created between the general public and the seating area for the afternoon teas. Random people on multiple occasions sat down at reserved tables or walked through the space. The food was also disappointing. The savoury was the best part. The scones were not what I know to be scones. The desserts, although creative and festive, were not very tasty. Overall, I feel someone should greet you as you enter for this experience and make the space more private/separate from others not attending the tea.

    È utile?

  2. Utente OpenTable

    Toronto

    1 recensione

    3.0

    1 recensione

    Visitato 3 giorni fa

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 4
    4. Atmosfera 3
    Scones and other food items that should’ve been hot were room temperature (we ate them quickly). The chairs were decrepit and ripped.

    È utile?

  3. Sarah

    Toronto

    2 recensioni

    3.0

    2 recensioni

    Visitato 5 giorni fa

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 3
    4. Atmosfera 4
    Overall experience is just ok - service felt a bit slow but were attentive when they came to serve us. Food was also ok!

    È utile?

  4. Viyada

    VIP

    Toronto

    12 recensioni

    3.0

    12 recensioni

    Visitato il giorno 14 dicembre 2024

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 4
    4. Atmosfera 3
    When you book an afternoon high tea, you expect a quiet and relaxing environment. Unfortunately, it was quite loud as the setting is set in a lobby open to the public. Additionally, two teas on the menu were out of stock, including the signature Shangri-La tea . I understand supply chain issues, but it’s disappointing that preparations weren’t made well in advance like 8-9 months ahead, especially knowing high tea is offered during the holiday season. The savory treats could have been better. They lacked creativity—items like sausage rolls or chicken pot pie tasted quite basic, similar to what you might find at a grocery store. The scones, which should have been served warm, were not. However, the sweet pastries were excellent. Each dessert were impressive and creative , and the flavors were outstanding. The service was professional and pleasant, though the wait for a second serving of hot water was long. Overall, this experience was disappointing, especially considering the high price for high tea. Having experienced high tea at several hotels in Toronto and France, the quality here didn’t meet the same standards. I hope improvements are made in the future. Thank you for listening

    È utile?

  5. Riti

    Toronto

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 13 dicembre 2024

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5
    We were there celebrating my mom’s 60th birthday and we had such a wonderful time! Thank you for hosting us! The food was so cute and so yummy!
    Lobby Lounge at Shangri-La, TorontoHa risposto 6 giorni fa
    Dear Riti, Thank you for your 5-star rating and excellent feedback! We are truly grateful that you chose to join us for such a special occassion, it was our pleasure joining you in celebration of your mom's birthday. Your kind words have been shared with our teams as we are delighted to hear your praises. We look forward to creating more memorable experiences with you in the future, and welcome you back to The Shangri-La, Toronto very soon! Sincerely, Director of Restaurants & Bar

    È utile?

  6. Dianne

    Toronto

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 12 dicembre 2024

    1. Complessivo 1
    2. Cibo 1
    3. Servizio 1
    4. Atmosfera 1
    The service was terrible, and the cost was way too high for what you received. We were looking forward to a holiday experience. Other than the nutcracker they placed on the table, it lacked ambiance. We could never find our server, and she didn't offer water or anything other than our one cup of tea. Given that it's a high tea service, it is ridiculous to include only one tea. You could request additional hot water but we could never find a server to do so. The food offered was equally disappointing. There is not a lot of flavor and small portions (I only mention this because the cost of the experience came to $288 with an 18% tip). For the price, you could have gone to a nice meal at one of Toronto's amazing restaurants, likely with better service. Save your money and time and go to King Eddie's High Tea. They offer unlimited teas during your stay and the food is amazing with ample selection. We know for next year!
    Lobby Lounge at Shangri-La, TorontoHa risposto 4 giorni fa
    Dear Dianne, Thank you for your patience and for taking the time to share your experience as it is only through such valuable comments that we can improve our level of service. We strive to deliver an exceptional dining experience, however, we apologize that our afternoon tea did not meet your expectations. I understand the that menu and service you received, impacted the overall experience during your time at The Lobby Lounge. Rest assured that your comments have been shared with each of our teams and immediate improvements will be put into place. We hope that we will have the pleasure of welcoming you back, so that we can provide you with the Shangri-La hospitality we are known for. Sincerely, Director of Restaurants & Bar

    1 persona ha trovato utile questa recensione

  7. Mary

    VIP

    Toronto

    9 recensioni

    5.0

    9 recensioni

    Visitato il giorno 3 dicembre 2024

    1. Complessivo 5
    2. Cibo 4
    3. Servizio 5
    4. Atmosfera 5
    Lovely attention to customer service. Relaxing atmosphere.
    Lobby Lounge at Shangri-La, TorontoRisposta inviata il giorno 14 dicembre 2024
    Dear Mary, Thank you for your amazing feedback of The Lobby Lounge! We are pleased to learn that you enjoyed your recent visit with us. We would be thrilled to have the pleasure of hosting you again soon. Warm regards, Director of Restaurants & Bar

    È utile?

