matchbox Rockville

Le recensioni di matchbox Rockville delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. NQ

   NicholeQ

   Baltimora11 recensioni

   3.0

   Visitato 3 giorni fa

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 2

   Matchbox Rockville Arrived 11:58am for 12:00pm reservation. Walked into the establishment and was greeted by the hostess and a wafting smokiness?! The hostess asked to give her a minute and she would seat us. We were seated at the bar side in the first booth upon entering that side of the restaurant. Once seated - the waiter came to the table greeted us and asked if we’d like anything to drink and do we know what we’d like to order or do we need a few moments to view the menu. I said I wanted the Mexican Street Corn. He stated that the he had to check if that’s possible since the grill is not working & that’s the reason for all the smoke inside. The exhaust fan was fixed last week & is broken again. He gave us waters and peach nectar and pineapple nectar. He checked with the kitchen and informed us that No Food that is prepared “Grill Side” can be ordered?! Not even the BBQ Ribs, Grilled Chicken and so forth! Hubby ordered the Shrimp and Grits - I ordered the Fish and Chips. Everything came out fast and the server and bartender were prompt on water refills. As we began the meal I noticed that the fried fish (cod) was only battered and fried … Absolutely No Seasoning!! I asked hubby to taste it, just to make sure it wasn’t my palate. The Shrimp and Grits rated around a 3.1 out of 5. Our server came over to check on us and I told him that the fish had no seasoning on it or in the batter. He took it back and notified the chef. I ordered the crab cake with mashed potatoes and asparagus. The presentation was lovely, but the dish rates around a 2.5 out of 5. Reason = No seasoning within the crab cake. Asparagus were good and potatoes were okay. The bartender came over to address if this dish was better than the fish. I said it’s okay but could be better. He said he’ll get the manager. 1:15pm - Manager Nicholas came to the table to discuss the second meal (Comped the 2 dinners) and gave $30 to use on next return. He stated that since he’s from Baltimore he knows what
   

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   matchbox RockvilleHa risposto 2 giorni fa

   We appreciate your detailed feedback regarding your recent visit. We're sorry to hear that your experience didn't meet your expectations, particularly in terms of the food seasoning and the grill issue. We're glad to hear that our staff was prompt and attentive, and we'll certainly pass your comments along to our team. We're always striving to improve and your feedback is invaluable in that process. Thank you for giving us the opportunity to serve you.
   

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2. G

   Gabby VIP

   Washington DC2 recensioni

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   I got the Bianca pizza and it was so good and refreshing. Definitely also recommend the fried Mac and cheese as an appetizer
   

   matchbox RockvilleHa risposto 4 giorni fa

   We're delighted to hear you enjoyed the Bianca pizza and our fried Mac and cheese! Your recommendation means a lot to us. We look forward to serving you again soon.
   

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3. AD

   AnneD

   Washington DC8 recensioni

   5.0

   Visitato 7 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   We had a lovely lunch and Mario was a delightful server.
   

   matchbox RockvilleHa risposto 4 giorni fa

   We're thrilled to hear you enjoyed your lunch and found our server, Mario, to be delightful. Your positive feedback is greatly appreciated. We look forward to serving you again soon!
   

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4. A

   April VIP

   Washington DC118 recensioni

   5.0

   Visitato il giorno 7 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Enjoyed a birthday pizza today, delicious. And the salad and French Martini were pretty awesome too!
   

   matchbox RockvilleRisposta inviata il giorno 8 marzo 2025

   We're thrilled to hear you enjoyed your birthday pizza and other offerings! It's always great to know our customers are having positive experiences. Thank you for the fantastic review and we look forward to serving you again soon.
   

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5. P

   Pamela

   Minneapolis35 recensioni

   5.0

   Visitato il giorno 5 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Our first visit, great food and great service. Complimentary appetizer was great, we will definitely return often.
   

   matchbox RockvilleRisposta inviata il giorno 6 marzo 2025

   We're thrilled to hear that you enjoyed your first visit with us! It's wonderful that both our food and service met your expectations. We look forward to welcoming you back soon. Thank you for your positive feedback!
   

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6. H

   Harley

   Washington DC15 recensioni

   4.0

   Visitato il giorno 28 febbraio 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 5

   The fish & chips was excellent. My wife said she's had better pizza. A couple things I really liked: the tables were not too close together and the noise level allowed for normal conversation.
   

   matchbox RockvilleRisposta inviata il giorno 2 marzo 2025

   We're glad to hear you enjoyed our fish & chips and appreciated the ambiance of our establishment. We're sorry to hear that the pizza didn't quite meet your wife's expectations. We value your feedback and will continue to strive for excellence in all our dishes. Thank you for your review!
   

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7. M

   Michael VIP

   Washington DC265 recensioni

   5.0

   Visitato il giorno 22 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   We took our grandson to dinner. My wife had the arugula pear salad with grilled shrimp while my grandson and I had individual pizzas. The food was excellent. Although the restaurant was packed, Rose gave us great service. We will return.
   

   matchbox RockvilleRisposta inviata il giorno 24 febbraio 2025

   We're thrilled to hear that you and your family enjoyed your dining experience with us! It's wonderful to know that our food and service met your expectations. We look forward to welcoming you back in the future. Thank you for your positive feedback!
   

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8. M

   Marquett VIP

   Washington DC46 recensioni

   4.0

   Visitato il giorno 22 febbraio 2025

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 4

   Waiter was new and relatively inattentive. He was nice but inattentive.
   

   matchbox RockvilleRisposta inviata il giorno 22 febbraio 2025

   We appreciate your feedback and understand that attentive service is an important part of your dining experience. We're continuously working on training our staff to provide the best service possible. Thank you for your patience and understanding.
   

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9. OT

   Utente OpenTable

   Washington DC1 recensione

   5.0

   Visitato il giorno 15 febbraio 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Our waiter was excellent. We made a couple of requests and he went the xtra mile to make it happen
   

   matchbox RockvilleRisposta inviata il giorno 15 febbraio 2025

   We're thrilled to hear that our waiter provided excellent service and went the extra mile to accommodate your requests. Your satisfaction is our top priority. Thank you for the 5-star review!
   

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10. A

    Andy

    Washington DC8 recensioni

    5.0

    Visitato il giorno 15 febbraio 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    always pleasantly surprised when I go out to eat here. In this case it was Valentine’s day dinner. They offered pre fix valentine’s day dinner for $45 per person! Calamari was bangin’, crab and shrimp fettuccine was creamy and flavorful, the Ny cheesecake was the cherry on top! would recommend
    

    matchbox RockvilleRisposta inviata il giorno 15 febbraio 2025

    We're excited to hear that you enjoyed your Valentine's Day dinner with us! It's great to know that our calamari, crab and shrimp fettuccine, and NY cheesecake hit the spot. Your recommendation means a lot to us. Thank you!
    

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