Lone Star Texas Grill - Ancaster

Le recensioni di Lone Star Texas Grill - Ancaster delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. Z

   Zelia

   Toronto1 recensione

   5.0

   Visitato 7 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Service was great, food was great, great atmosphere, we all had a great time celebrating Easter dinner 😊
   

   Lone Star Texas Grill - AncasterHa risposto 3 giorni fa

   Dear Zelia, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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2. G

   Glenn

   Edmonton1 recensione

   3.0

   Visitato il giorno 12 aprile 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 5
   4. Atmosfera 3

   Our server was great. The new leaner menu is good but the items are overpriced for the portions received. The 8 turos we ordered were over fried and hard in the middle. Between 3 people we ate 6 and couldn't stomach the last 2 due to toughness. The manager came around and asked us how our meal was. We reported that the Turo's seemed to be over fried as they were tough throughout and we couldn't finish the last two. The manager replied the Turo's were not his favorite and to try the apple sizzler next time which he recommended then walked away. The server also asked us about our meal which we again commented on the Turo's. She replied that she would speak to the manager which we replied to by informing her the manager had already asked us about our meal and we had brought up the Turo's which he had simply walked away from. She spoke to the manager whom decided to take 25% off the price of the Turo's. 25% off the price of the Turo's equals the cost of the 2 Turo's we could not stomach. Lone Star should be more diligent in the hiring of their manager's and train them in respect to dealing with customer service. If food is not eaten due to it being unpalatable, I expect an apology from the manager and the cost of the item removed from the bill not the manager stating the items is not one of his favorites on the menu and recommending another item for our next visit, then walking off, later crediting the cost of the 2 items not eaten after the waitress had to speak to him about the situation. This manger apparently forgot that he represents Lone Star and is acting or our behalf. Our server should be managing the restaurant as she's an excellent server and knows how to relate with customers. The manager we dealt with hasn't a clue about customer service or relations. We dine at Lone Star at least once a month, travelling from Aylmer to Ancaster, Cambridge, Milton or Oakville to dine, since the closing of the London operation. Last 3 dining experiences a disaster. Call me
   

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3. K

   KIMBERLEY VIP

   Toronto1 recensione

   1.0

   Visitato il giorno 11 aprile 2025

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 2

   Usually enjoy… worst visit EVER! One small bowl of complimentary chips and salsa for 5 guests. When asked for additional was charged. Taco salad had no lettuce … what a joke! Sent it back got no compensation nor apology!
   

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4. C

   Chris VIP

   Toronto15 recensioni

   5.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Another great feast of Fajitas! Good service and very friendly staff, as always.
   

   Lone Star Texas Grill - AncasterRisposta inviata il giorno 7 aprile 2025

   Thank you so much for your positive feedback Chris!
   

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5. V

   Victor Andres

   Toronto1 recensione

   4.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Ribs average. The aged Rib-eye steak was delicious.
   

   Lone Star Texas Grill - AncasterRisposta inviata il giorno 14 aprile 2025

   Thanks for your feedback Victor!
   

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6. T

   Tyler

   Toronto1 recensione

   5.0

   Visitato il giorno 4 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Amazing service from Alabama. Smash burger is the best ive ever have.
   

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7. M

   Michael

   Toronto2 recensioni

   5.0

   Visitato il giorno 29 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Lone Star was very busy, accommodating several large parties, but our server Phoenix made sure we received excellent service. The food was delicious, well-portioned and reasonably priced. Will return!
   

   Lone Star Texas Grill - AncasterRisposta inviata il giorno 30 marzo 2025

   Thanks Michael! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

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8. OT

   Utente OpenTable

   Las Vegas2 recensioni

   5.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great experience every time, food is amazing and service always excellent
   

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9. D

   Dan

   Toronto1 recensione

   5.0

   Visitato il giorno 15 marzo 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Great service very friendly staff enjoyable evening
   

   Lone Star Texas Grill - AncasterRisposta inviata il giorno 16 marzo 2025

   Dear Dan, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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10. S

    Shannon

    Toronto1 recensione

    4.0

    Visitato il giorno 8 marzo 2025

    1. Complessivo 4
    2. Cibo 4
    3. Servizio 5
    4. Atmosfera 4

    Steak Fajitas for 2 and gator bites, more than enough for me and 2 tween sons. Service was fantastic. Steak was tender and delicious. Toppings for fajitas were meh, but everything else was very good. Pricey night out, but everything is expensive, and I have lunch for tomorrow.
    

    Lone Star Texas Grill - AncasterRisposta inviata il giorno 9 marzo 2025

    Thank you for your feedback Shannon! Happy to hear you enjoyed your night out!
    

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