  8. Joanne

    Toronto

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 30 novembre 2024

    1. Complessivo 5
    2. Cibo 4
    3. Servizio 5
    4. Atmosfera 5
    Great service..pianist Christian provided wonderful music. Victoria was an excellent friendly knowledgeable server.
    Lobby Lounge at Shangri-La, TorontoRisposta inviata il giorno 14 dicembre 2024
    Dear Joanne, Thank you for taking the time to share about your past visit! We are thrilled that you had an excellent afternoon tea experience with us. It is certainly our people that make the difference. Viktoria and the team are delighted to hear your praises. I am glad you had a chance to visit our vibrant Lobby Lounge and enjoy the live entertainment. We look forward to hosting you again in the near future! Kind regards, Director of Restaurants & Bar

    È utile?

  9. Cathy

    VIP

    Toronto

    6 recensioni

    5.0

    6 recensioni

    Visitato il giorno 28 novembre 2024

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 3
    4. Atmosfera 5
    A beautiful Nutcracker Tea was the perfect way for us to celebrate a very special occasion. The food was elegant, charming and delightfully delicious. This is a unique tea that follows the pattern of a traditional Afternoon Tea in the British style, but one that is delicately and artfully infused with Asian favours. All of this is served in a setting that is contemporarily stylish with an understated elegance. It is always a privilege to hear the wonderful Fazioli piano being played beneath the gorgeous chandelier. The chef was incredibly kind in preparing 2 substitute items to accommodate a very serious food allergy. If I could change anything, it would be the actual tea. For an event of this magnitude, fresh tea rather than bagged tea should be brewed and boiling water must be used. Sadly, our tea arrived only lukewarm. It is also impossible to revive a teabag with more not-hot-enough water (which we had to ask for and which took forever to arrive). Surely, at this pricepoint an additional bag could have been spared. I must admit that our service was very, very minimal. 45 minutes after we had finished every crumb and every sip, my partner finally went in search of someone to bring our bill. We were very happy to linger, truly, but that was quite a long bit of lingering, even in the lovely, lovely setting. We do look forward to another tea in the future.
    Lobby Lounge at Shangri-La, TorontoRisposta inviata il giorno 14 dicembre 2024
    Dear Cathy, Thank you very much for your patience, and for taking the time to share your outstanding feedback! We are truly appreciative that you chose to join us for our annual Nutcracker Afternoon Tea experience. Our teams work hard to create unique menus and curate the ambiance here, thus, we are grateful for your kind words. Your comments on where our service requires improvements, and regarding the tea itself, have been reviewed with our teams and we shall be putting immediate solutions in place. Thank you for your feedback, as it is a crucial part of our plans to enhance our services. We apologize for the inconvenience this caused during your experience, and look forward to welcoming you back for a refined high tea experience. Sincerely, Director of Restaurants & Bar

    È utile?

  10. yaru

    Toronto

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 22 novembre 2024

    1. Complessivo 4
    2. Cibo 5
    3. Servizio 4
    4. Atmosfera 4
    The afternoon tea quality is good. But plenty of people there and a little bit crowded I think. But the environment is nice and overall is good.
    Lobby Lounge at Shangri-La, TorontoRisposta inviata il giorno 11 dicembre 2024
    Dear Yaru, Thank you for taking the time to share about your past visit to The Lobby Lounge! We are truly grateful to know that you chose to join us for our afternoon tea service. Our teams strive to curate experiences for each of our guests, thus, we are pleased to learn that you enjoyed your overall dining experience. Your comment on where our attention is required for improvements has been noted, and we shall be discussing possible solutions with our team. It was our pleasure hosting you, and we look forward to welcoming you back again soon. Sincerely, Director of Restaurants & Bar

    È utile?

FAQ

Lobby Lounge at Shangri-La, Toronto è stato valutato con 4,3 stelle da 258 utenti OpenTable.

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Effettua una prenotazione

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22:30
Prenotato 14 volte oggi
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Mappa Google per Lobby Lounge at Shangri-La, Toronto

188 University Ave, Toronto, ON M5H 0A3

Informazioni aggiuntive

  • Traversa
    The main entrance for the hotel, and valet, are located on Simcoe St.
  • Quartiere
    Financial District
  • Orari di apertura
    Lun–Mer, Dom 11:00–23:00 Gio–Sab 11:00–14:00 Tè del pomeriggio Gio–Dom 12:00–16:00
  • Prezzo
    Da 51 CAN$ in su
  • Tipi di Cucina
    Canadese, Bar ristorante, Asiatica contemporanea
  • Stile
    Elegante Casual
  • Dress code
    Smart Casual
  • Parking details
    Valet
  • Public transit
    Osgoode and/or St. Andrew Subway Stations
  • Opzioni di pagamento
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Intrattenimento
    One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.
  • Altro
    Accesso per disabili, Bar con licenza liquori, Bar/Lounge, Birra, Caminetto interno, Cocktail, Intrattenimento, Non fumatori, Notturno, Opzioni senza glutine, Patio/Posti all'aperto, Posti a sedere al bancone, Senza diritto di tappo, Tè con merenda salata, Vegana, Vino
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